Has gone downhill. Not sure what changed. Been getting smittys for 40 years. Live out of town came home and got my favorite pizza. It was burnt, little cheese and toppings. Dough was flat. Somebody killed my Smitty’s pizza. Such a shame
Atmosphere: 3
Food: 2
Service: 4
anastasia moore
Dude answers the phone and sounds like he hates his job we waited an hour and half for our food until we called and just decided to go get it ourselves instead of waiting for delivery. tried to order food a week ago and no one answered the phone even tho your website said you was still open I like your guys food but your guys customer service got to get better
Ronald Mcknight
Worst sub I ever had Italian sub little pepperoni hardly any ham lots of lettuce. Chef salad no hot peppers lots of lettuce 4little pepperoni. Last visit there!!!!
Atmosphere: 3
Food: 1
Service: 4
Tracie Allen
Definitely serves gluten free pizza. Their ice cream machine wasn't working for the ice cream I wanted but was able to compensate for what I ordered without issue.Vegetarian options: All items are able to be made vegetarian if not already vegetarian.Dietary restrictions: This store definitely ensures they give you gluten free pizza if you need it and let's you know when they're out.Parking: Not a huge parking lot but even when I was there for a birthday party, I didn't have problems parkingKid-friendliness: I've had my son there and there's been birthday parties. Schools do toursWheelchair accessibility: A wheelchair individual would need assistance in and out of the front door, but could easily maneuver within the restaurant
I ordered delivery. The pizza was ok but in my opinion Pizza Hut still kills it.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Topping Pizza, Garden Salad
Rebecca Hughes
Placed an online order to Smitty's in Reno where I order quite often, but after today it will be a while before I choose to do so again. My order was placed at 2:46pm. At 4:16pm I called to find out about my order and was told the driver just left with it. 25 mins later I called back because we still hadn't received it, and was told the printer for the online ordering had been jammed and they just now got my order, he apologized, said he would throw in a couple ice cream cookies, and it is top priority. At 5:08pm. I called back and was told the order was done and was waiting on a driver. At 5:36pm I called because we still hadn't received it, and canceled the order. At which time, conveniently, it was getting ready to go out the door. Waited 3 hours!!
Service: 1
K9DZ
Pizza has No Taste!Rude on the phone..
Atmosphere: 2
Food: 1
Service: 2
Shelly Castin
3rd pizza in a row. That is wrong!!! Why??? Do people just not pay attention to what you order?! ( I repeated my order 2 times.!) Paid $18. Something for a small sausage, DOUBLE CHEESE, bell pepper, hot peppers and banana peppers. .Thin crispy crust ! Come on! We dont order pizza alot, for dinner, but when we do , I want it right!!!#
First time going here as I'm not from the area. I was hoping to get a great pizza as they had won an award for the best pizza. I ordered a small Buffalo chicken pizza. I will say that I am from New York, so my version of pizza does differ from most of the pizza I have had in and around WV. The staff was nice, and the person did tell me that they put bbq sauce on the pizza. I asked them not to. I thought a Buffalo chicken pizza was blue cheese, Buffalo hot sauce dipped chicken, celery (sometimes), and cheese. That's the version I have always had when ordering that pizza. I paid almost $18.00 for the pizza. I didn't look at it when I bought it. When I did get the chance to eat it, I was really shocked that there was bacon all over the top. Bacon is ok if you like that in your pizza, but I don't. I wish they would have told me their version is that different. Or maybe have a menu the customer can view on the counter. I wouldn't say not to go there and try it out for yourself because I might try it again if in the area. Just suggest you ask what's specifically on the specialty pizzas when you order.
Atmosphere: 3
Food: 3
Service: 4
Victoria Swisher
Everything about this place was great. The food, service and staff.Vegetarian options: They had multiple options to choose from on their menu, including a black bean burgerKid-friendliness: Inside their are places to sit and eat as a whole family.Parking: Right in front of the building. Atleast 10 parking spots including 2 handicap spotsWheelchair accessibility: 2 handicap parking spots right near the main entrance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Topping Pizza, Ice Cream Cookies
Logan Shrader (ShraderPops)
Best pizza in Marietta.... change my mind
Atmosphere: 5
Food: 5
Service: 5
Chad Faulkner
Great pizza and service with a smile.
Eric Malhotra
Great lunch spot, good food, good prices and very friendly staff.
Order ahead if you want in and out service.
