Marco's Pizza
$ • Pizza
Hours:
1957 N Ridge Rd, Lorain
(440) 277-7777
About Marco's Pizza
Customers' Favorites
Marco's Pizza Reviews
Had a very bad experience ordering for our agency, as we've done consistently since we opened. Staff and GM were extremely rude from the time the order was called in, all the way to pickup. Complaint form has been sent via tellmarcos.com
Hey, Marco's. Let's chat!
My husband loves pizza. Really loves pizza. And as the most cost effective way to feed our family when we don't want to do the cook at home thing, we get it often - typically 2 - 3 times a week. Our pizza nights are typically split between you, a competing chain, and trying various local shops.
For the most part, our problems with you have been small. Being charged for a missing topping. Forgetting our sauce cup. Small things. Easy to ignore....read full review
Terrible just all the way around. Employees RUDE AF, stay on their phones all day and night, NEVER get orders correct and food always cold.
Ratings
Menu
Hours
| Monday | 11AM - 11:30PM |
| Tuesday | 11AM - 11:30PM |
| Wednesday | 11AM - 11:30PM |
| Thursday | 11AM - 11:30PM |
| Friday | 11AM - 12:30AM |
| Saturday | 11AM - 12:30AM |
| Sunday | 11AM - 11PM |
Marco's Pizza is a welcoming place known for friendly service. On Sundays, the staff is especially enthusiastic, with one young lady praised for her professionalism and kindness. Customers appreciate the team’s focus on "prep," which helps ensure smooth service even if there are occasional late arrivals. The management team, led by Javis, is recognized for their excellent customer service. Javis went above and beyond to fix a DoorDash issue by spending hours on the phone and offering a free remake of the order, showing their strong commitment to customer satisfaction. The staff works well together in a positive environment, making the store reliable for a satisfying meal. Recent customers mention that the pizza is better than other places like Pizza Huts, and the curbside service is quick and convenient—especially helpful when someone is sick. One customer tried the Cauliflower crust pizza, which was a bit hard when fresh but tasted better after microwaving the next day. Overall, Marco's Pizza is a good choice for quality food and friendly service.