Excellent meal. Our server Sayed was friendly, engaged and a pleasure to have as our server.
Laura
My husband and I dined on a Saturday night for the 1st time in over a year due to past very slow service. Although the food was good and our server was doing the best she could, the food still took forever to come out. We watched the guests around us also wait over 45 minutes for their meals. Until the kitchen staff can get it together to speed up their process (or hire more staff) Brio risks losing clientele such as us.
Howard
We always enjoy Brio. The 1st thing we noticed was that all the prices were higher. My pork chops were $36.99 & again were over cooked to my taste. The steak salad my partner had was $27.99 & the steak was done perfect. Other items: Long pour white wine $17.99 & Tomato Caprese salad $15.99. At the higher prices, we can't go as often.
Melissa
I don't think the prices were a good value for the quality. The food also took an exorbitant amount of time to come out of the kitchen. We were there for over 2 hours from start to finish. I also think they need a better system for stations, they had our waiter have tables in every part of the restaurant so it was hard for him to be effective.
Susie
We usually have good experiences at Brio, but this was potentially the worst service we've ever had. The server didn't seem like he knew where he was half the time, items were late or came after we already ate it, one of the dishes was entirely wrong, and he asked us if he could borrow our pen for us to sign the bill.
Sahar
Service was inattentive for us being one of the only tables in the place (two tables including us, more than an hour before close on a Saturday). It took her ten minutes to drop off and come back for the check, even though they had turned the lights on. We asked for more bread, when she came back to the table with our entrees we reminded her and she was pretty snippy about “yah I'm getting it” but then came back to tell us they shut the bread oven down. The wedge salad and the tiramisu were really good though, and pasta portions were large.
Gary Johnson
I rated this restaurant so low because my wife and I went in on a Friday at around 2 o’clock and were basically ignored by the female bartender there. We were willing to try it, but nobody would serve us. I wanted to talk to the manager, but they were not around. How will this restaurant survive to be honest?
Angela Newman
We never got half our food. The bartender was NEVER at the bar. The food was not great. The service was disgraceful. Very poor management. I will NEVER BE BACK. EVER.
jane dillon
We had a Brio in Westlake that closed. When I visited this one, I was reminded of how much I missed the Brio near us. The food and service was excellent.
Dominique the server was very nice and professional enjoyed the atmosphere and food was delicious 😋
Tarisa Bevel
Domo was amazing!! Her drinks were great. Exceptional service at the bar. Will be back for sure!
Liv Purpura
My fav! I love the calamari, mocktail options, chicken piccata and lobster bisque!
Ed
It has been a long time since visiting Brio, and after this visit it may be even longer. When we were at the restaurant, it was after the normal lunch time and it was very quiet. However, it seemed that the staff had not been able to clean up the restaurant very well, with debris on the floor and many tables not cleared. During our meal we experienced long gaps in server availability. Coffee refills almost impossible to get in a timely manner. The first cup of coffee we received was spilled onto the saucer and napkin. When items were requested, the server was most polite and friendly, but was not proactive. We had to clear our own table between courses and stack dishes in order for the server to realize they needed to be removed. The food was in fact very good, but for the menu prices, the service and cleanliness should be a priority (including bathroom, where a cleaning towel was left in one of the sinks).
Excellent meal. Our server Sayed was friendly, engaged and a pleasure to have as our server.
My husband and I dined on a Saturday night for the 1st time in over a year due to past very slow service. Although the food was good and our server was doing the best she could, the food still took forever to come out. We watched the guests around us also wait over 45 minutes for their meals. Until the kitchen staff can get it together to speed up their process (or hire more staff) Brio risks losing clientele such as us.
We always enjoy Brio. The 1st thing we noticed was that all the prices were higher. My pork chops were $36.99 & again were over cooked to my taste. The steak salad my partner had was $27.99 & the steak was done perfect. Other items: Long pour white wine $17.99 & Tomato Caprese salad $15.99. At the higher prices, we can't go as often.
I don't think the prices were a good value for the quality. The food also took an exorbitant amount of time to come out of the kitchen. We were there for over 2 hours from start to finish. I also think they need a better system for stations, they had our waiter have tables in every part of the restaurant so it was hard for him to be effective.
We usually have good experiences at Brio, but this was potentially the worst service we've ever had. The server didn't seem like he knew where he was half the time, items were late or came after we already ate it, one of the dishes was entirely wrong, and he asked us if he could borrow our pen for us to sign the bill.
Service was inattentive for us being one of the only tables in the place (two tables including us, more than an hour before close on a Saturday). It took her ten minutes to drop off and come back for the check, even though they had turned the lights on. We asked for more bread, when she came back to the table with our entrees we reminded her and she was pretty snippy about “yah I'm getting it” but then came back to tell us they shut the bread oven down. The wedge salad and the tiramisu were really good though, and pasta portions were large.
I rated this restaurant so low because my wife and I went in on a Friday at around 2 o’clock and were basically ignored by the female bartender there. We were willing to try it, but nobody would serve us. I wanted to talk to the manager, but they were not around. How will this restaurant survive to be honest?
We never got half our food. The bartender was NEVER at the bar. The food was not great. The service was disgraceful. Very poor management. I will NEVER BE BACK. EVER.
We had a Brio in Westlake that closed. When I visited this one, I was reminded of how much I missed the Brio near us. The food and service was excellent.
I will return Dominique was great
Restaurantji Recommends
Great job Domo!!!!
Dominique the server was very nice and professional enjoyed the atmosphere and food was delicious 😋
Domo was amazing!! Her drinks were great. Exceptional service at the bar. Will be back for sure!
My fav! I love the calamari, mocktail options, chicken piccata and lobster bisque!
It has been a long time since visiting Brio, and after this visit it may be even longer. When we were at the restaurant, it was after the normal lunch time and it was very quiet. However, it seemed that the staff had not been able to clean up the restaurant very well, with debris on the floor and many tables not cleared. During our meal we experienced long gaps in server availability. Coffee refills almost impossible to get in a timely manner. The first cup of coffee we received was spilled onto the saucer and napkin. When items were requested, the server was most polite and friendly, but was not proactive. We had to clear our own table between courses and stack dishes in order for the server to realize they needed to be removed. The food was in fact very good, but for the menu prices, the service and cleanliness should be a priority (including bathroom, where a cleaning towel was left in one of the sinks).
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