Save yourself the time in Lima & order from Domino's or Papa John's. The Pizza hut locations in Lima are an absolute joke.
Atmosphere: 3
Food: 2
Service: 1
Charles Buder
Pretty sure they quit putting sauce on the pizzas. Quite possibly the driest pizza I’ve ever had.
Travis Adkins
Awesome people working there very polite and funny
Atmosphere: 5
Food: 5
Service: 5
Nathan D Winters
Good pizza at a fair price. Employees were friendly and accommodating.
Atmosphere: 3
Food: 4
Service: 4
No Yes
Genuinely some of the worst service I've gotten from people, I've gotten wrong pizzas from them time after time and constantly have to call and ask them to remake it. I just can't understand how someone doesn't think so much when doing a simple taste it's really unbelievable. Pizza is good though when it's right.
Atmosphere: 1
Food: 4
Service: 1
Carrie Akers
Was a long time customer. WAS. On the 21st of May I ordered a taco pizza . Was missing items on pizza when delivered. I called the store and was asked if I wanted another one sent out. I said yes but I waited an hour for it . When new pizza arrived still not what I ordered. I was assured I would get a refund after I talked to Adrianna who apparently was the manger. She told me I would receive my refund within 5 to 7 business days. I have called and tried to email the past couple of days to let Adrianna know I did not receive the refund. No response from my emails and she apparently is not there or just left when l call . Never again . I was super polite about the situation too. You lost a monthly customer.
Food: 1
Service: 1
Jill Hoersten
Pizza was ok, not spectacular
Atmosphere: 2
Food: 3
Service: 2
Jack M
There were three workers and none of them seemed capable of doing their jobs!
Atmosphere: 1
Food: 1
Service: 1
Lisa Davisson
Ordered 4 pizzas. Waited and additional 23 minutes past the promised time and not one pizza was correct. I called 3 times to get things fixed and once transferred to the local store I was disconnected once and sat on hold over 10 minutes the other 2 times. And the pizzas were horrible quality.
Food: 1
Service: 1
Brian Lybarger
Ordered delivery, pizza, salad and breadsticks. Driver did not bring the salad, so he went back to get. Still waiting, been 30 minutes and we live 5 minutes away. Pizza was dry as a bone. Will be our last time going there.
Sucks so bad food always nasty delivery sucks & they always out of food worse Pizza Hut in Ohio
karl young
Recently went through and was given pizza with outdated ingredients, called and complained. The person answered and said that they had fresh ingredients and said that I was the only complaint that night. Said they would leave a message for the manager. Never going back!
Food: 1
Service: 1
Alisha Mullins
Worst place ever... Kept trying over and over hoping they would get it right and not only can you not get a person on the phone and when they answer they hang up on you but guaranteed if your food does finally get delivered you are missing half of it... Worst place in Lima Period. If there was a way to give negative stars I would have.
Dan Hennon
Pizza an wings were luke warm because they forgot to put bread sticks in till after pizza an wings were done! Accuracy goes a long way in food service! To make it right the whole order should have been remade or a discount issued
Save yourself the time in Lima & order from Domino's or Papa John's. The Pizza hut locations in Lima are an absolute joke.
Atmosphere: 3
Food: 2
Service: 1
Pretty sure they quit putting sauce on the pizzas. Quite possibly the driest pizza I’ve ever had.
Awesome people working there very polite and funny
Atmosphere: 5
Food: 5
Service: 5
Good pizza at a fair price. Employees were friendly and accommodating.
Atmosphere: 3
Food: 4
Service: 4
Genuinely some of the worst service I've gotten from people, I've gotten wrong pizzas from them time after time and constantly have to call and ask them to remake it. I just can't understand how someone doesn't think so much when doing a simple taste it's really unbelievable. Pizza is good though when it's right.
Atmosphere: 1
Food: 4
Service: 1
Was a long time customer. WAS. On the 21st of May I ordered a taco pizza . Was missing items on pizza when delivered. I called the store and was asked if I wanted another one sent out. I said yes but I waited an hour for it . When new pizza arrived still not what I ordered. I was assured I would get a refund after I talked to Adrianna who apparently was the manger. She told me I would receive my refund within 5 to 7 business days.
I have called and tried to email the past couple of days to let Adrianna know I did not receive the refund. No response from my emails and she apparently is not there or just left when l call .
Never again . I was super polite about the situation too. You lost a monthly customer.
Food: 1
Service: 1
Pizza was ok, not spectacular
Atmosphere: 2
Food: 3
Service: 2
There were three workers and none of them seemed capable of doing their jobs!
Atmosphere: 1
Food: 1
Service: 1
Ordered 4 pizzas. Waited and additional 23 minutes past the promised time and not one pizza was correct. I called 3 times to get things fixed and once transferred to the local store I was disconnected once and sat on hold over 10 minutes the other 2 times. And the pizzas were horrible quality.
Food: 1
Service: 1
Ordered delivery, pizza, salad and breadsticks. Driver did not bring the salad, so he went back to get. Still waiting, been 30 minutes and we live 5 minutes away. Pizza was dry as a bone. Will be our last time going there.
Food: 2
Service: 1
Restaurantji Recommends
I made a delivery order and it didn’t arrive so I just wasted money on food it didn’t get delivered.
Service: 1
Recommended dishes: Cheese Sticks, Pepperoni Lover's Pizza
Sucks so bad food always nasty delivery sucks & they always out of food worse Pizza Hut in Ohio
Recently went through and was given pizza with outdated ingredients, called and complained. The person answered and said that they had fresh ingredients and said that I was the only complaint that night. Said they would leave a message for the manager. Never going back!
Food: 1
Service: 1
Worst place ever... Kept trying over and over hoping they would get it right and not only can you not get a person on the phone and when they answer they hang up on you but guaranteed if your food does finally get delivered you are missing half of it... Worst place in Lima Period. If there was a way to give negative stars I would have.
Pizza an wings were luke warm because they forgot to put bread sticks in till after pizza an wings were done! Accuracy goes a long way in food service! To make it right the whole order should have been remade or a discount issued
Atmosphere: 1
Food: 1
Service: 1
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