Pizza arrived without a carrier and was Luke warm. Not cooked enough.Order missing items.
Alexa
Absolutely horrible location. I used to drive a far distance to come here because they were so kind.. and recently when the assistant manager completely messed up my order and apologized saying it was because she was shorted staff and she was literally in tears, and asked if I wanted her to remake and I told her it was not a problem I didn’t have the heart to have her remake it. She then told me she would take care of my re-make order the next time I came in as I am a frequent loyal customer and today when I called for the remark a very rude gentleman told me there was nothing they could do for me because it had already been a week and they would escalate it to their Area Coach to see if he would be willing to honor the manager’s agreement.
Horrible customer service! Never coming here again!!
Atmosphere: 1
Food: 1
Service: 1
Jason Haas
The doors are locked, you cannot go inside. Is Pizza Hut is drive-thru only. If somebody gets there before their order is ready they just sit and block the drive-thru window. What should have just been a drive-in drive out turns into a half hour long ordeal of just sitting in the Drive-Thru line. If you're not going to allow customers to come into the lobby and pick up their orders you should at least have the orders that aren't ready pull forward so the orders that are ready can be picked up.
Atmosphere: 1
Food: 3
Service: 1
Ana V.
Great deals. Especially on $2 Tuesday on personal pans. I didn't give a score on atmosphere because I only use the drive thru at this location.
Food: 5
Service: 5
IT'S ME #OHBOI
They primarily do service through the drive-thru! I called in the order they said it would take about 20 minutes I arrived to 25 minutes later they told me it will be two additional minutes 10 minutes later I had to knock on the door and and one staff member was extremely rude while the other staff member grabbed my food out of the warmer and handed it to me. Had I waited in line I probably would have been there for another 20 minutes
Atmosphere: 2
Food: 4
Service: 2
Ja Quetta Davis
Great service, food is always good and fresh.
Atmosphere: 5
Food: 5
Service: 5
Nathan Harding
TS is so fire is good 5 stars
Atmosphere: 5
Food: 5
Service: 3
Danielle Clute
William is a great new gm! He was amazing, so helpful and nice! The pizza we got smells, looks and tastes amazing! Would definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Shannon Green
We had a wonderful experience with two of your employees Ashley and Angela at the Colorado ave . Pizza hut they were so kind to us and on the phone and in person they went above and beyond to make our taco pizza darn delicious. And requested the cinnamon bun and that was absolutely delicious also. They got us we hope we get to encounter that more often and on top of it it was about closing time and they were not bothered by that at all. Thank you Ashley and Angela
Atmosphere: 5
Food: 5
Service: 5
Joe Ott
Shoved another persons order at me, wouldn’t pick up the phone for the 20 minutes it took to drive back and wouldn’t give a refund and just said “we’re busy!” when I was the only one in line.
I had such a great experience, I called Pizza Hut and William was such a nice guy he was very nice and super friendly to talk too. I recommend you guys calling this place.❤️
Atmosphere: 5
Food: 5
Service: 5
Trey
I have been coming to this Pizza Hut for years and have had nothing but excellent service. William the GM is so easy to work with and super accommodating! Highly recommend this Pizza Hut !
Atmosphere: 5
Food: 5
Service: 5
Ivelisse Ildefonso
Wow they treated us awesomely!!!! The manager William was outgoing we had a family get together and he offered us family bundles that everyone enjoyed! Thank you William my family loved everything!
Atmosphere: 5
Food: 5
Service: 5
Joseph Hill
Play in the park gently but cannot come there forever 😭
Pizza arrived without a carrier and was Luke warm. Not cooked enough.Order missing items.
Absolutely horrible location. I used to drive a far distance to come here because they were so kind.. and recently when the assistant manager completely messed up my order and apologized saying it was because she was shorted staff and she was literally in tears, and asked if I wanted her to remake and I told her it was not a problem I didn’t have the heart to have her remake it. She then told me she would take care of my re-make order the next time I came in as I am a frequent loyal customer and today when I called for the remark a very rude gentleman told me there was nothing they could do for me because it had already been a week and they would escalate it to their Area Coach to see if he would be willing to honor the manager’s agreement.
Horrible customer service! Never coming here again!!
Atmosphere: 1
Food: 1
Service: 1
The doors are locked, you cannot go inside. Is Pizza Hut is drive-thru only. If somebody gets there before their order is ready they just sit and block the drive-thru window. What should have just been a drive-in drive out turns into a half hour long ordeal of just sitting in the Drive-Thru line. If you're not going to allow customers to come into the lobby and pick up their orders you should at least have the orders that aren't ready pull forward so the orders that are ready can be picked up.
Atmosphere: 1
Food: 3
Service: 1
Great deals. Especially on $2 Tuesday on personal pans. I didn't give a score on atmosphere because I only use the drive thru at this location.
Food: 5
Service: 5
They primarily do service through the drive-thru!
I called in the order they said it would take about 20 minutes I arrived to 25 minutes later they told me it will be two additional minutes 10 minutes later I had to knock on the door and and one staff member was extremely rude while the other staff member grabbed my food out of the warmer and handed it to me. Had I waited in line I probably would have been there for another 20 minutes
Atmosphere: 2
Food: 4
Service: 2
Great service, food is always good and fresh.
Atmosphere: 5
Food: 5
Service: 5
TS is so fire is good 5 stars
Atmosphere: 5
Food: 5
Service: 3
William is a great new gm! He was amazing, so helpful and nice! The pizza we got smells, looks and tastes amazing! Would definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
We had a wonderful experience with two of your employees Ashley and Angela at the Colorado ave . Pizza hut they were so kind to us and on the phone and in person they went above and beyond to make our taco pizza darn delicious. And requested the cinnamon bun and that was absolutely delicious also. They got us we hope we get to encounter that more often and on top of it it was about closing time and they were not bothered by that at all. Thank you Ashley and Angela
Atmosphere: 5
Food: 5
Service: 5
Shoved another persons order at me, wouldn’t pick up the phone for the 20 minutes it took to drive back and wouldn’t give a refund and just said “we’re busy!” when I was the only one in line.
GO TO MARCOS
EVERY TIME
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great place to order from very respectful
I had such a great experience, I called Pizza Hut and William was such a nice guy he was very nice and super friendly to talk too. I recommend you guys calling this place.❤️
Atmosphere: 5
Food: 5
Service: 5
I have been coming to this Pizza Hut for years and have had nothing but excellent service. William the GM is so easy to work with and super accommodating! Highly recommend this Pizza Hut !
Atmosphere: 5
Food: 5
Service: 5
Wow they treated us awesomely!!!! The manager William was outgoing we had a family get together and he offered us family bundles that everyone enjoyed! Thank you William my family loved everything!
Atmosphere: 5
Food: 5
Service: 5
Play in the park gently but cannot come there forever 😭
Atmosphere: 1
Food: 3
Service: 2
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