I ordered from curbside pickup I waited for 45 minutes and then I went in not busy at all just standing there do not go to this McDonalds
Atmosphere: 3
Food: 2
Service: 1
Dana Bodine
DONT do curbside. I sat in that spot for 30 minutes, never got my food. Went to the drive through they said I wasn’t in the spot so they left it on the counter. My food was cold.
Atmosphere: 2
Food: 3
Service: 1
deep doop dop
THE WOOOORST McDonald’s I have ever been to. I seriously don’t know why I keep giving them chances, it’s Elida Rd only from here on out. You will waste your life away sitting in the drive thru for minutes and minutes and minutes on end. And god forbid something is wrong with your order, because going inside takes another half hour of your life away. From the back kitchen, they all watch you and make faces like you’re stupid for wanting to be helped at the counter. They will straight up ignore you until you honestly just wanna leave, take the L and never return. Horrible, god-awful service. I’ll gladly take the extra couple minutes driving down the road to the Elida Rd location.
Atmosphere: 1
Food: 1
Service: 1
Luke Dye
Gotta be the most disorganized McDonald’s. Order online, might as well just not go through. You will be put last. Bad service is the worst
Atmosphere: 1
Food: 2
Service: 1
kamryn black
waited for an hour to not even get my food whats this they offered a refund then when i came to the window no one came to the window for 10 mins so i left because i already was waiting in line for 30 mins and i ordered it online 20 minutes before i show up to get the food
K H
Cannot get order correct even when placed with the app. Complete incompetence at this location.
Atmosphere: 1
Food: 1
Service: 1
James Scarberry
Food is ok if you can get it correctly or on time. Staff talks too much gossip in the back for everyone to hear and final straw was this evening the lobby doors were locked before 8pm on a Thursday randomly while having a mile long drive thru line. Where management on this one? This ain't necessary the employees but a upper management issue I can't see how they don't notice these issues or haven't heard of them.
Atmosphere: 1
Food: 4
Service: 1
Nick St myers
Only bad thing I have to say is sometimes I'll walk there in the evening since its not far from me and the lobby is closed half the time at 8pm or before
Atmosphere: 5
Food: 5
Service: 2
CJ Hanobik
INSANELY SLOW. How can you call this fast food. It took 55 minutes to get ONE QUARTER POUNDER. They didn’t even give me my quarter pounder. I got a disgusting single cheeseburger. There were 5 people in the store and they were completely ignored for over an hour as employees focused on the drive through. Management needs improvement. The workers instructed multiple people in the drive-through to pull forward… just to let them sit there for about 40 minutes while they were talking and arguing in the back. They had cars reversing out of the drive-through. This place needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Aiyana Raines
Had issues with mcdelivery, employee I talked to was extremely disrespectful and afterwards my call was repeatedly sent to voicemail. Do not order from here if you don’t want to be screamed or cursed at
Jerry Jerry Jerry please do lima ohio a huge favor and sell out to someone who wants to make sure lima ohio has the best McDonald's , not the worst.
Atmosphere: 1
Food: 1
Service: 1
pan cake
have had minor issues before but nothing without an easy fix. just ate the most delicious quarter pounder meal here today. burger was cooked perfectly, nicely melted cheese, fantastic bun, hot fries with just the right amount of salt and a sprite to wash it down. phenomenal
Shelby Stratton
Employees are ratchet and unfriendly. Food is never even slightly warm The fries are basically salt with a side of fries. They literally wont put lettuce on ANYTHING but the snackwrap .... Why bring a menu item back but not account for the condiment usage
Atmosphere: 1
Food: 2
Service: 1
Taylor Wall-Fergerson
This place is absolutely terrible and needs to be shut down. They move slower than molasses. I hear all this talking but not a lot of working. Several people waiting on their meals two little girls get their meals before us we've placed our order 5 minutes before them. Our order comes up on the screen as ready have to wait another 8 minutes, only for the fries to be cold. Even after the wait. Burger actually kind of good but still mediocre. The inside not clean. Paper and old straw wrappers on the table. No soap in the bathroom. Which makes me question if the employee's are washing their hands. Overall it's probably the second worse in town. DO NOT GO HERE it doesn't take that long to drive to the other ones in town
Atmosphere: 1
Service: 1
Maddy
My mother asked if she could buy a hash brown n instead he said no we don't have any . Right after he said that we seen them grab 5 hashbrowns n eat them.plus a while wait for a drink
I ordered from curbside pickup I waited for 45 minutes and then I went in not busy at all just standing there do not go to this McDonalds
Atmosphere: 3
Food: 2
Service: 1
DONT do curbside. I sat in that spot for 30 minutes, never got my food. Went to the drive through they said I wasn’t in the spot so they left it on the counter. My food was cold.
