Jimmy John's
                                463 E Aurora Rd #500, Macedonia
                                 (330) 467-0555
                            
Recent Reviews
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Avoid this spot! Worst Jimmy John's experience, with $30 wasted! Got two cold chicken bacon ranch sandwiches missing half the ingredients. Asked for a jumbo and a regular chicken bacon ranch, with the jumbo no tomatoes. (This is a special toasted sandwich on their menu.) All three regular size sandwiches were cold, untoasted, missing lettuce and onions, and none had tomatoes. It took the one guy and woman who barely did anything a while to make too, which I assumed was because they were toasting them. Apparently not. Got these for a road trip meal and snack while driving. So disappointing. May never go back, except maybe if I recognize a different crew working.
Service: 1
My husband and I tried to go in at 8:24pm and could not order 2 sandwiches to go and we were told because they were closing. The hours are till 9pm. If you're not going to serve a half hour before you close, then you should lock the door.
Atmosphere: 1
Service: 1
Showed up at 832 pm to ATTEMPT to get a sandwich. The store closes at 9pm. The doors were locked and the worker was inside looking at me and said we are closed. Awful service at not living up to the stated hours. Crazy part is the worker didn't care they closed early.
Service: 1
Had a free potato salad with my rewards and the one in the refrigerator up front was three days past its consume by date. Cashier said she will get me a new one than I watched her just print off a new label, peel off the old one and replace it with the new one.
Atmosphere: 1
Food: 1
Service: 1
I was served quickly by a polite employee despite there being a long line. The staff made my custom wrap and I was out the door quickly. Enjoying lunch at home, the wrap and side salads were delicious.
I'll be a repeat customer.
Food: 5
Service: 5
Maybe I was just hungry but this was the best sandwich I’ve ever had from Jimmy John’s. Seriously so good… not sure how there’s so many negative reviews!
Atmosphere: 4
Food: 5
Service: 5
We went to purchase a dinner at 6:50 and the door was locked with the clerk inside working so I knocked and she looked up at me then continued about her business ignoring me. We left and went to Cosmo subs.
Service: 1
Just went there and they were out of a bunch of ingredients and got my order wrong. We were the only customers there so it's not really excusable. They did not offer to remake the order or seemed apologetic.
By far the worst Jimmy John’s establishment. I’ve ordered from them multiple times and they continue to take the order, take payment, but not deliver. When I call, they either don’t answer or state they never received my order. Other Jimmy John’s franchises are very good. I’m not sure why this one is so bad. Also the customer service is horrendous.
Atmosphere: 1
Food: 1
Service: 1
Had really bad experience with this store ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was ready on time and staff was nice. Prices keep going up on their sandwiches.
Atmosphere: 5
Food: 5
Service: 5
I wish I could leave a star or 2. I went to get some dinner at 8:30pm and the doors are locked and the doors and the 2 women inside said they're closed. It's a Saturday night for God's sake.
Service: 1
If you want food delivered to your work or house. Before 4-5pm don’t order jimmy johns here. Don’t offer delivery if you can’t do it
Atmosphere: 1
Food: 1
Service: 1
They musy put something in their sandwiches, because I am ADDICTED!
Atmosphere: 5
Food: 5
Service: 5
I see a lot of negative reviews here but not sure why. I ordered, got my sandwiches pretty quickly and they were great. Love the Vito!
Atmosphere: 5
Food: 5
Service: 5
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