Arby's

2393 Elida Rd, Lima
(419) 331-4906

Recent Reviews

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Jessica White

Evidently they can take orders or make they right.. I asked for a hot ham & Swiss with tomatoes & onion. 2 crinkle fries. Nope they give me curly fries & 2 beef and cheddar sandwiches. I had to go back through to switch my fries. And the guy kept my receipt. I get home and my sandwiches were wrong too. I'm sorry but if I pay for something or a service That's what I expect. Does any of these restaurants actually make anyone's order right anymore.... When I went back to switch my fries, he acted as if I wasn't just there 2 mins before. 🙄🤬 like I was lying about some damage fries.. Horrible service

Food: 1

Service: 1

Oddyssey Ousley

Ordered online for drive through pickup. I told the drive through worker my full name and when i pulled around, he wanted to make sure the last name was correct (first name should have been enough, being so unique) but i respect that he wanted to verify.

I ordered two cheese cups under the beef’n’cheddar selection. (App wont allow you to add extra sauce on anything) I checked the bag and told him they were missing and he said they were at the bottom of the bag. So i handed it over for him to check. (Don’t know why he wouldn't believe me like I was lying. Rude). After seeing them not in the bag, he pulled up the monitor to check the order (after he supposedly knew they were in the bag.) again not believing me.

Finally got my cups after all his rebuttals and verification checks. I felt that was very disrespectful.
Also since you cant add extra sauce, they gave me the driest fish sandwich.

Figure this. I placed an order a couple nights ago where they forgot my cups, but i didn't check the bag before leaving. I let it go, but noted for next time; make sure to check the bag. Super unfriendly service and stingy over some cheese cups. Cant get it right. TWICE

April Wasden

The guy that works the drive through window is very rude to door dashers always sticking his head in the car window of dashers and asking to see the dashing screen which breaks dashing policies and denied to give my my customers dashing order always has a rude ass mouth and I use to be a GM for a Arby's this isn't Arby's ways and if this was a crop ran he would not be allowed to talk to customers or be putting his head in the cars like 5ft space
Works 3rd shift drive through window

Atmosphere: 1

Service: 1

Michelle

Just wanted to grab a bite to eat. It is Christmas eve. Everyone was hard at it. Working hard. They all need raises. Great food. Cashier was nice and very friendly.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Roast Beef, Mozzarella Sticks

Keegan Horst

The food is fantastic, but the restaurant is dirty and outdated. Definitely time for a remodel. Otherwise, it's a good restaurant.

Atmosphere: 2

Food: 5

Service: 4

Recommended dishes: Roast Beef

Aubreyanna Williams

Very delicious ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Crispy Chicken Sandwich, Sandwich, Fries, Mozzarella Sticks

Dominic Stoner

Brisket was delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Julia Bryant

The only Arby’s that hasn’t let me down

Atmosphere: 5

Food: 5

Service: 5

Gabriel Martinez

Imagine that Arby’s made a hotel

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Salted Caramel Chocolate Chip Cookie, Nuggets, Roast Beef, Crinkle Fries

Erica North

Came thru around 2:30 am expecting some bull crap food but I was hungry so I didn't care but when I got it everything was fresh and the fries them things were hotter then a crack pipe them slapped.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Peggy Flores

Love the 24/7 fact and full menu open the whole time.

Larry Flick

Always do app order right, others in area not so much

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Reuben, Roast Beef, Jalapeño Bites, Double Roast Beef

Betty Arnett

Parking: It has offstreet parking with plenty of parking for the restaurant size

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Sandwich

phelisha marie

The staff is nice and the food is good. However the inside is old and it shows. Id say time to remodel the elida road store. Plus I prefer the elida road location over bellefontaine any day.

Atmosphere: 3

Food: 3

Service: 3

Rick Bracy

Excellent as always

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef, Sandwich, Fries

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