Ordered on the app and then the delivery gets pushed to DoorDash. I asked the delivery driver to please make sure our sauces are there because a lot of times we don’t get it. He said “I was told they are in the sealed box”. He delivered, we open the box and it’s the wrong pizza and no sauces. Called the store, the guy who answered was so quick to blame the mess up on the door dash woman and said she switched two orders around. I told him that the sticker on the box is correct but the pizza inside it is wrong, also we had a man deliver not a woman so this was on them, not DoorDash. He told me they would void the first order and to reorder everything. So now I’m expected to tip a second delivery driver because they screwed up? And they were so rude to my second delivery driver in the store. I understand now why they have to run so many promotions, because no one wants to order and deal with them!
Major props to my DoorDash drivers though, I appreciate the hell out of them.
Atmosphere: 1
Food: 2
Service: 1
Brodie “MrUwUmaki” Counts
Good quality pizza our kids love it and it's always made fresh and quickly when you order.
Atmosphere: 4
Food: 5
Service: 5
Bradley Pepple
I will never deal with them again. By the time it took me to order online and put in pass words. Tj's had my pizza done. And a way better pizza.
Alexica Bardo
I paid extra money to order through their app to avoid DoorDash. They redirected my order to DoorDash even though I paid a $5.49 delivery fee for their OWN driver to deliver it plus a $5 tip. That is an extra $10.49. DoorDash is terrible at delivery for this store. Takes 1-2 hours every time. I’ve been waiting for 10 1/2 minutes so far trying to cancel my order. I’ll never order from here again. Now after 20 minutes and a really aggressive & rude manager, my order was canceled and I was told they only use DoorDash now. So basically they’re stealing money from you by charging you a $5.49 fee when it’s going to go through DoorDash anyways, where there would be a $0 delivery fee for orders over $12. Nice to know.
Atmosphere: 1
Food: 1
Service: 1
Steve Parsons Jr
My son didn't care for it my parents tried a piece and didn't like it either so it went to waste.
Atmosphere: 2
Food: 2
Service: 2
Kayla Meister
Ordered a large pizza and buffalo wings for carry on out, the order was scheduled for pickup at 3:30-3:40pm, I arrived at 4:00pm to pick my order. The employee informed me that they accidentally gave my food to a doordash driver, they needed to remake my food and it would be about 15 mins, I asked for a discount and the employee told me half of my order amount will be back on my card in 3-5 days. I came back after 20 mins to pick up my food, food was ready, pizza was very sloppy looking, missing cheese and pepperoni in spots, also wasn’t cut into 8 full slices properly. 0/10 do not recommend and I will not be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Bill Valaitis
This place just sucks. Waiting over 1 1/2 hrs for a pizza, and it's probably not going to be good.
Atmosphere: 1
Food: 2
jaramie newbury
actually zero ⭐️’s. this place is horrible now! do not recommend! we used to order weekly but no more! our last order was papa bowls with extra cheese pepperoni green peppers onions . one is overflowing with toppings and the other hardly has ANYTHING!
Atmosphere: 1
Food: 1
Service: 1
jerry jenkins
Very poor ordered over 55 minutes and got there and had wait for 45 minutes after the app said was ready
Frank Croasmun
Pizza was great and the people great also Pizza had a really good taste, the taste of the crust was very good
The was sooo thin. It got soggy to the point in which...only thing came out the box was the crust. Everything eles is stuck to the box.
It was disgusting.
Atmosphere: 2
Food: 1
Service: 2
Andrew watkins
Cant rate the food cause Papa John's outsourced their deliveries to DoorDash and the driver just decided to keep it. When I called the store to complain, I got some Gen Z punk who acted like I was the problem. Lima is wild.
