This review is solely based on the fact that this establishment has the worst customer service you could ever imagine. Avoid this location if your time is valuable to you.
Service: 1
Natalie Beatty
Probably the worst Starbucks I’ve been to. The store manager isn’t friendly at all and my order is messed up constantly.
Atmosphere: 2
Food: 3
Service: 3
Gina
They messed up my order, when I went inside they corrected it. The staff was very busy.
Atmosphere: 5
Food: 4
Service: 5
NEECH WILLIAMS
Takes 20 mins in line with 3 cars. I hate coming to this location.
Service: 1
Angela Licata
Love Starbucks, but this particular location is SO slow. Waiting 35 minutes for a mobile order seems a bit much.
Emma Webb
This location needs so much help. One person working not enough people. Waiting 30 minutes for my drink that I mobile ordered.
Atmosphere: 1
Food: 1
Service: 1
Ali Ali
I will never go back there again overpriced.For no reason, there is no reason for me to return
Atmosphere: 1
Food: 1
Service: 1
Annette Manacci
Very friendly staff and and helpful
Atmosphere: 5
Food: 5
Service: 5
Mya Custer
waited 20 minutes inside the establishment to finally receive two “hot” coffee cold. i’m very understanding with food industries an im understanding with wait time . very disappointing with the crew working , didn’t ask for a name for the orders , the barista knew she messed up when she said “ oh shit” and grabbed my order from the drive thru AFTER waiting 20 minutes for two standard coffees all while a worker off the clocks runs back and forth from behind the counter and get her order before paying customers.
Atmosphere: 1
Food: 1
Service: 1
Stock762
Ordered drink and breakfast sandwich inside waiting 45min an asked for a refund an was handed a 4$ card but I already paid for a 5$ sandwich plus I dont want to go back would rather had my money back or the sandwich so I could eat. Like some other reviews say, staff up or at least treat the inside customer as good as the drive thru. Also had issues here before.
I generally don't leave negative reviews, but after my third consistent time spending longer than should ever be necessary in a drive thru i feel the need. I have had a few waits here and generally I don't complain because I'm not in a rush, but I came today to order at 6:15 pm prior to my 7 pm shift. It is currently 6:42 and I still have another car in front of me for two simple drinks. Now I'm worried I'm going to be late for my shift, which I should have had more than enough time to get to but instead have spent an absurd amount of time. It took several minutes for anyone to greet me at the drive thru screen as well. I'm not sure if the issue is staffing. As of right now, I can see at least 3 people inside. I don't want to be mean but this needs attention for people who cannot afford to spend 30 minutes waiting.
Food: 5
Service: 2
Lance Lubelski
Surly staff. Nice location and ambiance
Atmosphere: 5
Food: 5
Service: 1
Renee Lemke
We sat at drive thru for 45 minutes to get order. Couldn't get out of line because cars in front and behind you.
Service: 1
Vance McCall
Too many workers to be that slow serving customers. One worker didn't even know what an extra shot of expresso was
Atmosphere: 3
Food: 1
Service: 1
Ram Jr
I purchased a hot drink yesterday, no cup sleeve. Service was just ok, waited too long for one coffee. I went in next day and so that I would not agrémiate my hand by holding the hot cup without the sleeve , I asked. They are out again. Cant Mngt order the necessary items for the store? Guess not. Service today, slow again. Dunkin Donuts coffee it is
This review is solely based on the fact that this establishment has the worst customer service you could ever imagine. Avoid this location if your time is valuable to you.
Service: 1
Probably the worst Starbucks I’ve been to. The store manager isn’t friendly at all and my order is messed up constantly.
Atmosphere: 2
Food: 3
Service: 3
They messed up my order, when I went inside they corrected it. The staff was very busy.
Atmosphere: 5
Food: 4
Service: 5
Takes 20 mins in line with 3 cars. I hate coming to this location.
Service: 1
Love Starbucks, but this particular location is SO slow. Waiting 35 minutes for a mobile order seems a bit much.
This location needs so much help. One person working not enough people. Waiting 30 minutes for my drink that I mobile ordered.
Atmosphere: 1
Food: 1
Service: 1
I will never go back there again overpriced.For no reason, there is no reason for me to return
Atmosphere: 1
Food: 1
Service: 1
Very friendly staff and and helpful
Atmosphere: 5
Food: 5
Service: 5
waited 20 minutes inside the establishment to finally receive two “hot” coffee cold. i’m very understanding with food industries an im understanding with wait time . very disappointing with the crew working , didn’t ask for a name for the orders , the barista knew she messed up when she said “ oh shit” and grabbed my order from the drive thru AFTER waiting 20 minutes for two standard coffees all while a worker off the clocks runs back and forth from behind the counter and get her order before paying customers.
Atmosphere: 1
Food: 1
Service: 1
Ordered drink and breakfast sandwich inside waiting 45min an asked for a refund an was handed a 4$ card but I already paid for a 5$ sandwich plus I dont want to go back would rather had my money back or the sandwich so I could eat. Like some other reviews say, staff up or at least treat the inside customer as good as the drive thru. Also had issues here before.
Restaurantji Recommends
I generally don't leave negative reviews, but after my third consistent time spending longer than should ever be necessary in a drive thru i feel the need. I have had a few waits here and generally I don't complain because I'm not in a rush, but I came today to order at 6:15 pm prior to my 7 pm shift. It is currently 6:42 and I still have another car in front of me for two simple drinks. Now I'm worried I'm going to be late for my shift, which I should have had more than enough time to get to but instead have spent an absurd amount of time. It took several minutes for anyone to greet me at the drive thru screen as well. I'm not sure if the issue is staffing. As of right now, I can see at least 3 people inside. I don't want to be mean but this needs attention for people who cannot afford to spend 30 minutes waiting.
Food: 5
Service: 2
Surly staff. Nice location and ambiance
Atmosphere: 5
Food: 5
Service: 1
We sat at drive thru for 45 minutes to get order. Couldn't get out of line because cars in front and behind you.
Service: 1
Too many workers to be that slow serving customers. One worker didn't even know what an extra shot of expresso was
Atmosphere: 3
Food: 1
Service: 1
I purchased a hot drink yesterday, no cup sleeve. Service was just ok, waited too long for one coffee. I went in next day and so that I would not agrémiate my hand by holding the hot cup without the sleeve , I asked. They are out again. Cant Mngt order the necessary items for the store? Guess not. Service today, slow again. Dunkin Donuts coffee it is
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