Delivery driver was rude & told my son “next time put up on the address”. Well our address isn’t UP & that’s not how you speak to a customer. Just typical Lorain trash.
Tyler Meade
⭐ 1/5 - ABSOLUTELY TERRIBLE SERVICE!!
Are you kidding me with this garbage?! First, I get bounced to some call center in India where they couldn't comprehend a simple request to make my cheesy bread WITHOUT the cheese stuffing. Seriously, it's actually WAY better without all that unnecessary stuffed cheese - but apparently that concept was too complex to grasp!
But wait, it gets better! After wasting 10 minutes trying to explain this basic concept, they finally transfer me to the actual store where some "manager" (and I use that term loosely) has the nerve to tell me their precious system "won't let them" make unstuffed cheesy bread. Then they just hang up on me! Wow, just wow.
You know what's hilarious? The Dominoes in Avon Lake had NO PROBLEM figuring this out. Apparently, they actually know how to do their jobs over there!
Look, I couldn't care less if your pizza is made with gold-dusted ingredients harvested by Italian monks - with customer service this pathetic, I'll happily take my business to ANY of the other TEN pizza places nearby. What a joke. Do better or go out of business, I don't care which.
AVOID AT ALL COSTS! 🤬
Atmosphere: 1
Food: 1
Service: 1
Angel Thornton
If I could give it no stars I would because I never seen anything like this .feel apart wasn’t even a slice of pizza COLD & horrible I threw it away no dinner for the kids.
Atmosphere: 1
Food: 1
Service: 1
Melissa
Kylees pizzas? Amazing. I love a Kylee pizza
Atmosphere: 5
Food: 5
Service: 5
Jose Algain
Eat here like ever week. Got good deals.
Parking: Love that you pull up to curve and they bring it to you
Wheelchair accessibility: They come to you no need to get out
Atmosphere: 4
Food: 5
Service: 4
Jessica Higgins - Realtor
Always fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Victor Vargas
NY style pizza, nothing of a kind don’t fall for it sucks
Atmosphere: 5
Food: 1
Service: 5
Tyler Richards
Never received my order an refused to fix the issue they told me they delivered to another house horrible service
Atmosphere: 1
Food: 1
Service: 1
European M8
I ASKED FOR SQUARE CUT AND THEY CUT IT TRIANGLES FIRST THEN CUT IN SQUARES SO IT WAS MESSED UP! I was mad and dissatisfied cuz there was big triangles and small and some square it was crazy
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza
Rafael Ramiro
Pretty good and super fast speed. Ordered a pizza on the app and it was done in 12 minutes!! Good price and friendly people
This place is so awful. The manager I spoke to on the phone was extremely rude for absolutely no reason it took over an hour to get our food when we are 8 minutes away. Whether or not the driver had 6 orders does not matter, we are 8 minutes away and I’ve never met someone so unprofessional in the business industry in my life. We ordered at 11pm, and it is currently 12:10 and we are yet to receive our food.
Atmosphere: 1
Food: 3
Service: 1
Eileen P
Delivery was fine. Followed our instructions. The pizza itself was awful. Like cardboard covered with salt. Won't be patronizing Domino's again.
Food: 1
Service: 4
Rachelle Wise
Always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots
luis robles
Came to get some food and it was supposed to be well done but instead I got a soggy pizza. They didn’t distribute my toppings well at all and the pizza wasn’t cut all the way. This remind me why I don’t waste my time coming here and drive to Amherst.
Atmosphere: 1
Food: 1
Service: 1
Shadaris Pineda
I received a message stating that my food was delivered. Although I gave specific directions to leave at back door, I checked front , back , and the house behind mine . There was no food ! So I call to complain and the manager which refused to give me his name is verifying my address and repeats an incorrect address twice . I was trying to explain that he was still saying the wrong address and he got annoyed and extremely rude ! He later calls back to tell me his driver delivered it to the wrong unit. He stated he would remake my order and send it out within 30minutes . I was not giving anything for the inconvenience besides very unprofessional customer service . When I finally get my food delivered the delivery driver says my bad I dropped the pizza! I will never order from this location again !
