Stopped in for a cup of decaf, there were two people being served. I waited and another person entered and was waited on. The person asked if I had be helped and I nodded no. The employee took my order. I waited 5 minutes assuming that the coffee was brewing, then the employee said sorry I missed your decaf, began adding from a carafe directly in the counter. He said I may have to brew more and an older woman employee said no brewing after 12, it was 12:10 and my order had already been taken. Poor management on this day.
Food: 4
Service: 1
Steve Kusner
Fabulous zaddy
Atmosphere: 5
Food: 5
Service: 5
J Turner
This is my wife's gonto for amazing coffee and chocolates. The place has to be good, my wife spends most of my paycheck there. Just kidding, but she does share with me and it is on point every time!
Atmosphere: 5
Food: 5
Service: 5
Billy 4Strings
Friendly service and the coffee needs no description. It’s the best anywhere.
Atmosphere: 5
Food: 5
Service: 5
roger Mick
The owner is pretty awesome and her employees are pretty awesome too.They take good care of you.And to be quite honest with you, while you're getting a coffee, they joke.And listen to you extremely nice.A very calming place to be about one of the best atmospheres around.Heck, I drive twenty miles out of my way.Just to go get coffee there
Atmosphere: 5
Food: 5
Service: 5
Dona Rozelle
Having a few more unsweetened food items would be awesome. Great customer service!!
Atmosphere: 5
Food: 4
Service: 5
Courtney Stevens
To the cashier who exhibited a gargantuan amount of patience with me, thank you!!!! Even when I dropped an entire coffee in my car and tried pulling off in shame and just trying to escape embarrassment, you were extremely kind and made it all work out. Thank you so much! Your kindness is a breath of fresh air!! And our coffees, were great!!!
Atmosphere: 5
Food: 5
Service: 5
Allison Barkalow
Slowest coffee spot ever. They took 20 mins with just 3 cars in front of me and then after i spoke to someone about my order through the speaker the person at the window asked if i had some take my order already and i said yes i spoke to a male. They didn't take it and had to ask for my whole order again. Coffee is good but if you're in a rush don't come here
Atmosphere: 4
Food: 5
Service: 1
Kristen Henderson
We stopped in on Father’s Day and it was very busy, and there were only two workers but they were rocking out drinks! They were clearly working very hard and making everything a fast as the machines would work!
Atmosphere: 5
Food: 5
Service: 5
Lori B
Winan's serves up hot coffee and even hotter negligence. I left the shop not just burned by their latte, but by their customer service, too. A faulty lid led to scalding coffee all over my leg and ruined a white shirt — no apology, no real accountability. The manager, Isaac, flat-out denied it happened, then reluctantly offered two free drinks as if that erases physical pain and property damage. Apparently, Winan’s policy protects their profits more than their patrons. If you value safety, integrity, and basic decency, this is not the coffee shop for you. I expected a comforting cup of coffee — instead, I got burned in every way. Do yourself a favor and drive past this place.
UPDATE: I got a response telling.me a video of the sale was reviewed and didn't show how I described. Well, the response said I was helped by a male and I wasn't, so take their response with a healthy dose of salt. I stand by my comments. I love coffeehouses and cappuccinos, but this place needs some staff training. Rude, condescending, and patronizing. The cappuccino I received was ridiculously teeny, cold, overpriced, and bitter. I was lectured by 2 rude employees about how I don't understand what a cappuccino is and told I was wrong, so basically my reaction made me a Karen. I heard them making fun of me as I walked back to my table and don't get me started on their eye rolls. The saving grace was the tasty lemon muffin and cute decor, but I won't go back. Someone really needs to show a customer the thimble-size cups they use to make their version of a cappuccino and maybe the owner needs to visit some other businesses to see how the rest of the world makes a cappuccino, because they don't know. Do not recommend.
Atmosphere: 3
Food: 3
Service: 1
John Drake
Friendly, smiling people! Delicious coffee and exceptional chocolates!
Atmosphere: 5
Food: 5
Service: 5
Emily Watson
Very friendly atmosphere Delicious coffee and muffins
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Blueberry Muffin
David Burke
Best Coffee in the Tri State, come here every morning!