Service: 1
Lexi
I really paid $30 to receive a pizza that looked like it was tampered with and the cookie I ordered through door dash and looking from a month ago it looks like the workers have a problem with door dash
Food: 1
Jaselinn Torez
they always mess up something
Atmosphere: 1
Food: 1
Service: 1
Hendogon
canceled my order for no reason and then ignored 2 of my calls
Ordered on the app and then the delivery gets pushed to DoorDash. I asked the delivery driver to please make sure our sauces are there because a lot of times we don’t get it. He said “I was told they are in the sealed box”. He delivered, we open the box and it’s the wrong pizza and no sauces. Called the store, the guy who answered was so quick to blame the mess up on the door dash woman and said she switched two orders around. I told him that the sticker on the box is correct but the pizza inside it is wrong, also we had a man deliver not a woman so this was on them, not DoorDash. He told me they would void the first order and to reorder everything. So now I’m expected to tip a second delivery driver because they screwed up? And they were so rude to my second delivery driver in the store. I understand now why they have to run so many promotions, because no one wants to order and deal with them!
Major props to my DoorDash drivers though, I appreciate the hell out of them.
Atmosphere: 1
Food: 2
Service: 1
Good quality pizza our kids love it and it's always made fresh and quickly when you order.
Atmosphere: 4
Food: 5
Service: 5
I will never deal with them again. By the time it took me to order online and put in pass words. Tj's had my pizza done. And a way better pizza.
I paid extra money to order through their app to avoid DoorDash. They redirected my order to DoorDash even though I paid a $5.49 delivery fee for their OWN driver to deliver it plus a $5 tip. That is an extra $10.49. DoorDash is terrible at delivery for this store. Takes 1-2 hours every time. I’ve been waiting for 10 1/2 minutes so far trying to cancel my order. I’ll never order from here again. Now after 20 minutes and a really aggressive & rude manager, my order was canceled and I was told they only use DoorDash now. So basically they’re stealing money from you by charging you a $5.49 fee when it’s going to go through DoorDash anyways, where there would be a $0 delivery fee for orders over $12. Nice to know.
Atmosphere: 1
Food: 1
Service: 1
My son didn't care for it my parents tried a piece and didn't like it either so it went to waste.
Atmosphere: 2
Food: 2
Service: 2
Ordered a large pizza and buffalo wings for carry on out, the order was scheduled for pickup at 3:30-3:40pm, I arrived at 4:00pm to pick my order. The employee informed me that they accidentally gave my food to a doordash driver, they needed to remake my food and it would be about 15 mins, I asked for a discount and the employee told me half of my order amount will be back on my card in 3-5 days. I came back after 20 mins to pick up my food, food was ready, pizza was very sloppy looking, missing cheese and pepperoni in spots, also wasn’t cut into 8 full slices properly. 0/10 do not recommend and I will not be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
This place just sucks. Waiting over 1 1/2 hrs for a pizza, and it's probably not going to be good.
Atmosphere: 1
Food: 2
actually zero ⭐️’s. this place is horrible now! do not recommend! we used to order weekly but no more! our last order was papa bowls with extra cheese pepperoni green peppers onions . one is overflowing with toppings and the other hardly has ANYTHING!
Atmosphere: 1
Food: 1
Service: 1
Very poor ordered over 55 minutes and got there and had wait for 45 minutes after the app said was ready
Pizza was great and the people great also Pizza had a really good taste, the taste of the crust was very good
Restaurantji Recommends
The was sooo thin. It got soggy to the point in which...only thing came out the box was the crust. Everything eles is stuck to the box.
It was disgusting.
Atmosphere: 2
Food: 1
Service: 2
Cant rate the food cause Papa John's outsourced their deliveries to DoorDash and the driver just decided to keep it. When I called the store to complain, I got some Gen Z punk who acted like I was the problem. Lima is wild.
Service: 1
I really paid $30 to receive a pizza that looked like it was tampered with and the cookie I ordered through door dash and looking from a month ago it looks like the workers have a problem with door dash
Food: 1
they always mess up something
Atmosphere: 1
Food: 1
Service: 1
canceled my order for no reason and then ignored 2 of my calls
Atmosphere: 1
Food: 1
Service: 1
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