McDonald's

1965 N West St, Lima
(419) 222-2837

Recent Reviews

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Dave Maxwell

Employee's are as friendly as a rattlesnake. Food sucks. Place is filthy. Play room is absolute German breading ground. Not a table clean. Think the parking lot was cleaner.

Atmosphere: 1

Food: 1

Service: 1

Derek Solis

Garbage service, forgotten items, wrong order, bad attitude, foods just slop, don't go save yourself

Atmosphere: 1

Food: 2

Service: 1

Christopher Warthem (Chris)

Very slow employees and usually rude. The food is the usual McDonald's

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Egg Mcmuffin, French Fries

Brad

Waited 30 min for table service. Never got my order. So I went to the counter. Asked to be told oh it never got done. Then the manager said it went to wrong table. Smh. Lies. So now I'm waiting 10 more min an still no food

Atmosphere: 1

Food: 1

Service: 1

Paul Ertel

It at the counter always has a attitude problem especially after 4 pm to 5 pm

Atmosphere: 1

Food: 1

Service: 1

Jaselinn Torez

extended wait times evening workers seem to play on their phones more without care to customers.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Big Mac, Chicken Mcnuggets

Steven Whitehead

I want to tell you all that the people who work at this McDonald's are ALL amazing. I have cancer and leaving the house once a day for my Mocha Frappuccino... it's the highlight in a hard time of my life, the smiles from them and the amazingly delicious care China (a wonderfully nice employee) always makes it the best. Thank you to all the wonderful compassionate people who work here... thank you for always asking me how I feel and just putting positive vibes in my life when I need it most.

Atmosphere: 5

Food: 5

Service: 5

Sierra Rosselott

This place is a joke! They can’t get your order right and they are rude. I called 20 minutes prior to bringing my kids to have lunch and play in the playplace, to make sure they were open. They stated that the playplace was open and didn’t close until 8pm. We get here, order our food, and go to head to the play area. One of the workers stop me and tell me it’s closed for cleaning. I literally just called to confirm it was open and was told it was?! We then sit down to eat and my son has to go to the bathroom. Guess what! Both of their restrooms are closed and there’s no where to go potty. Wouldn’t you think that they would clean prior to the store opening??? My kids are now heartbroken and upset. Thanks a lot McDonalds!

Atmosphere: 1

Food: 1

Service: 1

Ovidio Sauceda

Great place for the kids!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Crispy Chicken Sandwich, Mcchicken, Double Quarter Pounder with Cheese, Strawberry & Crème Pie, Chicken Mcnuggets, World Famous Fries

Tawnie Lamkin

Waited 30 minutes for one meal watched everyone behind me get there food and never got mine

Atmosphere: 1

Food: 1

Service: 1

Karli Szabados

The playland has the most inconsistent hours. Several times we’ve tried going around lunch on rainy days so the kids could let out some energy and it’s blocked off. The wait is always very long. At least 30 minutes no matter how busy it is. Last time I stood at the counter to ask for ketchup because the lobby was out and waited 20 minutes for someone to notice me. And the food is always messed up. The wait would be tolerable if we didn’t have to get our food fixed every time and wait even longer.

Atmosphere: 2

Food: 3

Service: 1

W

Just a terrible mcdonalds

Atmosphere: 1

Food: 1

Service: 1

Sandra Birchfield

Playland was open well into the dark hours despite employees being fully aware lights did not work. Jungle gyms and the dark just don't seem like they would mix. We stayed still because it was for a birthday party. Food was extremely late and had to be remade. Things tasted like they were redipped aka warmed in the grease. Manager was screaming at employees very loudly.

Wheelchair accessibility: No accessible doors. Doors should open inward but do not. Bathrooms do have a handicap stall although larger motorized chairs may struggle. Foots are heavy in terms of pushing. Other than that fairly accessible.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Cheeseburger, Egg Mcmuffin, Chicken Mcnuggets, World Famous Fries

Deanne Ponce

I am sick everyday, kyio and mckenna everyday will make me the best drink and it's just wholesome . Thank you

Atmosphere: 5

Food: 5

Service: 5

Brittney Brown

Not happy at all we used to come here all the time and let our kids play and we'll haven't done it in a while so last night we decided we wanted to take them to eat and soooo they can play we thought it was open till 9 we get there at 7 and sign says open till 8 so we said ok at least they can play for an hour so we send them back there to play and as we head back there one of the employees comes back there saying I thought I closed it already and said we couldn't b back there kids get upset and he says since your already back here we will give you 30 mins making it 8:00pm so we are back there letting them play and we are eating he they come back there 3-4 times reminding us how much time we have left and remind you we are not rude we watching the time so we are rushing to eat and let the kids play it is 7:50ish he comes back cleaning the bathroom and as he comes out we are gathering our food and stuff up and telling the kids it's time to go and tell me why this petty ass employee goes out and turns the lights out on us and there was another family in there as well with kids younger than my 4 year old they are all scared and start crying cause it's dark my husband goes to get a bag for our food we didn't finish and this guy goes back up front to telling his coworkers "I just turned the lights off on them" all of them start laughing which really pisses me off cause these kids of ours are little mine has health issues and if something would of happened to them in that play area cause they wanted to b petty ans turn the lights out best believe I would of sued the other family said the same thing im soooooo not happy right now we were paying customers we were there before closing there is no reason we couldn't sit there in peace and let our kids play and enjoy our dinner without being rushed there were so many workers in there literally coling decor for Christmas someone could of easily not been lazy and gone back there after we left to clean very bad customer service for sure wont be back

Atmosphere: 3

Food: 4

Service: 2

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