The gentleman who made our sandwiches was incredible friendly. However, the older, short lady was very rude to him… demeaning him in front of customers. It made it awkward and my husband and I felt bad for him. She needs a vacation… or training on how to be a better co-worker. The guy working with her must have the patients of a saint.
Atmosphere: 3
Food: 5
Service: 5
Brianna Atkinson
I came in a few days ago and got a 3 subs the gentlemen Rich who was working was absolutely fantastic. He was friendly , respectful and very courteous to my kids and I. We will most definitely be coming back because of him.
Atmosphere: 4
Food: 5
Service: 5
Sarah Surbaugh
Walked in the door- one person in front of us. The person making sandwiches- “do you have an online order?” We did not. Immediately he started “well it’s going to be a 10-15 minute wait.” Incredibly rude. He didn’t say hi how are you? He acted like he was annoyed we walked in - we left. Learn how to talk to people. We wouldn’t have minded waiting, it was the way we were spoken to. Try again.
Tim Brown
Another Lancaster area Subway that doesn't take coupons. Unfortunately this time they didn't tell me until after the gentleman behind the counter, who did a tremendous job, was finished making the sandwich. I'm not going to even get into how absurd it is that they don't take coupons but the fact that there is no sign or indication that they don't is unacceptable. It's the only reason I even go to Subway to begin with and I do not appreciate being bullied into paying for their over priced and mediocre product because they can't post a sign stating they do not accept coupons.
Atmosphere: 1
Food: 1
Service: 1
Racheal Mankin
Came in to store with a smile from Shay and Rich. Both were beyond amazing to my nonverbal autistic daughter. They were so patient with us. Two awesome employees. They made the whole outing perfect. Thank you for being so kind to us.
Atmosphere: 5
Food: 5
Service: 5
Allana Maynard
I have been to the Lancaster subway on river valley twice now both times I had been serviced by a gentleman named Rich , he has positive energy while working no matter the circumstances (busy or dead) , he makes great conversation after the second time I want to come back not only for the food but for the service. This is the type of person you want in the food industry! Thanks Rich !
Food: 5
Service: 5
Taylor Morgan
They were really nice and sweet and it was clean in there and they did a great job ! Thank you so much subway and the workers there!
Atmosphere: 5
Food: 5
Service: 5
Amy Hedges
Steak and cheese sub ❤
Atmosphere: 5
Food: 5
Service: 5
Samantha Willis
I hate coming to this subway, everytime me or my family comes here we feel like they're mad at us for coming and ordering food..negative atmosphere ..the vibes are not it...like if you hate your job, join the club and get over it like the rest of us....ill make the drive to another location from now on. ?
Atmosphere: 1
Food: 5
Service: 1
Shane Montgomery
The people behind the counter are always friendly and make my subs the way I ask
I hate this place it is unexplainable on how much i hate the workers here, the people are awful, the guy working looked cracked out and lashed out on me because i played a simple joke by throwing chips over the counter, the guy looks like he has been cooking crack and getting high on his own supply, the man also threatened to beat me and my papa up. I like the food honestly but its not good when they have awful pos workers
Atmosphere: 1
Food: 1
Service: 1
Stephan Johane
Barely any meat, all subs put together sloppy and toaster oven was broken. Didn't know that until I ordered my pizza sub online
Atmosphere: 1
Food: 1
Service: 1
Andrew McClain
Brittany was really hustling, had a line to the door and door dash orders to make. She was in a great mood and was super efficient. Amazing service
Atmosphere: 5
Food: 5
Service: 5
Carley Matson
Best drink fiod
Atmosphere: 5
Food: 5
Service: 5
Catie Shafer
Great as always! Bread is ALWAYS fresh and they don't skimp on the toppings either! Delicious!
The gentleman who made our sandwiches was incredible friendly. However, the older, short lady was very rude to him… demeaning him in front of customers. It made it awkward and my husband and I felt bad for him. She needs a vacation… or training on how to be a better co-worker. The guy working with her must have the patients of a saint.
Atmosphere: 3
Food: 5
Service: 5
I came in a few days ago and got a 3 subs the gentlemen Rich who was working was absolutely fantastic. He was friendly , respectful and very courteous to my kids and I. We will most definitely be coming back because of him.
Atmosphere: 4
Food: 5
Service: 5
Walked in the door- one person in front of us. The person making sandwiches- “do you have an online order?” We did not. Immediately he started “well it’s going to be a 10-15 minute wait.” Incredibly rude. He didn’t say hi how are you? He acted like he was annoyed we walked in - we left. Learn how to talk to people. We wouldn’t have minded waiting, it was the way we were spoken to. Try again.
Another Lancaster area Subway that doesn't take coupons. Unfortunately this time they didn't tell me until after the gentleman behind the counter, who did a tremendous job, was finished making the sandwich. I'm not going to even get into how absurd it is that they don't take coupons but the fact that there is no sign or indication that they don't is unacceptable. It's the only reason I even go to Subway to begin with and I do not appreciate being bullied into paying for their over priced and mediocre product because they can't post a sign stating they do not accept coupons.
Atmosphere: 1
Food: 1
Service: 1
Came in to store with a smile from Shay and Rich. Both were beyond amazing to my nonverbal autistic daughter. They were so patient with us. Two awesome employees. They made the whole outing perfect. Thank you for being so kind to us.
Atmosphere: 5
Food: 5
Service: 5
I have been to the Lancaster subway on river valley twice now both times I had been serviced by a gentleman named Rich , he has positive energy while working no matter the circumstances (busy or dead) , he makes great conversation after the second time I want to come back not only for the food but for the service. This is the type of person you want in the food industry! Thanks Rich !
Food: 5
Service: 5
They were really nice and sweet and it was clean in there and they did a great job ! Thank you so much subway and the workers there!
Atmosphere: 5
Food: 5
Service: 5
Steak and cheese sub ❤
Atmosphere: 5
Food: 5
Service: 5
I hate coming to this subway, everytime me or my family comes here we feel like they're mad at us for coming and ordering food..negative atmosphere ..the vibes are not it...like if you hate your job, join the club and get over it like the rest of us....ill make the drive to another location from now on. ?
Atmosphere: 1
Food: 5
Service: 1
The people behind the counter are always friendly and make my subs the way I ask
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Forest Ham
Restaurantji Recommends
I hate this place it is unexplainable on how much i hate the workers here, the people are awful, the guy working looked cracked out and lashed out on me because i played a simple joke by throwing chips over the counter, the guy looks like he has been cooking crack and getting high on his own supply, the man also threatened to beat me and my papa up. I like the food honestly but its not good when they have awful pos workers
Atmosphere: 1
Food: 1
Service: 1
Barely any meat, all subs put together sloppy and toaster oven was broken. Didn't know that until I ordered my pizza sub online
Atmosphere: 1
Food: 1
Service: 1
Brittany was really hustling, had a line to the door and door dash orders to make. She was in a great mood and was super efficient. Amazing service
Atmosphere: 5
Food: 5
Service: 5
Best drink fiod
Atmosphere: 5
Food: 5
Service: 5
Great as always! Bread is ALWAYS fresh and they don't skimp on the toppings either! Delicious!
Atmosphere: 5
Food: 5
Service: 5
Loading...