Wild ginger Asian bistro

I will say, don't judge a book by its cover. This place is in a deep need of a remodel, plus new tables, etc. But the food is top-notch. Everything is fresh, made to order. Definitely will be returning.

Atmosphere: 2

Food: 5

Service: 5

A Disastrous Dining Experience at Wild Ginger Asian Bistro

My wife and I recently had the misfortune of dining at Wild Ginger Asian Bistro in Lancaster, Ohio, and it was, without a doubt, one of the most disappointing restaurant experiences we've ever had.

Ambiance and Cleanliness:
Upon our arrival, we both noted the “rustic” exterior (as real estate agent Marge Simpson would say). It looks like they haven’t updated or upkept the building since the 1970s. When we entered, we were immediately struck by the lackluster ambiance with décor that felt both dated and uninspired. To make matters worse, I managed to trip over the step leading to the raised dining area, which seats maybe two dozen people (not including the bar). Perhaps there's more seating somewhere else in the restaurant, but we didn’t see any. The entire setup felt cramped and poorly thought out, adding to the overall disarray.

Service:
The service was abysmal. We were seated promptly (it wasn’t busy), and our drink order was taken. This experience was extraordinary, though not in a good way: instead of simply writing down or remembering our order, the server turned toward the bar (no more than a dozen feet away) and yelled our order to the kitchen staff in her native language. This became the standard for every interaction we had, each time shouting orders across the restaurant rather than addressing us directly or with any semblance of professionalism.

If that wasn’t distressing enough, I had ordered a lemon-lime soda. However, after another long wait, I was presented with tap water instead. When our server finally passed by again, I politely requested the correct beverage, only to receive yet another glass of tap water. After a third attempt, my wife intervened, only to witness the server fail to deliver the correct drink once again. The staff’s complete indifference to our concerns and their total lack of courtesy made what should have been a simple dinner an aggravating ordeal.

Food:
If you’ve read this far and can believe it—we haven’t even gotten to the most egregious part of our experience yet! The food wasn’t just bad; it was an insult to the concept of preparation itself. In fact, it seemed as though the kitchen staff was unprepared to serve anything resembling a decent meal. My wife ordered the Shrimp Fried Rice, and it was a complete travesty. The few shrimp (a meager three) were scattered on top of a humongous mound of rice that could hardly be called "fried." As for my “Sizzling Steak,” it would more accurately be titled “Overwhelming Onions.” I found four or five slivers of meat buried beneath a mountain of onions and a few lonely red peppers. It was almost as if the chef had a deep personal grievance against anyone expecting a well-balanced plate.

Overall:
I would strongly advise anyone considering dining at Wild Ginger Asian Bistro to think twice. Our experience was nothing short of disastrous, and we will certainly not be returning. There are many other dining options in Lancaster that offer far superior food, service, and value. Wild Ginger Asian Bistro needs a serious overhaul in every aspect of its operation before it can even begin to call itself a reputable dining establishment.

Atmosphere: 1

Food: 1

Service: 1

Great service, great tasting food with a huge choice of entrees. This is definitely a place I will return to.

Parking: Reserve spaces immediately in front for handicap parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pad Thai, Egg Roll, Crab Rangoon

The Thai tea is a little expensive but it’s my sons fav. Great food great friendly service. Glad we discovered this place :)

Atmosphere: 5

Food: 5

Service: 5

I LUV

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crab Rangoon 4, Crab Rangoon

Good food my daughter really likes the SUSHI there

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Fried Rice

Foods always delicious and service is great. The place could use a coat of paint though

Atmosphere: 4

Food: 5

Service: 5

This place was awesome! We tried it for the first time, and they had an extensive menu on sushi and other entrees. We were immediately helped, and the waitress was efficient and helpful. She answered any questions we had. I ordered the sesame chicken and the N. Memorial Road roll, and my boyfriend got the ‘sizzlin’ steak’ and a Lancaster roll. Everything was amazing!! Portions were huge, and the sushi was fresh and delicious. Everything came very quickly and was hot and properly cooked. Amazing food and service!! Very impressed!!

Dietary restrictions: Lots of gluten free and vegetarian options!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sesame Chicken

Still got roachs lol

Atmosphere: 2

Food: 4

Service: 3

Great food. Its a shame the interior of the restaurant really needs updated. Also had a problem with gnats ,while eating our lunch..so I think I will have to take out.

Atmosphere: 1

Food: 5

Service: 4

Probably the freshest and less damaging to my sensitive stomach I've ever experienced from an Asian restaurant. And they have chocolate fortune cookies!

Atmosphere: 5

Food: 5

Service: 5

Found it! Pretty darn good Chinese in Lancaster! The egg rolls are ginormous and yummy. The kung pao is unique in that I think there is papaya in it? But still excellent. Vegetarian options are plentiful and the sushi looks great(didn't order any). Next time.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Egg Roll

Absolutely wonderful, delicious food. A taste profile all there own. So good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wonton Soup

We’ve been visiting (and ordering) Wild Ginger since they opened on Memorial Drive in Lancaster, Ohio. The food and service never disappoints. The portions are huge, the price is right and the servers are friendly. Even when we order from Door Dash, the food arrives so hot that I have to let it cool down. I would recommend the Hong Kong Chicken and the Lo Mein. The sushi is also fantastic. I eat sushi all around Columbus, and it keeps up with some great places. The portion sizes on the sushi (rolls) did get smaller over the last few years, but still worth the price.Wild Ginger is one of those places you show up to, and they just take great care of you from start to finish.P.S. - Don’t forget to order an egg roll (: they’re home made, and triple the size of any other egg roll on town

Parking: You’ll never have any trouble parking at this location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Roll

The food was not good and when we voiced our concerns the server was a little hostile about it.