Charleys Cheesesteaks and Wings
5305 Leavitt Road Shops on 58, Lorain
(833) 230-2930
Recent Reviews
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Went too this location again yesterday and they are totally awesome !!! There was no long wait for my food and it was hot. And ready and my fries were very fresh ! Will be back too this location thank you
Atmosphere: 5
Food: 5
Service: 5
Employee acted like I was bothering her. I asked questions about the $20 deal that included a sandwich, fries, and drink for $20, she said she didn’t eat at work. Seemed irritated having to speak. I pay for my food, $20, then she asks for $5 after for the drinks. When I questioned that she said “that’s the badass menu”. She couldn’t say that when I asked initially? I’ll never return!
Atmosphere: 1
Service: 1
Only here for the LEMONADE they need to bring back the big ass cups $5 for a medium be pissing me off
Atmosphere: 5
Food: 5
Service: 5
I've given them a chance to redeem. They were great when 1st open. Chicken Cali has always come with Pickle, lettuce, cheese, mayo & ranch. Now you have to ask for pickle and the last two times including tonight had to go back in for the pickle, barely any cheese, NO RANCH like come on. The ranch is the key to the sandwich. Hubby's Philly cheesesteak had no onion, no mushroom, barely any peppers and they sprinkled a little cheese on, ummm it's a CHEESESTEAK. I'm done. I'm sad as I was so excited to have a Charley's but eating out is a special treat and Charley's is no longer specisl.
Atmosphere: 2
Food: 1
Service: 2
There was no wait, bathrooms very clean, and food was hot and fresh ( meat on Philly cheese steak could use some seasoning) but other than that it was good.
Atmosphere: 4
Food: 4
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Very polite cashier very pleasant and welcoming
Atmosphere: 5
Food: 5
Service: 5
Portion sizes are way down. This used to be a good place to eat, but they started getting very stingy on portions on cheesesteaks and even fries. Cutomer service is bottom of the barrel if you need assistance. Not worth going here anymore.
Atmosphere: 3
Food: 3
Service: 3
First time here. On a Sunday around 12:30-ish. They were busy the cashier was a younger girl who went out of her way to answer questions I had and explain anything else. I ran my drinks out to my car and here comes the young lady from the kitchen with my food! She was the absolute sweetest super long black hair I wish I had caught her name. Literally it took 5 minutes or less for them to have it ready! Got home both my husband & I agreed the Phillys were fantastic! Everything was fresh as were the fries. Will go back as we only live about 4 minutes up the road!!! THANK YOU!
Atmosphere: 5
Food: 5
Service: 5
Extremely rude staff. I didn't get the food I ordered and asked for what I had ordered, the way the staff member treated me was not necessary. I stood there until she remade it because I couldn't trust her not doing something bad to my food. The food was meh- had better. The large fry tray was half full. Not worth it IMO.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Didn't get my order right, no lids for the cups and no napkins and I could hear who I think was the manager or supervisor yelling at the employee because she couldn't understand him.
Atmosphere: 1
Food: 3
Service: 3
$15 for a large cheesesteak and I look like something you would get at a gas station.
Atmosphere: 3
Food: 2
Service: 3
Went to Charley's for my first time since I left to move to Massachusetts, came to visit with my sis, ordered 2 separate meals and order taker was kinda rude in some kind of way to my sis, and when we get to the window, we got the first order and than waited like a good 15min for the second order, which was mine. And to the matter of the fries, could have more cheese onto them, was not happy with them. It seems they just pour the cheese only on top with just a little, they should have put more at least to cover more fries.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cheese Fries, Classic Wings
Food was really good as usual. Arrived at the restaurant shortly after they opened. The garbage can outside of the front door was overflowing, causing trash to be on the ground. Inside, napkins were low, straws were low and no ketchup. The bathroom was gross. No paper towels and both hand sanitizers were empty. How can that be if they just opened???
Atmosphere: 4
Food: 5
Service: 5
Slowest drive thru in 30 miles.not sure why
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Philly Cheesesteak
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