Subway

I had ordered the meal of the day through the app and removed the sauce that originally comes on the sandwich and had requested mayo instead.
After picking my order up I seen that the sauce I had clicked to have removed was on the sandwich. I returned and asked them to remake the sandwich and they said no. I told them I can't eat the sandwich and they told me I should have orders a pizza sub instead (even though I ordered the meal of the day because it was the cheapest option and only had pepperoni as the meat which is what I prefer). I was running late for work and just requested that I return the sandwich, unopened chips and drink for a refund and they told me no again.

I was shocked and becoming overwhelmed because my sugar was low since that was ment to be my first meal of the day. I didn't want to make a scene so I left because they told me to get a refund through the app (the app stated all refunds do to unsatisfactory service or product must be handed at the store itself) so I made it to work on time but will not have anything to eat all day because I was only able to afford the meal I had purchased and had no time to even attempt to stop somewhere else.

This is upsetting because I had clicked to remove the sauce and nowhere on the receipt does it say to add the original sauce. The name of the sandwich also says pepperoni in it and pepperoni is one of the items listed on the receipt to be on the sandwich.

The other employees are much kinder and have never made me feel so distraught. But the older woman who made my meal was rude, showed no empathy and refused to make any attempt at resolving the issue by telling me "too bad" and that I "should have ordered a pizza sub".

Atmosphere: 3

Food: 2

Service: 1

It’s 10 am and the are closed

Fast and efficient service when I arrived there was a line and I thought oh Lord I'm going to be here forever but those Ladies had it down was in and out in about 10 minutes and I ordered 3 subs! Amazing job Ladies

Wheelchair accessibility: Easy access for all

Atmosphere: 4

Food: 5

Service: 5

Between the store and their app, there's only one word to describe subway. WASTE! Of money, time, space, everything. Nothin but a big WASTE!

It was good service. Jeremiah was a great guy with great customer service. Very personable, he made the experience great.

Atmosphere: 4

Food: 5

Service: 5

Worst customer service ever. They made my sandwich completely wrong and then argued with me about how I got my husband and my own sandwiches mixed up like I’m some kind of idiot that can’t tell what I ordered. My husbands sandwich was perfect. Mine was like a cross between my husbands sandwich and my own like they were making it right and then when they were finishing they were looking at his order. Been coming here for YEARS and WEEKLY, will never be coming here again. It would have been so simple to just admit you messed up and remake my sandwich and send me on my way. Instead you wanted to argue with me about how I apparently can’t tell the difference between a CBR sandwich and a steak sandwich. Literally through my garbage sandwich in the trash where it belonged and walked out. Panera was where I went after this atrocity of an experience and my Panera order was perfect and delicious.

Atmosphere: 1

Food: 1

Service: 1

No complaints.
I thank GOD and His only begotten son, JESUS, for blessing me to afford that sub. Thank you JESUS and I mean it.

Atmosphere: 5

Food: 5

Service: 5

Very rude customers. Absolutely no manners…. They also made my sub wrong, forgetting the sauce.

Food: 1

Service: 1

One of the better Subways I've been to. Always fresh,always delicious

Atmosphere: 5

Food: 5

Service: 5

The lady making my food was so sweet even tho I was confused on what I was ordering but she definitely made me fell like it was okay to mess up sometimes ?,and the young man who cashed me out was very polite and nice?.

Atmosphere: 5

Food: 5

Service: 5

First time ordering from this subway and ordered a pick up, got it as it was nothing and got yo work and u wrapped my sub and all it was, was bread and bacon after I paid for a

Atmosphere: 1

Food: 1

Service: 1

Worst subway ever, none of the 5 workers knew what the heck they were doing, one lady was rude AF, and the lady at the register didn't ring order up correctly..NEVER AGAIN at this location..Do better

Best Subway I've ever been to. People are always friendly, even when they are short staffed and busy. Food is always fresh and always correct!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Raspberry Cheesecake Cookie

Your store manager was going off on your employees in front of everyone, one girl is 5 months pregnant and made her cry. Your manager is very very unprofessional. I felt sorry for the staff

Atmosphere: 1

Food: 5

Service: 1

Menu is misleading, not all subways serve everything.

Atmosphere: 4

Food: 3

Service: 4