We used drive-thru. The service was friendly and fast. We ordered turkey/Havarti on Asiago bagel. DELICIOUS!!!!
Food: 5
Service: 5
Lindsey Camp
This location has gotten much better as of lately
Atmosphere: 5
Food: 5
Service: 5
Onyx
The girls that work there are horrendous. I could leave a zero star i would. Was overcharged on my drink and told I wasn’t. They don’t seem to know how to keep customers. Never happens when I pay cash! I was also not giving a receipt. ALWAYS GET RECEIPT because these young kids are un trustable. They made the process very difficult. I was not happy with my service. My drink also had no iced, even though I ordered ice.
Atmosphere: 1
Food: 1
Service: 1
Trisha Cypher
Drive thru only... nice staff Coffee is made to order.
Atmosphere: 4
Food: 4
Service: 4
Natalya Vlenkof–Obolensky
Every time I buy latte here, same story — taste like rust water. What is this, coffee or old pipe? Clean your machine one time in your life, maybe? I come back many times, think maybe today better, but no — always dirty taste. Staff remake drink? Ha, joke. They give me same garbage or worse. This place cannot manage even simplest thing — make coffee not taste like trash. Enough. Biggby Coffee — never again. Жопа полная.
Atmosphere: 1
Food: 1
Service: 1
Marsha Smith
Slight mix up wrong size,got small I ordered 2 large trouble ringing up again ,I used cash ,
Atmosphere: 5
Food: 5
Service: 5
Alicia Mittelsteadt
This location has rapidly gone down hill over the last several months. After today I won't be returning. I had to repeat what I thought was a simple order twice at the menu (lg cold brew/espresso/half and half) which isnt that big of a deal but still. Pulled up to the window. Paid. The coffee they handed me was wrong. There was a ton of whipped cream with caramel sauce and maybe coffee but looked like milk, I explained that wasn't what I ordered and repeated my order. They took the drink back and tried again. Wrong, this time they replaced the whipped cream with sweet foam and caramel sauce. I again said this isn't what I ordered and repeated the order. They took it back and tried again. Wrong, they handed me the same drink they had just tried to give me. I said again, this isn't what I ordered.....but could see I wasn't getting anywhere so I accepted the drink anyway. Got a couple feet away and decided I didn't want to settle for an incorrect drink that I paid almost 6 dollars for so, I went back. Walked up to the window. Explained that I was just in the drive through, apologized, told them the order still wasn't correct and asked for a refund. She told me she would remake it. I said that would be ok. She closed the window then came back maybe a minute or less later and handed me what looked like the same coffee but, there wasn't any sweetfoam/caramel sauce so I accepted it. I thanked her and she asked me, with a smirk, do you wanna try it? I said it looks right, thanked her again and walked away. I ended up dumping the coffee down the drain because it felt weird that she asked me to try it while I was standing there......after dumping it I realized it was likely the same drink I took back only they scraped off all the caramel and whipped topping. Very unfortunate.
Atmosphere: 1
Food: 1
Service: 1
Cheryl Kaleta
Terrible service .Used to be a nice place, all new employees they all have an attitude . Manager is very snotty . I will not be going back and I'm spreading the word I will go to another bigby.
Atmosphere: 1
Food: 3
Service: 1
Lady Ayla Nicole ***
Friendly service. I ordered a dark roast and you can barely taste it. What you can taste is akin to cheap grocery store coffee. I threw it out. And I hate wasting food or drink
Mary Wayne
The food was great and so was the coffee. The staff is very friendly. The only downside was that their steamer was broken so my drink was able to be made the way it was supposed to be so they had to substitute it with coffee and flavoring.
Biggby is amazing. Their lattes are great. Expensive but very good. I now buy the bags of biggby coffee and make my lattes at home most of the time and they taste just like the ones you buy there. But much cheaper But if i dont have time to make my own i always stop and buy a biggby latte.
Atmosphere: 5
Food: 5
Service: 5
Abbie Vinczi
Biggby NEVER disappoints! I am there every Wednesday for the buy one get one free drinks. The employees in both locations I visit are always so kind and helpful. Biggby you have a loyal customer for life! #sunburn latte #banana split cream freeze!
Charlie Rogersky
Coffee drink was great.. We enjoyed what we ordered.
Atmosphere: 1
Food: 1
Service: 5
KC
Coffee drink was great.. We enjoyed what we ordered.