Atmosphere: 2
Food: 3
Service: 1
THE WOOOORST McDonald’s I have ever been to. I seriously don’t know why I keep giving them chances, it’s Elida Rd only from here on out. You will waste your life away sitting in the drive thru for minutes and minutes and minutes on end. And god forbid something is wrong with your order, because going inside takes another half hour of your life away. From the back kitchen, they all watch you and make faces like you’re stupid for wanting to be helped at the counter. They will straight up ignore you until you honestly just wanna leave, take the L and never return. Horrible, god-awful service. I’ll gladly take the extra couple minutes driving down the road to the Elida Rd location.
Atmosphere: 1
Food: 1
Service: 1
Gotta be the most disorganized McDonald’s. Order online, might as well just not go through. You will be put last. Bad service is the worst
Atmosphere: 1
Food: 2
Service: 1
waited for an hour to not even get my food whats this they offered a refund then when i came to the window no one came to the window for 10 mins so i left because i already was waiting in line for 30 mins and i ordered it online 20 minutes before i show up to get the food
Cannot get order correct even when placed with the app. Complete incompetence at this location.
Atmosphere: 1
Food: 1
Service: 1
Food is ok if you can get it correctly or on time. Staff talks too much gossip in the back for everyone to hear and final straw was this evening the lobby doors were locked before 8pm on a Thursday randomly while having a mile long drive thru line. Where management on this one? This ain't necessary the employees but a upper management issue I can't see how they don't notice these issues or haven't heard of them.
Atmosphere: 1
Food: 4
Service: 1
Only bad thing I have to say is sometimes I'll walk there in the evening since its not far from me and the lobby is closed half the time at 8pm or before
Atmosphere: 5
Food: 5
Service: 2
INSANELY SLOW. How can you call this fast food. It took 55 minutes to get ONE QUARTER POUNDER. They didn’t even give me my quarter pounder. I got a disgusting single cheeseburger. There were 5 people in the store and they were completely ignored for over an hour as employees focused on the drive through. Management needs improvement. The workers instructed multiple people in the drive-through to pull forward… just to let them sit there for about 40 minutes while they were talking and arguing in the back. They had cars reversing out of the drive-through. This place needs to be shut down.
Atmosphere: 1
Food: 1
Service: 1
Had issues with mcdelivery, employee I talked to was extremely disrespectful and afterwards my call was repeatedly sent to voicemail. Do not order from here if you don’t want to be screamed or cursed at
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Jerry Jerry Jerry please do lima ohio a huge favor and sell out to someone who wants to make sure lima ohio has the best McDonald's , not the worst.
Atmosphere: 1
Food: 1
Service: 1
have had minor issues before but nothing without an easy fix. just ate the most delicious quarter pounder meal here today. burger was cooked perfectly, nicely melted cheese, fantastic bun, hot fries with just the right amount of salt and a sprite to wash it down. phenomenal
Employees are ratchet and unfriendly.
Food is never even slightly warm
The fries are basically salt with a side of fries.
They literally wont put lettuce on ANYTHING but the snackwrap .... Why bring a menu item back but not account for the condiment usage
Atmosphere: 1
Food: 2
Service: 1
This place is absolutely terrible and needs to be shut down. They move slower than molasses. I hear all this talking but not a lot of working. Several people waiting on their meals two little girls get their meals before us we've placed our order 5 minutes before them. Our order comes up on the screen as ready have to wait another 8 minutes, only for the fries to be cold. Even after the wait. Burger actually kind of good but still mediocre. The inside not clean. Paper and old straw wrappers on the table. No soap in the bathroom. Which makes me question if the employee's are washing their hands. Overall it's probably the second worse in town. DO NOT GO HERE it doesn't take that long to drive to the other ones in town
Atmosphere: 1
Service: 1
My mother asked if she could buy a hash brown n instead he said no we don't have any . Right after he said that we seen them grab 5 hashbrowns n eat them.plus a while wait for a drink
Atmosphere: 2
Food: 2
Service: 1
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