Delivery driver was rude & told my son “next time put up on the address”. Well our address isn’t UP & that’s not how you speak to a customer. Just typical Lorain trash.
⭐ 1/5 - ABSOLUTELY TERRIBLE SERVICE!!
Are you kidding me with this garbage?! First, I get bounced to some call center in India where they couldn't comprehend a simple request to make my cheesy bread WITHOUT the cheese stuffing. Seriously, it's actually WAY better without all that unnecessary stuffed cheese - but apparently that concept was too complex to grasp!
But wait, it gets better! After wasting 10 minutes trying to explain this basic concept, they finally transfer me to the actual store where some "manager" (and I use that term loosely) has the nerve to tell me their precious system "won't let them" make unstuffed cheesy bread. Then they just hang up on me! Wow, just wow.
You know what's hilarious? The Dominoes in Avon Lake had NO PROBLEM figuring this out. Apparently, they actually know how to do their jobs over there!
Look, I couldn't care less if your pizza is made with gold-dusted ingredients harvested by Italian monks - with customer service this pathetic, I'll happily take my business to ANY of the other TEN pizza places nearby. What a joke. Do better or go out of business, I don't care which.
AVOID AT ALL COSTS! 🤬
Atmosphere: 1
Food: 1
Service: 1
If I could give it no stars I would because I never seen anything like this .feel apart wasn’t even a slice of pizza COLD & horrible I threw it away no dinner for the kids.
Atmosphere: 1
Food: 1
Service: 1
Kylees pizzas? Amazing. I love a Kylee pizza
Atmosphere: 5
Food: 5
Service: 5
Eat here like ever week. Got good deals.
Parking: Love that you pull up to curve and they bring it to you
Wheelchair accessibility: They come to you no need to get out
Atmosphere: 4
Food: 5
Service: 4
Always fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
NY style pizza, nothing of a kind don’t fall for it sucks
Atmosphere: 5
Food: 1
Service: 5
Never received my order an refused to fix the issue they told me they delivered to another house horrible service
Atmosphere: 1
Food: 1
Service: 1
I ASKED FOR SQUARE CUT AND THEY CUT IT TRIANGLES FIRST THEN CUT IN SQUARES SO IT WAS MESSED UP! I was mad and dissatisfied cuz there was big triangles and small and some square it was crazy
Atmosphere: 1
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza
Pretty good and super fast speed. Ordered a pizza on the app and it was done in 12 minutes!! Good price and friendly people
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
This place is so awful. The manager I spoke to on the phone was extremely rude for absolutely no reason it took over an hour to get our food when we are 8 minutes away. Whether or not the driver had 6 orders does not matter, we are 8 minutes away and I’ve never met someone so unprofessional in the business industry in my life. We ordered at 11pm, and it is currently 12:10 and we are yet to receive our food.
Atmosphere: 1
Food: 3
Service: 1
Delivery was fine. Followed our instructions. The pizza itself was awful. Like cardboard covered with salt. Won't be patronizing Domino's again.
Food: 1
Service: 4
Always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tater Tots
Came to get some food and it was supposed to be well done but instead I got a soggy pizza. They didn’t distribute my toppings well at all and the pizza wasn’t cut all the way. This remind me why I don’t waste my time coming here and drive to Amherst.
Atmosphere: 1
Food: 1
Service: 1
I received a message stating that my food was delivered. Although I gave specific directions to leave at back door, I checked front , back , and the house behind mine . There was no food ! So I call to complain and the manager which refused to give me his name is verifying my address and repeats an incorrect address twice . I was trying to explain that he was still saying the wrong address and he got annoyed and extremely rude ! He later calls back to tell me his driver delivered it to the wrong unit. He stated he would remake my order and send it out within 30minutes . I was not giving anything for the inconvenience besides very unprofessional customer service . When I finally get my food delivered the delivery driver says my bad I dropped the pizza! I will never order from this location again !
Atmosphere: 1
Food: 1
Service: 1
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