The service is always slow. The food is always either Sloppy or cold and the restaurants are always dirty
Atmosphere: 1
Food: 1
Service: 1
Jamie Dillon
It was nice warm and ready to go even quick to get our payment and getting the napkins. I was really impressed with this McDonald’s.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Tyler Yurch
If you want to wait really long for cold terrible food that isn't what you ordered this is the place for you. Definitely avoid this Mcdonalds the employees literally can't even count to 10.
Atmosphere: 1
Food: 1
Service: 1
Rachel Kustra
I just wanted some food after work. Stopped here at 10:30pm 12/23. I orderd 2 Mcdoubles add Mac sauce.l and a mcchicken I usually add Mac sauce since the burger is usually dry. Both Mcdoubles had the add Mac sauce receipt on the sandwich but both sandwiches were dry. Honestly, how hard is your job? No Mac sauce? Biggest waist of $10 I've ever spent. Super disappointed this evening.
Atmosphere: 1
Food: 1
Service: 1
Dorothy Thomas
I ordered 2 drinks that I wanted,I paid for 2 modifications for just extra crumbles of cookies on top of them,none was put on even after charging me for it.i specifically asked for the topping on top of the drink from the person on headset,I have no issue with her,she was a sweet young girl.the problem is me coming back in after getting my drinks,asking for it to be fixed,and to be met with a whole bunch of employees at a table ,I spoke to a white lady and she told me that's how the drink was going to be made.i told the lady that I asked specifically for a cookie crumbled on top.she took my drink,barely gave me any of the topping,and slammed my cup back down in front of me. This worker and this location of McDonald's or any McDonald's for that matter I will not be coming back to.the attitude stinks and so is the poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Hannah Galindo
Must be a new crew? Idk, nice young mannered kids! Me and hubby talked about how we wished we were able to rip them! Good service
Atmosphere: 5
Food: 5
Service: 5
Michelle White
Went to curbside ordered a doublecheese burger at 2:30 pm on Friday and called inside after 15 mins when I seen the car that was there before me go in to get food as they never brought it out. Who ever answered phone stated...I know I am working on it very rude, I knew they were never gonna bring it out. So I sat there for 5 or 6 mins and called back to tell them to cancel it and return my money and I left and they wouldn't answer it. I was late for work and never did refund me. This is my second incident with curbside with this store. I am done and will never return. I have my phone logs and order if anyone even cares. It does not surprise me tho, it's Lorain!
Jeffrey Perkins
Aweful food, and the worker gave me attitude like i was stealing it when i asked for ketchup
Atmosphere: 3
Food: 2
Service: 1
magdiel Rivera
A serene and tranquil environment where individuals maintain their focus on their respective tasks, complemented by soothing background music.
Atmosphere: 5
Food: 4
Service: 4
Mckrems
Place is always slow, drive through always makes your park so there window time can match corporate times. They are just garbage here
This seemed to be a newer McDonald's, at least an updated one. The restrooms were quite clean and nice to use. A very pleasant surprise for us. Other than that it seemed to be your normal McDonald's. It was also conveniently located for us, just off the highway. Easy in and out.
Atmosphere: 4
Food: 3
Service: 3
Daniel & Dorene Young
This seemed to be a newer McDonald's, at least an updated one. The restrooms were quite clean and nice to use. A very pleasant surprise for us. Other than that it seemed to be your normal McDonald's. It was also conveniently located for us, just off the highway. Easy in and out.
Atmosphere: 4
Food: 3
Service: 3
S. October
Surprisingly great service whenever I come here! Kudos to the kind employees and general manager! I would recommend this location over the Oberlin Avenue location which almost always has confused workers, rude managers, and wrong orders. Never a problem with this location. Please give the general manager at this location a raise and fire the Oberlin avenue general manager as they seem to be missing in action and/or just uncaring or intentionally incompetent. Avoid the Oberlin avenue location and go to the middle ridge road and Colorado Avenue locations as they are just much better. Again, please fire the Oberlin avenue manager as they clearly don't care about customers or workers.
Atmosphere: 5
Food: 5
Service: 5
Kurt Butler
Food is good, place is clean. Only problem is this mcdonalds will upcharge on certain items. For example a mcdouble at most mcdonalds will be 3.39. This location will charge you 4.39. This is not the only item they do this to.