We used drive-thru. The service was friendly and fast. We ordered turkey/Havarti on Asiago bagel. DELICIOUS!!!!
Food: 5
Service: 5
This location has gotten much better as of lately
Atmosphere: 5
Food: 5
Service: 5
The girls that work there are horrendous. I could leave a zero star i would. Was overcharged on my drink and told I wasn’t. They don’t seem to know how to keep customers. Never happens when I pay cash! I was also not giving a receipt. ALWAYS GET RECEIPT because these young kids are un trustable. They made the process very difficult. I was not happy with my service. My drink also had no iced, even though I ordered ice.
Atmosphere: 1
Food: 1
Service: 1
Drive thru only... nice staff
Coffee is made to order.
Atmosphere: 4
Food: 4
Service: 4
Every time I buy latte here, same story — taste like rust water. What is this, coffee or old pipe? Clean your machine one time in your life, maybe? I come back many times, think maybe today better, but no — always dirty taste. Staff remake drink? Ha, joke. They give me same garbage or worse. This place cannot manage even simplest thing — make coffee not taste like trash. Enough. Biggby Coffee — never again. Жопа полная.
Atmosphere: 1
Food: 1
Service: 1
Slight mix up wrong size,got small I ordered 2 large trouble ringing up again ,I used cash ,
Atmosphere: 5
Food: 5
Service: 5
This location has rapidly gone down hill over the last several months. After today I won't be returning. I had to repeat what I thought was a simple order twice at the menu (lg cold brew/espresso/half and half) which isnt that big of a deal but still. Pulled up to the window. Paid. The coffee they handed me was wrong. There was a ton of whipped cream with caramel sauce and maybe coffee but looked like milk, I explained that wasn't what I ordered and repeated my order. They took the drink back and tried again. Wrong, this time they replaced the whipped cream with sweet foam and caramel sauce. I again said this isn't what I ordered and repeated the order. They took it back and tried again. Wrong, they handed me the same drink they had just tried to give me. I said again, this isn't what I ordered.....but could see I wasn't getting anywhere so I accepted the drink anyway. Got a couple feet away and decided I didn't want to settle for an incorrect drink that I paid almost 6 dollars for so, I went back. Walked up to the window. Explained that I was just in the drive through, apologized, told them the order still wasn't correct and asked for a refund. She told me she would remake it. I said that would be ok. She closed the window then came back maybe a minute or less later and handed me what looked like the same coffee but, there wasn't any sweetfoam/caramel sauce so I accepted it. I thanked her and she asked me, with a smirk, do you wanna try it? I said it looks right, thanked her again and walked away. I ended up dumping the coffee down the drain because it felt weird that she asked me to try it while I was standing there......after dumping it I realized it was likely the same drink I took back only they scraped off all the caramel and whipped topping. Very unfortunate.
Atmosphere: 1
Food: 1
Service: 1
Terrible service .Used to be a nice place, all new employees they all have an attitude . Manager is very snotty . I will not be going back and I'm spreading the word
I will go to another bigby.
Atmosphere: 1
Food: 3
Service: 1
Friendly service. I ordered a dark roast and you can barely taste it. What you can taste is akin to cheap grocery store coffee. I threw it out. And I hate wasting food or drink
The food was great and so was the coffee. The staff is very friendly. The only downside was that their steamer was broken so my drink was able to be made the way it was supposed to be so they had to substitute it with coffee and flavoring.
Atmosphere: 3
Food: 5
Service: 4
Restaurantji Recommends
Much better than Star.......😜
Parking: No parking. It's a drive thru.
Atmosphere: 5
Food: 5
Service: 5
Biggby is amazing. Their lattes are great. Expensive but very good. I now buy the bags of biggby coffee and make my lattes at home most of the time and they taste just like the ones you buy there. But much cheaper But if i dont have time to make my own i always stop and buy a biggby latte.
Atmosphere: 5
Food: 5
Service: 5
Biggby NEVER disappoints! I am there every Wednesday for the buy one get one free drinks. The employees in both locations I visit are always so kind and helpful. Biggby you have a loyal customer for life! #sunburn latte #banana split cream freeze!
Coffee drink was great..
We enjoyed what we ordered.
Atmosphere: 1
Food: 1
Service: 5
Coffee drink was great..
We enjoyed what we ordered.
Atmosphere: 1
Food: 1
Service: 5
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