I am from out of town, just finished working a 14 hour day. Got back to the hotel and decided to order a pizza and jump in the shower. Called this lovely place. Who informed me I was outside of their “delivery range” I’m at the Howard Johnson hotel. 5 miles away.
Service: 1
Tara Roby
I ordered an epic stuffed crust pizza but my pizza crust did not have any cheese in it. My boyfriend let them know about the mistake and was told that yes the pizza did have cheese in the crust. Simply sorry if there was a mistake but I can't do anything about it now would have been acceptable but to be told there was cheese in the crust when there was none is insulting. I won't be ordering again.
Hobbs Mandy
HORRIBLE SERVICE!! We ordered at 7:28 on a Saturday throught the Papa Johns website not DoorDash. DoorDash ended up delivering our order at 9:14 when it was supposed to be delivered at 8:52 per DoorDash. When we got out food it was cold. My husband called Papa Johns on Cable Rd and the manager called him a liar and said there was no way that was true then she hung up on him. She is very unprofessional and doesn't need to be working ncustomer serivice.
Adam Ruiz
I am the GM of another restaurant and have been in the food industry for 18 years. I normally am not the type to complain because most times I can understand from a restaurant to restaurant level, as opposed to the average public. I want to give an honest review because I know how important it is to get genuine feedback so you can fix the process from the top. Sometimes as management (no matter how vigilant you are) you can't catch all things. The pizza was not good at all. The "Fan favorite" epic garlic stuffed crust was severely undercooked and verrrry flimsy pizza. Super greasy and not edible, and in my professional opinion, I will highly suggest not to get that style crust. Stick to the original crust pizza. Let's be real, the original crust is the fan favorite if you like papa johns. I was hoping for much better pizza especially since prices are insane because of the economy we live in. Super unfortunate experience and I hope management/ownership actually reads this review and takes it seriously because I feel as though whatever cooks you had making pizza tonight needs to pay more attention to detail.
Atmosphere: 1
Food: 1
Service: 3
Ash
Trash pizza restaurant. Kids don't "feel" like making your order , they'll PRETEND that they "could not contact you by phone number" and cancel your order . They did this twice in 1 hour to me . The second time they said the same thing but also added that "they had no drivers" . I tried to talk to a manager and they decided to continue to place me on hold and wait it out. What a joke business .
Tom Lacy
The cheated me out of the breadsticks, the 2 stuffed crust pizzas I ordered was over cooked, and when I called to talk to the manager I was on hold for 20 minutes and nobody answered so I hung up after 20 minutes. February 27,2025 @5:30 pm
Atmosphere: 1
Food: 2
Service: 1
Katherine Slone
My bbq chicken was missing most the chicken-and my cheese bread only had cheese in middle. Definatly over paid for the product i received-$53 for maybe 3 pieces chicken and some pizza crust with cheese in middle.
Atmosphere: 2
Food: 1
Service: 2
Aiesha Hughes
Put in an order and it was cancelled after it said it was already being prepared !
Atmosphere: 1
Food: 1
Service: 1
Wendy Gaines
The pizza is decent and reasonably priced, but service and delivery are questionable. I had no luck speaking with anyone in customer service.
Atmosphere: 2
Food: 4
Service: 3
Brian Lybarger
Ordered delivery at 5:59 pm and was told we would get it at 8:03 pm after being switched to doordash. I tried calling the store to cancel, but nobody answered. Two hours is a bit extreme.
My order was told to get to my house within one hour of when I ordered it 3 hours later no food so when I went to call and cancel it put on hold for another 2 hours I want to give this place a star
B Hoge
Not bad food
Atmosphere: 2
Food: 5
Service: 4
CamTheJam
My mother went to get this pizza after she went to the grocery. And she ordered a simple pepperoni stuffed crust pizza and cheese bread. She ordered it at 6:50 it didn't get done until 8:50 I was hungry so was she after working for 8 hours and going to the store this was unexpected because normally it's great but we might not come back. The pizza was cold when we got it they never told her when it was done it was not a pleasant time.
