Ordered from DoorDash. I ordered a multi grain wheat chicken teriyaki 12” sub. I got stale white bread and frozen chicken. I tried to call the store and no one answered. After sitting on hold for 10 min, they hung up on me.
Atmosphere: 1
Food: 1
Service: 1
Franklin Monson
Lady wouldn't let us order because we wanted 4 subs on 2 separate orders, stopped talking to us, and wouldn't talk to us. I'm not sure exactly what was going on, but it's unprofessional.
Service: 1
Weary Email
Fresh, delicious
Atmosphere: 5
Food: 5
Service: 5
Roger Parkins
There very rude and refused to take out the airpod to hear me ordering me food they messed up the whole order and than threw my food in the bag and than ripped me off 5.00 and said they gave me the correct change after spending 40.00 never going back there again the worst and dirtiest place i ever been to
Atmosphere: 1
Food: 1
Service: 1
John Donal jr
Went in to get food and I got a sub that I told them no bbq on and they put it on anyways I told them that I didn't what it on there and they said that I didn't tell them that but she had a air pod in it was like she didn't like her job and was not good with customers
Atmosphere: 1
Food: 1
Service: 1
emma amstutz
got a cold cut combo, which comes with ham, salami, and bologna. all i asked was for less onions and to add mayo, and they ended up not putting cheese on it and only bologna or something. then my partner and i got a churro, which was stale, dry, and had no flavor? just a bad experience, never gonna go to this location again lol. total waste of money
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Cinnabon Footlong Churro
Melissa Southern
The subway on Findlay Road has the worst subs. I ordered double meat and got less than the regular amount, hardly anything and hardly any vegetables on my sandwich. If you want Subway go to the Bellefountain St., Subway. They are fantastic!! The last time I ordered delivery and did not get a sandwich and the lady told me I was lying because she remembers putting it in the bag! They have the worst customer service ever!!
Atmosphere: 2
Food: 3
Service: 2
Christina Bowen Ratliff
The drink station is covered in mold, including the nozzles & triggers. I can't imagine what the back of the house looks like. Both employees kept taking a glove off to dig their phone out of their pocket & text, then put the glove back on. Discard the gloves, touch your phone, wash your hands, then put new gloves on. Disgusting.
Atmosphere: 2
Food: 3
Service: 1
David Clingerman
The Finley road store was very sparing on their toppings as well as their meat on their flatbread subs. I don't think I'll probably go back there and get a flat bread again. I'll go back over on elida road. They know how to make subs there
Jantzen Lippincott
This restaurant just isn't what it use to be still a good choice but has gotten expensive
Title: A Refreshing Subway Experience: Exceptional Service and Delicious Chicken SubMy recent visit to Subway left me thoroughly impressed, not just by the delectable chicken sub I devoured but also by the exceptional customer service and cleanliness maintained by the staff. From the moment I stepped in, I could tell this was going to be a pleasant experience.Let's start with the main attraction: the food. I ordered a chicken sub, and it exceeded my expectations. The chicken was tender and flavorful, complemented perfectly by the fresh vegetables and sauces. Each bite was a delightful combination of textures and tastes. It's safe to say that Subway has mastered the art of sandwich-making.However, what truly set this Subway apart was the outstanding customer service. The two girls who served me were incredibly friendly and attentive. They greeted me with warm smiles and made me feel welcome right away. Despite the lunch rush, they took the time to listen to my order carefully, ensuring that every detail was to my liking. Their efficiency and professionalism were commendable, and it's evident that they take pride in providing the best service possible.Moreover, I was impressed by the cleanliness and maintenance of the establishment. The dining area was spotless, and the tables were wiped down promptly after each use. The staff was diligent in ensuring that the condiment station and beverage area were well-stocked and tidy. It's evident that hygiene and cleanliness are top priorities for this Subway branch, which is reassuring for customers like myself.In conclusion, my experience at Subway was nothing short of excellent. Not only did I indulge in a mouthwatering chicken sub, but I also received top-notch service from the friendly staff. The cleanliness and maintenance of the restaurant further enhanced my dining experience. I highly recommend this Subway location to anyone craving delicious food coupled with exceptional service. Kudos to the staff for exceeding my expectations – I'll definitely be returning soon for another satisfying meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke
Kevin Stockman
Need to speed it up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Danielle Thompson
Wrong order even though repeated multiple times. Nothing on the sub. Burnt bread.
Atmosphere: 3
Food: 1
Service: 1
Antwan Riley Sr
This place has went completely down the toilet!!! Worst Subway experience I have ever had.. Ordered 2 foot longs... Wanted all the extras on it except spinach... All they put on them was tomato, & SPINACH!!!! Did not know this till I got home... Then on top of that, they do not honor coupons, ok, that's your choice fine, but after taking the coupon that they DON'T honor, they DIDN'T GIVE IT BACK!!! This place will never get another penny from me, & I will spread the word about my experience at this location.... Y'all need 2 really pay attention to the feedback on this location, since it went private owned, it has went to hell... Inside was supposed to be open till 8, I came a little after 5 and the doors was locked so had to go threw drive threw.. It is like they knew they wasn't gonna put on your sandwich what you asked and paid for, so they didn't want you to see it till you was gone
Atmosphere: 1
Food: 1
Service: 1
Amy Garringer
Do not go through drive thru at this location. The bread was hard, very skimpy on the meat and vegetables. I asked for extra mayo and I could barely tell there was any on there. Guess I'll go elsewhere or go inside so I can see what they're doing. And I do not like that they put the meat on top either.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cold Cut Combo, Black Forest Ham
Ordered from DoorDash. I ordered a multi grain wheat chicken teriyaki 12” sub. I got stale white bread and frozen chicken. I tried to call the store and no one answered. After sitting on hold for 10 min, they hung up on me.