Atmosphere: 2
Food: 3
Service: 2
Has gone downhill. Not sure what changed. Been getting smittys for 40 years. Live out of town came home and got my favorite pizza. It was burnt, little cheese and toppings. Dough was flat. Somebody killed my Smitty’s pizza. Such a shame
Atmosphere: 3
Food: 2
Service: 4
Dude answers the phone and sounds like he hates his job we waited an hour and half for our food until we called and just decided to go get it ourselves instead of waiting for delivery. tried to order food a week ago and no one answered the phone even tho your website said you was still open I like your guys food but your guys customer service got to get better
Worst sub I ever had Italian sub little pepperoni hardly any ham lots of lettuce. Chef salad no hot peppers lots of lettuce 4little pepperoni. Last visit there!!!!
Atmosphere: 3
Food: 1
Service: 4
Definitely serves gluten free pizza. Their ice cream machine wasn't working for the ice cream I wanted but was able to compensate for what I ordered without issue.Vegetarian options: All items are able to be made vegetarian if not already vegetarian.Dietary restrictions: This store definitely ensures they give you gluten free pizza if you need it and let's you know when they're out.Parking: Not a huge parking lot but even when I was there for a birthday party, I didn't have problems parkingKid-friendliness: I've had my son there and there's been birthday parties. Schools do toursWheelchair accessibility: A wheelchair individual would need assistance in and out of the front door, but could easily maneuver within the restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Topping Pizza, Ice Cream Cookies, blt Pizza, Chocolate Chip Ice Cream Sandwich
pasta with meatballs it's really hit me
Food: 5
Service: 5
I ordered delivery. The pizza was ok but in my opinion Pizza Hut still kills it.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Topping Pizza, Garden Salad
Placed an online order to Smitty's in Reno where I order quite often, but after today it will be a while before I choose to do so again. My order was placed at 2:46pm. At 4:16pm I called to find out about my order and was told the driver just left with it. 25 mins later I called back because we still hadn't received it, and was told the printer for the online ordering had been jammed and they just now got my order, he apologized, said he would throw in a couple ice cream cookies, and it is top priority. At 5:08pm. I called back and was told the order was done and was waiting on a driver. At 5:36pm I called because we still hadn't received it, and canceled the order. At which time, conveniently, it was getting ready to go out the door. Waited 3 hours!!
Service: 1
Pizza has No Taste!Rude on the phone..
Atmosphere: 2
Food: 1
Service: 2
3rd pizza in a row. That is wrong!!! Why??? Do people just not pay attention to what you order?! ( I repeated my order 2 times.!) Paid $18. Something for a small sausage, DOUBLE CHEESE, bell pepper, hot peppers and banana peppers. .Thin crispy crust ! Come on! We dont order pizza alot, for dinner, but when we do , I want it right!!!#
Food: 2
Restaurantji Recommends
First time going here as I'm not from the area. I was hoping to get a great pizza as they had won an award for the best pizza. I ordered a small Buffalo chicken pizza. I will say that I am from New York, so my version of pizza does differ from most of the pizza I have had in and around WV. The staff was nice, and the person did tell me that they put bbq sauce on the pizza. I asked them not to. I thought a Buffalo chicken pizza was blue cheese, Buffalo hot sauce dipped chicken, celery (sometimes), and cheese. That's the version I have always had when ordering that pizza. I paid almost $18.00 for the pizza. I didn't look at it when I bought it. When I did get the chance to eat it, I was really shocked that there was bacon all over the top. Bacon is ok if you like that in your pizza, but I don't. I wish they would have told me their version is that different. Or maybe have a menu the customer can view on the counter. I wouldn't say not to go there and try it out for yourself because I might try it again if in the area. Just suggest you ask what's specifically on the specialty pizzas when you order.
Atmosphere: 3
Food: 3
Service: 4
Everything about this place was great. The food, service and staff.Vegetarian options: They had multiple options to choose from on their menu, including a black bean burgerKid-friendliness: Inside their are places to sit and eat as a whole family.Parking: Right in front of the building. Atleast 10 parking spots including 2 handicap spotsWheelchair accessibility: 2 handicap parking spots right near the main entrance
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Topping Pizza, Ice Cream Cookies
Best pizza in Marietta.... change my mind
Atmosphere: 5
Food: 5
Service: 5
Great pizza and service with a smile.
Great lunch spot, good food, good prices and very friendly staff.
Atmosphere: 4
Food: 5
Service: 5