I am from out of town, just finished working a 14 hour day. Got back to the hotel and decided to order a pizza and jump in the shower. Called this lovely place. Who informed me I was outside of their “delivery range” I’m at the Howard Johnson hotel. 5 miles away.
Service: 1
I ordered an epic stuffed crust pizza but my pizza crust did not have any cheese in it. My boyfriend let them know about the mistake and was told that yes the pizza did have cheese in the crust. Simply sorry if there was a mistake but I can't do anything about it now would have been acceptable but to be told there was cheese in the crust when there was none is insulting. I won't be ordering again.
HORRIBLE SERVICE!! We ordered at 7:28 on a Saturday throught the Papa Johns website not DoorDash. DoorDash ended up delivering our order at 9:14 when it was supposed to be delivered at 8:52 per DoorDash. When we got out food it was cold. My husband called Papa Johns on Cable Rd and the manager called him a liar and said there was no way that was true then she hung up on him. She is very unprofessional and doesn't need to be working ncustomer serivice.
I am the GM of another restaurant and have been in the food industry for 18 years. I normally am not the type to complain because most times I can understand from a restaurant to restaurant level, as opposed to the average public. I want to give an honest review because I know how important it is to get genuine feedback so you can fix the process from the top. Sometimes as management (no matter how vigilant you are) you can't catch all things. The pizza was not good at all. The "Fan favorite" epic garlic stuffed crust was severely undercooked and verrrry flimsy pizza. Super greasy and not edible, and in my professional opinion, I will highly suggest not to get that style crust. Stick to the original crust pizza. Let's be real, the original crust is the fan favorite if you like papa johns. I was hoping for much better pizza especially since prices are insane because of the economy we live in. Super unfortunate experience and I hope management/ownership actually reads this review and takes it seriously because I feel as though whatever cooks you had making pizza tonight needs to pay more attention to detail.
Atmosphere: 1
Food: 1
Service: 3
Trash pizza restaurant. Kids don't "feel" like making your order , they'll PRETEND that they "could not contact you by phone number" and cancel your order . They did this twice in 1 hour to me . The second time they said the same thing but also added that "they had no drivers" . I tried to talk to a manager and they decided to continue to place me on hold and wait it out. What a joke business .
The cheated me out of the breadsticks, the 2 stuffed crust pizzas I ordered was over cooked, and when I called to talk to the manager I was on hold for 20 minutes and nobody answered so I hung up after 20 minutes.
February 27,2025 @5:30 pm
Atmosphere: 1
Food: 2
Service: 1
My bbq chicken was missing most the chicken-and my cheese bread only had cheese in middle. Definatly over paid for the product i received-$53 for maybe 3 pieces chicken and some pizza crust with cheese in middle.
Atmosphere: 2
Food: 1
Service: 2
Put in an order and it was cancelled after it said it was already being prepared !
Atmosphere: 1
Food: 1
Service: 1
The pizza is decent and reasonably priced, but service and delivery are questionable. I had no luck speaking with anyone in customer service.
Atmosphere: 2
Food: 4
Service: 3
Ordered delivery at 5:59 pm and was told we would get it at 8:03 pm after being switched to doordash. I tried calling the store to cancel, but nobody answered. Two hours is a bit extreme.
Food: 4
Service: 1
Restaurantji Recommends
My order was told to get to my house within one hour of when I ordered it 3 hours later no food so when I went to call and cancel it put on hold for another 2 hours I want to give this place a star
Not bad food
Atmosphere: 2
Food: 5
Service: 4
My mother went to get this pizza after she went to the grocery. And she ordered a simple pepperoni stuffed crust pizza and cheese bread. She ordered it at 6:50 it didn't get done until 8:50 I was hungry so was she after working for 8 hours and going to the store this was unexpected because normally it's great but we might not come back. The pizza was cold when we got it they never told her when it was done it was not a pleasant time.
Atmosphere: 4
Food: 3
Service: 1
All over just terrible
Atmosphere: 1
Food: 1
Service: 1
I Don't eat there. Not my kinda pizza???
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