Atmosphere: 1
Food: 1
Service: 1
Lady wouldn't let us order because we wanted 4 subs on 2 separate orders, stopped talking to us, and wouldn't talk to us. I'm not sure exactly what was going on, but it's unprofessional.
Service: 1
Fresh, delicious
Atmosphere: 5
Food: 5
Service: 5
There very rude and refused to take out the airpod to hear me ordering me food they messed up the whole order and than threw my food in the bag and than ripped me off 5.00 and said they gave me the correct change after spending 40.00 never going back there again the worst and dirtiest place i ever been to
Atmosphere: 1
Food: 1
Service: 1
Went in to get food and I got a sub that I told them no bbq on and they put it on anyways I told them that I didn't what it on there and they said that I didn't tell them that but she had a air pod in it was like she didn't like her job and was not good with customers
Atmosphere: 1
Food: 1
Service: 1
got a cold cut combo, which comes with ham, salami, and bologna. all i asked was for less onions and to add mayo, and they ended up not putting cheese on it and only bologna or something. then my partner and i got a churro, which was stale, dry, and had no flavor? just a bad experience, never gonna go to this location again lol. total waste of money
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Cinnabon Footlong Churro
The subway on Findlay Road has the worst subs. I ordered double meat and got less than the regular amount, hardly anything and hardly any vegetables on my sandwich. If you want Subway go to the Bellefountain St., Subway. They are fantastic!! The last time I ordered delivery and did not get a sandwich and the lady told me I was lying because she remembers putting it in the bag! They have the worst customer service ever!!
Atmosphere: 2
Food: 3
Service: 2
The drink station is covered in mold, including the nozzles & triggers. I can't imagine what the back of the house looks like. Both employees kept taking a glove off to dig their phone out of their pocket & text, then put the glove back on. Discard the gloves, touch your phone, wash your hands, then put new gloves on. Disgusting.
Atmosphere: 2
Food: 3
Service: 1
The Finley road store was very sparing on their toppings as well as their meat on their flatbread subs. I don't think I'll probably go back there and get a flat bread again. I'll go back over on elida road. They know how to make subs there
This restaurant just isn't what it use to be still a good choice but has gotten expensive
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Title: A Refreshing Subway Experience: Exceptional Service and Delicious Chicken SubMy recent visit to Subway left me thoroughly impressed, not just by the delectable chicken sub I devoured but also by the exceptional customer service and cleanliness maintained by the staff. From the moment I stepped in, I could tell this was going to be a pleasant experience.Let's start with the main attraction: the food. I ordered a chicken sub, and it exceeded my expectations. The chicken was tender and flavorful, complemented perfectly by the fresh vegetables and sauces. Each bite was a delightful combination of textures and tastes. It's safe to say that Subway has mastered the art of sandwich-making.However, what truly set this Subway apart was the outstanding customer service. The two girls who served me were incredibly friendly and attentive. They greeted me with warm smiles and made me feel welcome right away. Despite the lunch rush, they took the time to listen to my order carefully, ensuring that every detail was to my liking. Their efficiency and professionalism were commendable, and it's evident that they take pride in providing the best service possible.Moreover, I was impressed by the cleanliness and maintenance of the establishment. The dining area was spotless, and the tables were wiped down promptly after each use. The staff was diligent in ensuring that the condiment station and beverage area were well-stocked and tidy. It's evident that hygiene and cleanliness are top priorities for this Subway branch, which is reassuring for customers like myself.In conclusion, my experience at Subway was nothing short of excellent. Not only did I indulge in a mouthwatering chicken sub, but I also received top-notch service from the friendly staff. The cleanliness and maintenance of the restaurant further enhanced my dining experience. I highly recommend this Subway location to anyone craving delicious food coupled with exceptional service. Kudos to the staff for exceeding my expectations – I'll definitely be returning soon for another satisfying meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke
Need to speed it up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wrap
Wrong order even though repeated multiple times. Nothing on the sub. Burnt bread.
Atmosphere: 3
Food: 1
Service: 1
This place has went completely down the toilet!!! Worst Subway experience I have ever had.. Ordered 2 foot longs... Wanted all the extras on it except spinach... All they put on them was tomato, & SPINACH!!!! Did not know this till I got home... Then on top of that, they do not honor coupons, ok, that's your choice fine, but after taking the coupon that they DON'T honor, they DIDN'T GIVE IT BACK!!! This place will never get another penny from me, & I will spread the word about my experience at this location.... Y'all need 2 really pay attention to the feedback on this location, since it went private owned, it has went to hell... Inside was supposed to be open till 8, I came a little after 5 and the doors was locked so had to go threw drive threw.. It is like they knew they wasn't gonna put on your sandwich what you asked and paid for, so they didn't want you to see it till you was gone
Atmosphere: 1
Food: 1
Service: 1
Do not go through drive thru at this location. The bread was hard, very skimpy on the meat and vegetables. I asked for extra mayo and I could barely tell there was any on there. Guess I'll go elsewhere or go inside so I can see what they're doing. And I do not like that they put the meat on top either.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cold Cut Combo, Black Forest Ham
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