This crew absolutely came through for us with a sizable order in the dead of night. Cooked perfectly and no errors. In fact I've never had a mistake out of this location.
Atmosphere: 5
Food: 5
Service: 5
Ron Latronica
Friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust
Marcus Pinkston
Order pizza last night asked to be cut in squares that's didn't happen. The pizza was so bad I tried to eat 2 slices and had to throw it away it was so bad. Never again will I order from Pizza Hut.
Atmosphere: 3
Food: 1
Service: 3
Roger Artripe
To many people behind counter talking more than doing their job. Food and coffee was cold. This is the worst Wendy's I have ever visited.
Atmosphere: 1
Food: 1
Service: 1
Larry M McLaughlin
I'll give the person, who was prepping several pizzas props, but when you're in view of the front counter, you need to turn your head from time to time to make sure you're not missing the customer. I shouldn't have to yell, which I didn't. Manager on duty was in the restroom so that's another reason to check that counter. The store manager came in and was talking with the shift runner about how he cut a bunch of hours the day before. Good but not with the "f" bombs especially when you have a dining room customer not just in earshot, but definitely visible. My personal pizza was made with fresh dough and had what I think is a good amount of sauce, pepperoni, and cheese. Not overboard and not skimpy.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza, Personal Pan Pizza & Side, Pepperoni Lover's Pizza
Lindsey Francis
Worst establishment I’ve ever experienced. They mess up your order, act like it’s a nuisance to fix their mistake then proceed to mess the order up AGAIN. Wasted my time driving back, let the other half of my food get cold then get home to see they didn’t even put sauce on the pizza and added extra cheese to try to hide the fact they put no sauce on it. All the manager said was “well I remade it for you” but didn’t even remake it correctly???
Shykia
I ordered 12 bone-in wings and a pepperoni and sausage pizza. My pizza was overcooked, but the wings were delicious. I tried calling the store about my concern and a team member answered the phone and then put me on hold. To make a story short I never talked to the Manager, I keep calling and same team member said I got you ma’am. And Still never spoke to a manager. This place is in Mansfield, Ohio on Lexington Avenue. Just unprofessional and customer service suck. You all need to be retrained.
Pizza was delicious per my kids. However, I received the wrong salad and no dressing. Ordered the Ziesty Italian with Light Italian. I received a basic Salad with no dressing. I am sure it was an accident, since we order from Pizza Hut frequently. Would be nice to have the correct salad tho... :(
I ordered a flat melt and it was made very sloppy and taste like cardboard no seasoning and I’m from NC and I eat one almost everyday and has never tasted one this bad!!
Service is always great here! I love being able to go through the drive thru to pick up orders!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
AshBerry
Asked for pepperoni, pineapple, onion and sausage. They decided to give me no pineapple and a bunch of the firey peppers on it. Everything was mushy and all around it was a terrible experience.
Atmosphere: 1
Food: 2
Service: 1
Da Speight
I ordered a flat melt and it was made very sloppy and taste like cardboard no seasoning and I’m from NC and I eat one almost everyday and has never tasted one this bad!!
Food: 1
Aaron Berg
Ordered a custom pizza and It turned out to be razor thin With excessively thick crust no white sauce Even though that's what I ordered. And? The cheesy breadsticks we're completely mangled.And when I finally got them somewhat situated, they weren't even cut properly I understand some of these mistakes but seriously. You can't use a pizza cutter properly. I normally love pizza hut, but I'll never use this location again
Atmosphere: 1
Food: 1
Service: 1
derek jackson
35 minutes inline to pick up a pizza horrible service very rude
Best crust in town!
Atmosphere: 5
Food: 5
Service: 5
This crew absolutely came through for us with a sizable order in the dead of night. Cooked perfectly and no errors. In fact I've never had a mistake out of this location.
Atmosphere: 5
Food: 5
Service: 5
Friendly service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust
Order pizza last night asked to be cut in squares that's didn't happen. The pizza was so bad I tried to eat 2 slices and had to throw it away it was so bad. Never again will I order from Pizza Hut.
Atmosphere: 3
Food: 1
Service: 3
To many people behind counter talking more than doing their job. Food and coffee was cold. This is the worst Wendy's I have ever visited.
Atmosphere: 1
Food: 1
Service: 1
I'll give the person, who was prepping several pizzas props, but when you're in view of the front counter, you need to turn your head from time to time to make sure you're not missing the customer. I shouldn't have to yell, which I didn't. Manager on duty was in the restroom so that's another reason to check that counter. The store manager came in and was talking with the shift runner about how he cut a bunch of hours the day before. Good but not with the "f" bombs especially when you have a dining room customer not just in earshot, but definitely visible. My personal pizza was made with fresh dough and had what I think is a good amount of sauce, pepperoni, and cheese. Not overboard and not skimpy.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pepperoni Pizza, Personal Pan Pizza & Side, Pepperoni Lover's Pizza
Worst establishment I’ve ever experienced. They mess up your order, act like it’s a nuisance to fix their mistake then proceed to mess the order up AGAIN. Wasted my time driving back, let the other half of my food get cold then get home to see they didn’t even put sauce on the pizza and added extra cheese to try to hide the fact they put no sauce on it. All the manager said was “well I remade it for you” but didn’t even remake it correctly???
I ordered 12 bone-in wings and a pepperoni and sausage pizza. My pizza was overcooked, but the wings were delicious. I tried calling the store about my concern and a team member answered the phone and then put me on hold. To make a story short I never talked to the Manager, I keep calling and same team member said I got you ma’am. And Still never spoke to a manager. This place is in Mansfield, Ohio on Lexington Avenue. Just unprofessional and customer service suck. You all need to be retrained.
Food: 1
Recommended dishes: Boneless Wings, Pepperoni Pizza
Pizza was delicious per my kids. However, I received the wrong salad and no dressing. Ordered the Ziesty Italian with Light Italian. I received a basic Salad with no dressing. I am sure it was an accident, since we order from Pizza Hut frequently. Would be nice to have the correct salad tho... :(
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Pepperoni Lover's Pizza, 12 Medium Pizza, Pepperoni Pizza, Supreme Pizza
I ordered a flat melt and it was made very sloppy and taste like cardboard no seasoning and I’m from NC and I eat one almost everyday and has never tasted one this bad!!
Food: 1
Restaurantji Recommends
Service is always great here! I love being able to go through the drive thru to pick up orders!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Asked for pepperoni, pineapple, onion and sausage. They decided to give me no pineapple and a bunch of the firey peppers on it. Everything was mushy and all around it was a terrible experience.
Atmosphere: 1
Food: 2
Service: 1
I ordered a flat melt and it was made very sloppy and taste like cardboard no seasoning and I’m from NC and I eat one almost everyday and has never tasted one this bad!!
Food: 1
Ordered a custom pizza and It turned out to be razor thin With excessively thick crust no white sauce Even though that's what I ordered. And?
The cheesy breadsticks we're completely mangled.And when I finally got them somewhat situated, they weren't even cut properly I understand some of these mistakes but seriously. You can't use a pizza cutter properly. I normally love pizza hut, but I'll never use this location again
Atmosphere: 1
Food: 1
Service: 1
35 minutes inline to pick up a pizza horrible service very rude
Atmosphere: 1
Food: 1
Service: 1
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