Marco's Pizza
2130 N Leavitt Rd, Lorain
(440) 282-3000
Recent Reviews
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Favorite chain. This one has been in the same place for 40+ years.
This place and MANAGER IS HORRIBLE!! My pizza took a hour and a half to arrive and when I called they told me they had 2 drivers & it would be arriving eventually! Then gave me $8 off and $29 bill. I still felt bad and tipped the driver because that is who I am!!!!
The when we went inside The pizza was ICE COLD!!!!!!!! And when I called back to tell THEM the MANAGER OR WHOEVER hung up the phone!!!! I am disgusting and disappointing!!!!!!!! I will never return!!!!! And I expect to hear back from someone ASAP!
Food is ready and hot everything that I have ordered comes on the and is still hot when it arrives
can't get a pizza delivered during the day always send it to door dash and it gets here 2 hours later cold
One of the worst Marco shops I’ve ever been, last night we ordered two square deals, one had a girls hair baked into it, not only did the whole pizza look horrible. Most of the time we go there we have to wait 30min to a hour even tho the online order said it was ready, no one greets anyone waiting at the checkout. It’s a horrible experience. I’ve also been a member for years and love Marcos but this is unacceptable and most of the time they forget things in the order.
Everybody in there performs a different job and does it any timely matter this location is the bomb
Atmosphere: 4
Food: 4
Service: 5
I ordered my own personal pizza, pepperoni, sausage, black olives, green pepper, lilac onion and zest.
Very good and made to order.
Good customer service.
Everything clean and a good atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Ordered pizza online delivery said 30 minutes, np. Got email that pizza was (within 15 mins of ordering) ready 30 ago but no email saying it was on its way. Called just to check on it, worker didn't put phone on hold/mute so I could could hear what they were saying which was it's only been 45min, he says they are waiting for it to be picked up, so my pizza has been ready for 30 minutes it was due (per website) 15 mins ago, another person gets on phone and tells me delivery time is actually closer to 1hr and website is never accurate. So why have it? Sounded like a party in the background and there was no concern about my concerns. I've had a bad experience with this location before so I normally don't order from them but I accidentally did this time. I won't make that mistake again.
Ordered a heart pizza they sent a door dash driver high AF and they ate the pizza never came. Over a tip that I had in cash smh I'm added out 20$ never again
Great staff. Ordered a pizza and a sub, and it was great. I ordered an Italian sub, and it was great, and a meat pizza and it was so delicious. The parking is easy and there was enough for what you need. The inside of the store is also spacious enough for what you need also. I would go back here again and again. I'm glad that they are in the neighborhood.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Good pizza but sometimes the crust is over cooked.
Atmosphere: 4
Food: 4
Service: 5
I ordered my pizza to the Marcos app. They said it was gonna be approximately one hour pizza took an hour and a half to get here and when I got here, it was being delivered by a DoorDash or which threw me off and three people in her car with her, she took the pizza off the passenger that was sitting with her in the car brought it to me. The pizza had looked like it had been messed with because pieces have been taken out of the assorted spots and moved around, and I noticed that there were two wings missing too. I then called to get tried to get help and resolve the situation and the manager was no help at all threaten to call the cops on me when I told him I’d bring the pizza and the wings back up there. I just want to refund and I’d never shop here again he told me he would call the cops if I came up there and try to get a refund so I called the police department. They told me I was better off going and making formal complaints through online so they couldn’t try to say I was doing anything I wasn’t. Absolutely the worest experience I’ve ever had with any pizza shop I’ve ever shopped at!!! I did look up the corporate number off-line and will be making a formal complaint through corporate too how the situation in the total lack of care for a customer from this establishment blows my mind!
Atmosphere: 1
Food: 1
Service: 1
Marcos is my go-to. I spend quite a bit of money there. I ordered 10 wings sent my parents, and I ordered 15. They are the size of mouse thighs. Never again will I order from marcos! They should be ashamed of themselves.
Please stop scorching the bottom of my pizzas your ruining them!!!!!!
Food: 1
All I can say is I love Marco's pizza!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
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