It was as a friend's recommendation lavender London fog latte. One and done.
Jon Minnich
I don't understand how bigby makes getting coffee a 30 min experience every time.
Especially when there are so many other options in town that are not only faster but cheaper.
Workers move like snails and are more stuck on gossip then work. Do better.
Matt Broerman
Slow slow slow, sat in drive thru for 30 minutes finally get to window and all the employees are doing is standing around talking, lady asked us what we ordered and we told her then they finally started making our drinks. Very bad, we usually go to the one in Celina and it's fantastic but this one is horrible. If I could give negative stars I would. Oh and while we were in line at the window 3 people pulled out of the line tired of waiting. Pathetic
Josie Deitering
i don’t know if anyone reads these but whoever made my strawberry punch mock tail with light ice, extra lemonade, and boba did an AMAZING job this is the best drink ive ever gotten from biggby.
the entire staff was so nice to me when i walked in and when i left!!
Robb Fulker
Went through ordered 3 drinks. One was a large iced teddy bear no whip with an extra shot of espresso. Had to explain iced 3 times. As you can tell I ended up with whip. The 2nd drink was an almond milk latte plain with no foam. A quarter of the cup was foam? The 3rd drink was ordered and was correct. 1/3 not good. Attention to detail is important.
Casey Pond
Wonderful service and great latte 😍
TimnAnn Jones
Great coffee, plenty of options and friendly, rapid service
Claire Hoback
The drive-thru is so slow. They also need to change their hours online.
Atmosphere: 4
Food: 5
Service: 2
Bonnie
Both coffees I ordered were wrong and it was at the drive thru, so I didn’t know about it till I was gone. I addition to the wrong order it took upwards of 15 minutes to get it. Biggby is usually good. This store needs to do better!
Friendly and personable baristas make for a fun experience. Good job, Adam and Angie.
Dietary restrictions: Skim milk and sugar-free options are available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Bear, Frozen Latte
Emily Harmon
not only did I wait in line for 15 minutes this morning, which is standard anymore seeing as they take so long, but I get up to the window to take my order and they literally tell me they can't make a 16 oz cream freeze. freeze. I said since when because I've been getting them for 10 plus years and they said it's always been that way. That's fine. I'll go to Starbucks and spend my money there
Cyndi Huffman
Ordered an Arnold Palmer. I’ve had many many many of them across the United States. I must say this is the most awful one I’ve ever tasted. The iced tea was extremely bitter and muddled. Didn’t even taste like it had lemonade in it. I had to go back through line because the first one they made taste like they put coffee in it. Definitely won’t be back. Absolute waste of $3.25. Somebody at the store should really try one of these and taste it because it’s nothing like it should be. And you really can’t get much simpler as a drink combination. Threw it in the trash it was so bad
AK
Visited today by drive thru. There were 3 vehicles in line when I pulled in line. Waited 25 minutes in the drive thru before receiving the 1 item I ordered. Also every customer who parked and went inside after I was already in the drive thru line came out with their orders before those of us who were already waiting in the drive thru. Employees said nothing about the long wait. Won’t be returning.
Atmosphere: 1
Food: 3
Service: 1
Justin Bear
I love their coffee, orders are always correct and normally always delicious, but the last few times I've gone the drinks I've gotten are just plain mid. Idk whats happening but it's disappointing
At the speaker in line for 10 min
It was as a friend's recommendation lavender London fog latte. One and done.
I don't understand how bigby makes getting coffee a 30 min experience every time.
Especially when there are so many other options in town that are not only faster but cheaper.
Workers move like snails and are more stuck on gossip then work. Do better.
Slow slow slow, sat in drive thru for 30 minutes finally get to window and all the employees are doing is standing around talking, lady asked us what we ordered and we told her then they finally started making our drinks. Very bad, we usually go to the one in Celina and it's fantastic but this one is horrible. If I could give negative stars I would. Oh and while we were in line at the window 3 people pulled out of the line tired of waiting. Pathetic
i don’t know if anyone reads these but whoever made my strawberry punch mock tail with light ice, extra lemonade, and boba did an AMAZING job this is the best drink ive ever gotten from biggby.
the entire staff was so nice to me when i walked in and when i left!!
Went through ordered 3 drinks. One was a large iced teddy bear no whip with an extra shot of espresso. Had to explain iced 3 times. As you can tell I ended up with whip. The 2nd drink was an almond milk latte plain with no foam. A quarter of the cup was foam? The 3rd drink was ordered and was correct. 1/3 not good. Attention to detail is important.
Wonderful service and great latte 😍
Great coffee, plenty of options and friendly, rapid service
The drive-thru is so slow. They also need to change their hours online.
Atmosphere: 4
Food: 5
Service: 2
Both coffees I ordered were wrong and it was at the drive thru, so I didn’t know about it till I was gone. I addition to the wrong order it took upwards of 15 minutes to get it. Biggby is usually good. This store needs to do better!
Food: 2
Service: 1
Restaurantji Recommends
Friendly and personable baristas make for a fun experience. Good job, Adam and Angie.
Dietary restrictions: Skim milk and sugar-free options are available.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Bear, Frozen Latte
not only did I wait in line for 15 minutes this morning, which is standard anymore seeing as they take so long, but I get up to the window to take my order and they literally tell me they can't make a 16 oz cream freeze. freeze. I said since when because I've been getting them for 10 plus years and they said it's always been that way. That's fine. I'll go to Starbucks and spend my money there
Ordered an Arnold Palmer. I’ve had many many many of them across the United States. I must say this is the most awful one I’ve ever tasted. The iced tea was extremely bitter and muddled. Didn’t even taste like it had lemonade in it. I had to go back through line because the first one they made taste like they put coffee in it. Definitely won’t be back. Absolute waste of $3.25. Somebody at the store should really try one of these and taste it because it’s nothing like it should be. And you really can’t get much simpler as a drink combination. Threw it in the trash it was so bad
Visited today by drive thru. There were 3 vehicles in line when I pulled in line. Waited 25 minutes in the drive thru before receiving the 1 item I ordered. Also every customer who parked and went inside after I was already in the drive thru line came out with their orders before those of us who were already waiting in the drive thru. Employees said nothing about the long wait. Won’t be returning.
Atmosphere: 1
Food: 3
Service: 1
I love their coffee, orders are always correct and normally always delicious, but the last few times I've gone the drinks I've gotten are just plain mid. Idk whats happening but it's disappointing
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