I must say I have never seen a team working at Dunkin donuts so rude and obnoxious I had a simple order that they could not get they told me they needed to speak to a manager to fix my order but there was no manager when I walked in and they were trying to give me a lecture about my coffee and telling me how they did it but they did not know what they were doing
Atmosphere: 1
Food: 3
Service: 1
Nate
This is the WORST parking lot to enter/exit. They only have 1 entrance/exit and it is the most dangerous business entrance I’ve ever experienced. Personally seen 4 accidents because of this issue that hasn’t been fixed. Service is okay, drinks are good, and food is aweful. You can taste the plastic it’s stored in and freezer burn.
Dunkin’, fix your parking lot please!
Atmosphere: 1
Food: 2
Service: 3
Jessica
Past few times we have come here and all at different times, they are out of so many donuts very limited options. No munchkins at all. The donuts they do have are very dry.
Atmosphere: 2
Food: 1
Service: 1
Mike
Ice cream and donuts coffee
Atmosphere: 4
Food: 4
Service: 4
Celeste Strinka
I keep giving Dunkin multiple chances and no matter how many espresso shots I add and no matter what kind of coffee I order I feel like I keep paying for flavored milk. I think Dunkin’s coffee and espresso quality in general has taken a tremendous fall since 2020 since they got bought out. I’ll stick to Biggby from now on!!
They have the fix entry and exit paths the more things that get put in that area, the more discouraging it gets. I have actually gone to Vermilion Dunkin' because of the lines.
Atmosphere: 3
Food: 5
Service: 4
Soulactress 77
So the food and service are great! The setup of this location sucks. You have to enter/exit out of the same thing which is fine except for when you you move up and you have a bigger vehicle the end of it blocks them from exiting. Then, if you use the parking on the right or left you'll likely get blocked in by the line. They have tons of business, you'd think they'd be able to setup a bigger, better location or fix the current setup.
Atmosphere: 2
Food: 5
Service: 5
Robbie Paintwalker
2nd time here and last time. Customer service really needs help. These people are rude and nasty. I apologize for coming to your business to give you money and then you give me attitude because you actually have to do your job. Your generation is absolutely pathetic
Would rate this establishment 0 stars if i could just based off of the people they hire. One of there employees posted on the lorain facebook page that they would abandon a dog on the side of the road if they no longer wanted it. Based off the conversation it’s very obvious this employee has no morals. Terrible representation of the company and unfortunately i will no longer support due to her actions! Employee name is Marlene Fakadej
lexi Bartlome
I cannot understand when ordering cold foam on drinks, paying extra for it and it to be whipped cream. It’s not them being out either because I stop at this dunkin quite often.
Decent
I must say I have never seen a team working at Dunkin donuts so rude and obnoxious I had a simple order that they could not get they told me they needed to speak to a manager to fix my order but there was no manager when I walked in and they were trying to give me a lecture about my coffee and telling me how they did it but they did not know what they were doing
Atmosphere: 1
Food: 3
Service: 1
This is the WORST parking lot to enter/exit. They only have 1 entrance/exit and it is the most dangerous business entrance I’ve ever experienced. Personally seen 4 accidents because of this issue that hasn’t been fixed. Service is okay, drinks are good, and food is aweful. You can taste the plastic it’s stored in and freezer burn.
Dunkin’, fix your parking lot please!
Atmosphere: 1
Food: 2
Service: 3
Past few times we have come here and all at different times, they are out of so many donuts very limited options. No munchkins at all. The donuts they do have are very dry.
Atmosphere: 2
Food: 1
Service: 1
Ice cream and donuts coffee
Atmosphere: 4
Food: 4
Service: 4
I keep giving Dunkin multiple chances and no matter how many espresso shots I add and no matter what kind of coffee I order I feel like I keep paying for flavored milk. I think Dunkin’s coffee and espresso quality in general has taken a tremendous fall since 2020 since they got bought out. I’ll stick to Biggby from now on!!
Atmosphere: 1
Food: 1
Service: 1
typical dunkin, nice workers, always pretty quick!
Atmosphere: 2
Food: 3
Service: 4
They have the fix entry and exit paths the more things that get put in that area, the more discouraging it gets. I have actually gone to Vermilion Dunkin' because of the lines.
Atmosphere: 3
Food: 5
Service: 4
So the food and service are great! The setup of this location sucks. You have to enter/exit out of the same thing which is fine except for when you you move up and you have a bigger vehicle the end of it blocks them from exiting. Then, if you use the parking on the right or left you'll likely get blocked in by the line. They have tons of business, you'd think they'd be able to setup a bigger, better location or fix the current setup.
Atmosphere: 2
Food: 5
Service: 5
2nd time here and last time. Customer service really needs help. These people are rude and nasty. I apologize for coming to your business to give you money and then you give me attitude because you actually have to do your job. Your generation is absolutely pathetic
Restaurantji Recommends
Nice employees and delicious donuts and more
Atmosphere: 4
Food: 5
Service: 5
Not a bad wait in the drive-thru for coffee
Atmosphere: 4
Food: 4
Service: 4
Would rate this establishment 0 stars if i could just based off of the people they hire. One of there employees posted on the lorain facebook page that they would abandon a dog on the side of the road if they no longer wanted it. Based off the conversation it’s very obvious this employee has no morals. Terrible representation of the company and unfortunately i will no longer support due to her actions! Employee name is Marlene Fakadej
I cannot understand when ordering cold foam on drinks, paying extra for it and it to be whipped cream. It’s not them being out either because I stop at this dunkin quite often.
Atmosphere: 2
Food: 1
Service: 2
Avocado Toast the best, i love it?❤⚘?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Watermelon Raspberry Refresher
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