I bought a 10 piece nuggets to eat for my lunch the next day at work. The next day at work I go to reheat the 10 pc nuggets to find they only gave me 7, not the 10 that I bought. I called to tell them about their mistake and the person on their phone, claimed to be a manager then went on to ridicule my complaint. He could not care less. I'll never go the McDonald's on Broadway in Lorain (next to St. Rt. 2) ever again. Not that they care 1 bit. Just letting people know how lazy these McDonald's workers and managers are.
Atmosphere: 1
Food: 1
Service: 1
Tracey Fleger
Big Mac had no onions.
Atmosphere: 5
Food: 4
Service: 5
Richard Lanning
Good managers good coworkers clean environment. Sweet music. One of my favorite McDonald's of all time.
Atmosphere: 5
Food: 5
Service: 5
Letoya Bennett
I do not frequent this location often because it NEVER fails to disappoint. It is convenient on my way to work, but I will go out of my way for better quality. Drive Thru employees are great! Food absolutely horrible! EVERY time. This morning I gave it another try, hash brown was soaked in oil and practically raw. The oil soaked the package, the wrapper of the sandwich, and all of the napkins that were in the bag! The sandwich (sausage egg cheese mcgriddle) was half cooked. Even the egg! How does that happen? I only stop here for breakfast and I have NEVER been satisfied with the quality. I DO NOT recommend this location. You will see another less that 5 miles in any direction...go there!
Atmosphere: 2
Food: 1
Service: 2
Avangelina hoffmaster
Sometimes they give my friend with an accent sprite instead of fires but they're chill usually busy though
derek jackson
Was fast quick service
Atmosphere: 5
Food: 5
Service: 5
Pete Morales
Just recently renovated services like any other McDonald's it's hit or miss
Atmosphere: 5
Food: 4
Service: 5
Christopher Beatrice
this location is supposed to be 24 hours and yet every morning it refuses to take orders from 4am till 5am with a different excuse always. this morning I was asked to please hold only for her to come back several minutes later and be told they couldn't take my order. absolutely ridiculous!
Atmosphere: 2
Food: 2
Service: 1
Cody Adkins
20 minute wait for a Apple pie? 10 people working and you can’t replace the pies? Less time on the phones. Lazy
Very nice for McDonald's. Manager was helpful. Music was okay. Could get our own refills, were most others you could not.
Atmosphere: 4
Food: 4
Service: 5
Steve Sutton
Cold burger
Atmosphere: 1
Food: 2
Service: 2
Terra Smith
We accidently happened upon this McDonalds because the Amherst location closed and canceled our order. So the next closest McDonalds was this location, and I will continue to go back to this location from now on. It was amazing. Ordered curbside and everything was correct, extremely hot and served with a smile! Every time we go the employees are great! Absolutely will continue with that location every time. Great job guys.
Atmosphere: 4
Food: 5
Service: 5
John
Nobody at the counter menu behind the counter did not work manager acted dumbfounded when I asked what happened to the menu. Food was looked like it was ran through a tornado before it was put in the box. The fries weren’t cooked and way overpriced for two sandwiches and a fry was almost $15.
Atmosphere: 1
Food: 2
Service: 2
Brittany McGee
Officially mclovin it. This is father drive compared to 58 in Amherst, but the food was hot and good. So worth the drive.
I bought a 10 piece nuggets to eat for my lunch the next day at work. The next day at work I go to reheat the 10 pc nuggets to find they only gave me 7, not the 10 that I bought. I called to tell them about their mistake and the person on their phone, claimed to be a manager then went on to ridicule my complaint. He could not care less. I'll never go the McDonald's on Broadway in Lorain (next to St. Rt. 2) ever again. Not that they care 1 bit. Just letting people know how lazy these McDonald's workers and managers are.
Atmosphere: 1
Food: 1
Service: 1
Big Mac had no onions.
Atmosphere: 5
Food: 4
Service: 5
Good managers good coworkers clean environment. Sweet music. One of my favorite McDonald's of all time.
Atmosphere: 5
Food: 5
Service: 5
I do not frequent this location often because it NEVER fails to disappoint. It is convenient on my way to work, but I will go out of my way for better quality. Drive Thru employees are great! Food absolutely horrible! EVERY time. This morning I gave it another try, hash brown was soaked in oil and practically raw. The oil soaked the package, the wrapper of the sandwich, and all of the napkins that were in the bag! The sandwich (sausage egg cheese mcgriddle) was half cooked. Even the egg! How does that happen? I only stop here for breakfast and I have NEVER been satisfied with the quality. I DO NOT recommend this location. You will see another less that 5 miles in any direction...go there!
Atmosphere: 2
Food: 1
Service: 2
Sometimes they give my friend with an accent sprite instead of fires but they're chill usually busy though
Was fast quick service
Atmosphere: 5
Food: 5
Service: 5
Just recently renovated services like any other McDonald's it's hit or miss
Atmosphere: 5
Food: 4
Service: 5
this location is supposed to be 24 hours and yet every morning it refuses to take orders from 4am till 5am with a different excuse always. this morning I was asked to please hold only for her to come back several minutes later and be told they couldn't take my order. absolutely ridiculous!
Atmosphere: 2
Food: 2
Service: 1
20 minute wait for a Apple pie? 10 people working and you can’t replace the pies? Less time on the phones. Lazy
Typical of what you'd expect. It's mcdonald's.
Food: 5
Restaurantji Recommends
Very nice for McDonald's. Manager was helpful. Music was okay. Could get our own refills, were most others you could not.
Atmosphere: 4
Food: 4
Service: 5
Cold burger
Atmosphere: 1
Food: 2
Service: 2
We accidently happened upon this McDonalds because the Amherst location closed and canceled our order. So the next closest McDonalds was this location, and I will continue to go back to this location from now on. It was amazing. Ordered curbside and everything was correct, extremely hot and served with a smile! Every time we go the employees are great! Absolutely will continue with that location every time. Great job guys.
Atmosphere: 4
Food: 5
Service: 5
Nobody at the counter menu behind the counter did not work manager acted dumbfounded when I asked what happened to the menu. Food was looked like it was ran through a tornado before it was put in the box. The fries weren’t cooked and way overpriced for two sandwiches and a fry was almost $15.
Atmosphere: 1
Food: 2
Service: 2
Officially mclovin it. This is father drive compared to 58 in Amherst, but the food was hot and good. So worth the drive.
Atmosphere: 5
Food: 5
Service: 5
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