The set-up of this Panera is not at all welcoming, catering only to people who want a fast in/out, avoid-contact-with-humans experience. You’re expected to know what to do - no signage. You have to walk up to a screen - not a person - to place your order. If you have questions, you’re on your own. After placing your order, you’re supposed to go to the pick up window on the other side of the restaurant - again, no signage. Questions? Fuggetaboutit. We live five minutes away and drive to a different Panera 20 minutes away because it’s not for us.
Atmosphere: 3
Food: 4
Service: 1
Stephen Turner
I went in and looked around and I'll have to wait for a buy 1 get 1 deal.
Atmosphere: 3
Food: 3
Service: 3
King Jr Gard
The portion size was much smaller than expected compared to what’s advertised. Taste was just okay not bad, but nothing special. Overall, it didn’t feel worth the price.
Atmosphere: 2
Food: 1
Service: 2
Liam DeLong
We bought a meal and they refuse to give water cups.
Atmosphere: 1
Food: 1
Service: 1
Chris Peters
Absolutely worst experience at a Panera in the country. Walked in and nobody was working the front counter at 8:45 in the morning. After I walked around for two or three minutes, I found somebody walking out of the restroom and told him I would like to check out. They said I would be up there in a minute. After waiting at the counter for three minutes, the same person I seen coming out of the bathroom, met me up at the counter and persisted to hurrying up through my order. As much as it cost to eat here. I would expect a little higher level of service. But who cares.
Atmosphere: 1
Food: 1
Service: 1
Rowan
Service was nice & the place was quiet but it had one of the most disgusting bathrooms ive seen
Jim Schooley
Nice to be in a busy one. Seems like they earned the business.
Atmosphere: 5
Food: 5
Service: 5
Josephine Jordan
If I could I'd give it a negative. The staff is rude, the cookies are raw, the lobby is disgusting. I had a exhausted day & all I wanted was a treat & that raw cookie was so disgusting. No way it was cooked.
Atmosphere: 1
Food: 1
Service: 1
Susan Brown
Paneras quality has gone down. I have never had a bagel sandwich and just felt it was mediocre until lately. I should’ve waited and stopped somewhere else.
Atmosphere: 4
Food: 2
Service: 4
Mike Millard
My wife and I visited two Panera locations (this location being one of them) around 7 pm on 10 Nov 2025 for Pick Two meals with soup. Both locations were out of baguettes and refused to offer any other bread, even though plenty of breads and bagels were visible behind the counter near closing that would likely be disposed of. For a brand called “Panera Bread,” this lack of common sense flexibility was disappointing enough to make us consider other restaurants and we took our business elsewhere.
The set-up of this Panera is not at all welcoming, catering only to people who want a fast in/out, avoid-contact-with-humans experience. You’re expected to know what to do - no signage. You have to walk up to a screen - not a person - to place your order. If you have questions, you’re on your own. After placing your order, you’re supposed to go to the pick up window on the other side of the restaurant - again, no signage. Questions? Fuggetaboutit. We live five minutes away and drive to a different Panera 20 minutes away because it’s not for us.
Atmosphere: 3
Food: 4
Service: 1
I went in and looked around and I'll have to wait for a buy 1 get 1 deal.
Atmosphere: 3
Food: 3
Service: 3
The portion size was much smaller than expected compared to what’s advertised. Taste was just okay not bad, but nothing special. Overall, it didn’t feel worth the price.
Atmosphere: 2
Food: 1
Service: 2
We bought a meal and they refuse to give water cups.
Atmosphere: 1
Food: 1
Service: 1
Absolutely worst experience at a Panera in the country. Walked in and nobody was working the front counter at 8:45 in the morning. After I walked around for two or three minutes, I found somebody walking out of the restroom and told him I would like to check out. They said I would be up there in a minute. After waiting at the counter for three minutes, the same person I seen coming out of the bathroom, met me up at the counter and persisted to hurrying up through my order. As much as it cost to eat here. I would expect a little higher level of service. But who cares.
Atmosphere: 1
Food: 1
Service: 1
Service was nice & the place was quiet but it had one of the most disgusting bathrooms ive seen
Nice to be in a busy one. Seems like they earned the business.
Atmosphere: 5
Food: 5
Service: 5
If I could I'd give it a negative.
The staff is rude, the cookies are raw, the lobby is disgusting. I had a exhausted day & all I wanted was a treat & that raw cookie was so disgusting. No way it was cooked.
Atmosphere: 1
Food: 1
Service: 1
Paneras quality has gone down. I have never had a bagel sandwich and just felt it was mediocre until lately. I should’ve waited and stopped somewhere else.
Atmosphere: 4
Food: 2
Service: 4
My wife and I visited two Panera locations (this location being one of them) around 7 pm on 10 Nov 2025 for Pick Two meals with soup. Both locations were out of baguettes and refused to offer any other bread, even though plenty of breads and bagels were visible behind the counter near closing that would likely be disposed of. For a brand called “Panera Bread,” this lack of common sense flexibility was disappointing enough to make us consider other restaurants and we took our business elsewhere.
Service: 1
Restaurantji Recommends
Harold is awesome!! He made our visit special. He deserves a raise :)
Atmosphere: 5
Food: 5
Service: 5
This is right next to my apartment, very nice to be able to walk to or stop by on the way out to work
We were Sunday afternoon so it wasn't busy. Restaurant was clean, staff was friendly, and food was tasty. A really good dining experience.
Atmosphere: 5
Food: 5
Service: 5
Pleasant gathering spot for many occasions. Staff is always helpful.
Love the Lattes! Their Bread used to make their sandwiches is delicious.
Great food, good service every time I’ve been there.
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