Steak 'n Shake

115 Stander Ave, Mansfield
(419) 756-3804

Recent Reviews

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Joshua Cattrell

A little bit of a wait for take out. Totally worth the wait! My double steak burger was hot fresh and the toppings were perfect. I tried the beef tallow fries and they did not disappoint. They were hot and fresh off the fryer. Very tasty. My meal was under $10. Can't beat it. I waited probably 15 to 20 minutes but they were cooking everyone's order fresh behind the counter. I will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Bob Scruggs

An absolutely pitiful restaurant. I would give zero stars if I could. Slow service. General Manager then wanted to say that I made an incorrect online order but screenshot says differently. General Manager advised that a refund request would be submitted but never came. Corporate number was just as pitiful. DO NOT EAT HERE!.

Atmosphere: 1

Food: 1

Service: 1

Joseph Beckler

This place really sucks! I’ve waited at the ordering window for 15 minutes before anybody even answered. Personalities are a zero! They almost seem mad when you come to the window and place an order!

Atmosphere: 1

Food: 3

Service: 1

Heather Knapp

Can’t even take an order correctly. Cold food to
Boot

Matt Scruggs

It’s a true wonder how this place is still open. Incompetence from top to bottom. You order ahead and wait 20+ minutes to get your food. You get your food and it’s cold and half the order is missing. You call them and they deny that anything is missing. Save your money and eat at home or anywhere else.

Atmosphere: 1

Food: 1

Service: 1

Jeremy Leslie

Just go somewhere else. Food was below average. 40 minutes from order to food delivery — employees appear annoyed with any request. Several sodas are missing. Place is NOT clean

Atmosphere: 1

Food: 2

Service: 1

Keturah Halley

Save your money go somewhere else the food was absolutely horrible definitely going to start reading reviews before going anywhere

KC Wren

Not open at 10:15 I should have stayed on the freeway

Ursula Lehman

Absolutely terrible. They were having electricity problems but didn't tell the customers. Multiple people left without their food. They were taking orders but when we asked about our food they said they didn't know when it would be ready and couldn't give us a refund

Atmosphere: 1

Food: 1

Service: 1

Keysha Chambers

It was cool the workers where nice & helpful.

Atmosphere: 4

Food: 4

Service: 4

TheBadGuy Ulove

The Frisco Meal!

Atmosphere: 5

Food: 5

Service: 5

Randall Schlabach

Food is great I love that they do their fries in beef tallow. This place is really slow and kinda dirty.

Atmosphere: 1

Food: 5

Service: 1

Zach Eisenbraun

First of all, the milkshake was broken (not their fault, it happens) but from the time we ordered till we got our food was over a half an hour. The crazy thing was, all of our food was cold. It's like they made it then forgot about it, then realized our order was ready. My wife got a Frisco melt that didn't have any Frisco sauce on it. I've been to several steak n shakes before and this one's by far the worst. I'll take my business to Taco Bell across the street next time I'm in town.

Atmosphere: 1

Food: 1

Service: 1

Jason Cruse

Something was broken inside, so could only do drive thru. Burger and fries were cold, soda was warm and mix was off. Shake machine still broken. At this rate, change the name to McDonalds, it would be more accurate.

Atmosphere: 1

Food: 1

Service: 1

Randi Hall

Stop for lunch about 1:30. One car in the parking lot. One family eating. No one waiting. It took over 25 minutes to get my order. I ordered chicken strips & fries. They only had one drive through order during that time - 1 burger & fries. I had planned to eat in but every table was dirty. My chicken was good but the fries were under cooked & cold. This was my go to place when I lived in the area. I won't waste my time going back.

Atmosphere: 1

Food: 3

Service: 1

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