Atmosphere: 3
Food: 3
Service: 3
Matthew Fowler
Over priced, go one more exit and get food off the dollar menu for up to .50 cents cheaper
Updated 10/5/2024 Extremely overpriced don't waste your money going here. 7.95 for a sausage egg and cheese biscuit
The service is always slow. The food is always either Sloppy or cold and the restaurants are always dirty
Atmosphere: 1
Food: 1
Service: 1
It was nice warm and ready to go even quick to get our payment and getting the napkins. I was really impressed with this McDonald’s.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
If you want to wait really long for cold terrible food that isn't what you ordered this is the place for you. Definitely avoid this Mcdonalds the employees literally can't even count to 10.
Atmosphere: 1
Food: 1
Service: 1
I just wanted some food after work. Stopped here at 10:30pm 12/23. I orderd 2 Mcdoubles add Mac sauce.l and a mcchicken I usually add Mac sauce since the burger is usually dry. Both Mcdoubles had the add Mac sauce receipt on the sandwich but both sandwiches were dry. Honestly, how hard is your job? No Mac sauce? Biggest waist of $10 I've ever spent. Super disappointed this evening.
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 drinks that I wanted,I paid for 2 modifications for just extra crumbles of cookies on top of them,none was put on even after charging me for it.i specifically asked for the topping on top of the drink from the person on headset,I have no issue with her,she was a sweet young girl.the problem is me coming back in after getting my drinks,asking for it to be fixed,and to be met with a whole bunch of employees at a table ,I spoke to a white lady and she told me that's how the drink was going to be made.i told the lady that I asked specifically for a cookie crumbled on top.she took my drink,barely gave me any of the topping,and slammed my cup back down in front of me.
This worker and this location of McDonald's or any McDonald's for that matter I will not be coming back to.the attitude stinks and so is the poor customer service.
Atmosphere: 1
Food: 1
Service: 1
Must be a new crew? Idk, nice young mannered kids! Me and hubby talked about how we wished we were able to rip them! Good service
Atmosphere: 5
Food: 5
Service: 5
Went to curbside ordered a doublecheese burger at 2:30 pm on Friday and called inside after 15 mins when I seen the car that was there before me go in to get food as they never brought it out. Who ever answered phone stated...I know I am working on it very rude, I knew they were never gonna bring it out. So I sat there for 5 or 6 mins and called back to tell them to cancel it and return my money and I left and they wouldn't answer it. I was late for work and never did refund me. This is my second incident with curbside with this store. I am done and will never return. I have my phone logs and order if anyone even cares. It does not surprise me tho, it's Lorain!
Aweful food, and the worker gave me attitude like i was stealing it when i asked for ketchup
Atmosphere: 3
Food: 2
Service: 1
A serene and tranquil environment where individuals maintain their focus on their respective tasks, complemented by soothing background music.
Atmosphere: 5
Food: 4
Service: 4
Place is always slow, drive through always makes your park so there window time can match corporate times. They are just garbage here
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This seemed to be a newer McDonald's, at least an updated one. The restrooms were quite clean and nice to use. A very pleasant surprise for us. Other than that it seemed to be your normal McDonald's. It was also conveniently located for us, just off the highway. Easy in and out.
Atmosphere: 4
Food: 3
Service: 3
This seemed to be a newer McDonald's, at least an updated one. The restrooms were quite clean and nice to use. A very pleasant surprise for us. Other than that it seemed to be your normal McDonald's. It was also conveniently located for us, just off the highway. Easy in and out.
Atmosphere: 4
Food: 3
Service: 3
Surprisingly great service whenever I come here! Kudos to the kind employees and general manager! I would recommend this location over the Oberlin Avenue location which almost always has confused workers, rude managers, and wrong orders. Never a problem with this location. Please give the general manager at this location a raise and fire the Oberlin avenue general manager as they seem to be missing in action and/or just uncaring or intentionally incompetent. Avoid the Oberlin avenue location and go to the middle ridge road and Colorado Avenue locations as they are just much better. Again, please fire the Oberlin avenue manager as they clearly don't care about customers or workers.
Atmosphere: 5
Food: 5
Service: 5
Food is good, place is clean. Only problem is this mcdonalds will upcharge on certain items. For example a mcdouble at most mcdonalds will be 3.39. This location will charge you 4.39. This is not the only item they do this to.
Atmosphere: 3
Food: 3
Service: 3
Over priced, go one more exit and get food off the dollar menu for up to .50 cents cheaper
Updated 10/5/2024
Extremely overpriced don't waste your money going here. 7.95 for a sausage egg and cheese biscuit
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