Tim Hortons

1621 E Main St, Lancaster
(740) 654-8396

Recent Reviews

Sort by
Rachel Marshall

I’ve been coming to this location for years and in the past the service has been great but lately every time I go through the staff seems very annoyed to be doing their jobs and just overall rude no matter how polite you try to be. The staff acts as if you’re inconveniencing them by asking for a cup sleeve after they hand you a coffee hot enough to burn you through the cup. After this morning, where I burned my hand attempting to put a sleeve on my coffee because the staff couldn’t be bothered to, I think I’ll take my business elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Wayne Charles

I did a Notary Signing at this location, first time here. When I left I got a turkey bacon club sandwich, to go. It was very tasty, and I got a Boston Cream donut, for dessert, it is one of my favs.

Atmosphere: 5

Food: 5

Service: 5

Tiffany Smyers

Amazing staff

Atmosphere: 5

Food: 5

Service: 5

Tom H

This location always has fresh coffee any time of day they're open. This is uncommon for a Tim Hortons in my experience.

Katie Marie

I ordered delivery as I am unable to drive and when my order came I did not receive part of my order. I submitted my request on their app and got an email stating that I should have been at the door to review my items (due to health reason I did not get to it in time) and that I did receive my full order (which I did not). This is the first time I’ve ever had issues with them as I’ve been a loyal customer for years. It’s very upsetting being told I received something I didn’t. I will never be back to a Tim Hortons after this but I’m sure that doesn’t matter. This was my first time ever submitting an issues with them and I’m extremely disappointed with how it was handled.

Amanda Garey

I always get fast and friendly service with a smile.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Everything Bacon Bagel

bobby stepp

Worst Tim Hortons I've ever been to I was there this morning around 10:00 ordered about $18 worth of food waited forever to get my food when I asked them if they could make sure my food was even done they found it it was just set aside and not hand it to me I asked for a bag they told me I couldn't get a bag because I didn't order online lol so I said okay I'm going to contact the corporate once I said that one of the customers who was related to the cashier started yelling at me telling me I'm rude and all kinds of stuff I went outside called the manager or tried to they answered the phone and started transferring it to a lot of different people and I know I didn't never speak to a manager again this was a horrible experience you guys need to get this under control I also tried to go online and contact corporate and they won't let me I'm upset and embarrassed about the whole situation

Atmosphere: 1

Food: 1

Service: 1

Chanda Busse

Great vanilla dipped donut. Love timbits. Nice staff

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Donuts, Everything Bagel with Cream Cheese

Morgan

Took 10 minutes for 2 drinks and 2 donuts to go. There were 6 of them in there and 4 were just standing there staring at us. We also got a wrong drink but genuinely didn't care because we wanted to get the heck out of there.

Atmosphere: 2

Food: 4

Service: 2

Jane Cummings

Ordered breakfast and a few hours later I vomited 🤮 because I think their sausage was bad

Atmosphere: 4

Food: 1

Service: 4

Zach

This is the 2nd time in a row we have had problems with this location. Telling a customer you don’t have enough eggs to make a sandwich should be something you say to us before we purchase it.

Inez Flowers

I love Tim Hortons! Their doughnuts are delicious, as well as their coffee and hot chocolate! There sandwiches are pretty good also! The ham and Swiss is delicious!

Parking: It's located beside a gas station so plenty of parking options

Wheelchair accessibility: Easy to get in and out with wheelchair access

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts, Frosted Cinnamon Roll, Doughnut

Kim Kirchgessner

Ordered a small coffee and 3 donuts and waited at the window over 10 minutes to receive my order. Then they gave me someone else's order and when I did get mine, 1 of the do it's was wrong

Food: 2

Service: 1

Samantha Kerr

This Tim's is the top of my list good food and they are a clean establishment.

Atmosphere: 5

Food: 5

Service: 5

Larry Bowman, MSgt USMC Retired

Surely beats the other Tim's on Memorial

Atmosphere: 4

Food: 4

Service: 5

Loading...