Starbucks Coffee Company
$ • Coffee Shops
Hours:
2172 Walker Lake Rd, Ontario
(419) 747-4381
About Starbucks
Customers' Favorites
Starbucks Reviews
Pretty sad when you wait in line and are 2 cars from ordering and they come out and announce they are closing early and won't take your order. The Walker Lake Road location has become such a joke! This is why I will no longer be coming there. Sit and wait forever and then get turned away at 2:45 pm in the afternoon.
Hours
| Monday | 4:30AM - 11PM |
| Tuesday | 4:30AM - 11PM |
| Wednesday | 4:30AM - 11PM |
| Thursday | 4:30AM - 11PM |
| Friday | 4:30AM - 11PM |
| Saturday | 4:30AM - 11PM |
| Sunday | 4:30AM - 11PM |
Starbucks Coffee Company offers a consistently lively and friendly environment for customers. Many reviews highlight the positive energy of the staff, with one mentioning a particularly exceptional experience through the drive-thru, where a staff member named Jacob provided excellent service and made a great coffee. Customers appreciate the quality and taste of the beverages, especially favorites like the Pumpkin Crème Cold Brew, Pumpkin Spice Frappuccino, and Iced Chai Tea Cinnamon Dolce, which are enjoyed for their flavor and accuracy in preparation.
The staff is often praised for their kindness and efficiency, with a specific mention of a manager named Sara, who remained calm and productive during busy times, handling multiple tasks with ease and even showing personal attention by asking how to spell a customer's name. Despite the busy atmosphere, the team works well together, making the experience pleasant even during rush hours.
Some criticisms include delays in service, especially with mobile orders and drive-thru waits, and issues with the locked door when picking up inside orders. Customers also note the lack of restrooms in the store, which can be inconvenient for road trippers. Overall, the store maintains a cheerful and energetic vibe, with staff making the weight of the busy hours worthwhile.