Stopped in for a cup of decaf, there were two people being served. I waited and another person entered and was waited on. The person asked if I had be helped and I nodded no. The employee took my order. I waited 5 minutes assuming that the coffee was brewing, then the employee said sorry I missed your decaf, began adding from a carafe directly in the counter. He said I may have to brew more and an older woman employee said no brewing after 12, it was 12:10 and my order had already been taken. Poor management on this day.
Food: 4
Service: 1
Fabulous zaddy
Atmosphere: 5
Food: 5
Service: 5
This is my wife's gonto for amazing coffee and chocolates. The place has to be good, my wife spends most of my paycheck there. Just kidding, but she does share with me and it is on point every time!
Atmosphere: 5
Food: 5
Service: 5
Friendly service and the coffee needs no description. It’s the best anywhere.
Atmosphere: 5
Food: 5
Service: 5
The owner is pretty awesome and her employees are pretty awesome too.They take good care of you.And to be quite honest with you, while you're getting a coffee, they joke.And listen to you extremely nice.A very calming place to be about one of the best atmospheres around.Heck, I drive twenty miles out of my way.Just to go get coffee there
Atmosphere: 5
Food: 5
Service: 5
Having a few more unsweetened food items would be awesome. Great customer service!!
Atmosphere: 5
Food: 4
Service: 5
To the cashier who exhibited a gargantuan amount of patience with me, thank you!!!! Even when I dropped an entire coffee in my car and tried pulling off in shame and just trying to escape embarrassment, you were extremely kind and made it all work out. Thank you so much! Your kindness is a breath of fresh air!! And our coffees, were great!!!
Atmosphere: 5
Food: 5
Service: 5
Slowest coffee spot ever. They took 20 mins with just 3 cars in front of me and then after i spoke to someone about my order through the speaker the person at the window asked if i had some take my order already and i said yes i spoke to a male. They didn't take it and had to ask for my whole order again. Coffee is good but if you're in a rush don't come here
Atmosphere: 4
Food: 5
Service: 1
We stopped in on Father’s Day and it was very busy, and there were only two workers but they were rocking out drinks! They were clearly working very hard and making everything a fast as the machines would work!
Atmosphere: 5
Food: 5
Service: 5
Winan's serves up hot coffee and even hotter negligence. I left the shop not just burned by their latte, but by their customer service, too. A faulty lid led to scalding coffee all over my leg and ruined a white shirt — no apology, no real accountability. The manager, Isaac, flat-out denied it happened, then reluctantly offered two free drinks as if that erases physical pain and property damage. Apparently, Winan’s policy protects their profits more than their patrons. If you value safety, integrity, and basic decency, this is not the coffee shop for you. I expected a comforting cup of coffee — instead, I got burned in every way. Do yourself a favor and drive past this place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Never disappointed here.
Atmosphere: 5
Food: 5
Service: 5
UPDATE: I got a response telling.me a video of the sale was reviewed and didn't show how I described. Well, the response said I was helped by a male and I wasn't, so take their response with a healthy dose of salt. I stand by my comments.
I love coffeehouses and cappuccinos, but this place needs some staff training. Rude, condescending, and patronizing. The cappuccino I received was ridiculously teeny, cold, overpriced, and bitter. I was lectured by 2 rude employees about how I don't understand what a cappuccino is and told I was wrong, so basically my reaction made me a Karen. I heard them making fun of me as I walked back to my table and don't get me started on their eye rolls. The saving grace was the tasty lemon muffin and cute decor, but I won't go back. Someone really needs to show a customer the thimble-size cups they use to make their version of a cappuccino and maybe the owner needs to visit some other businesses to see how the rest of the world makes a cappuccino, because they don't know. Do not recommend.
Atmosphere: 3
Food: 3
Service: 1
Friendly, smiling people! Delicious coffee and exceptional chocolates!
Atmosphere: 5
Food: 5
Service: 5
Very friendly atmosphere
Delicious coffee and muffins
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Blueberry Muffin
Best Coffee in the Tri State, come here every morning!
Atmosphere: 5
Food: 5
Service: 5
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