I ordered at 8:30 pm tonight, my whole order is wrong, and I’ve been trying to call since it arrived. Nobody is answering. I paid $45 for my whole order
Food: 1
Service: 1
donovan ambrosio
Stopped into the store Sunday 8/18th. Was surprised to see only one person working. While handling 4 subs on a mobile order the employee was very welcoming even though over whelmed with orders.being patient with us, She made my wife and I subs exactly the way we wanted and they tasted amazing. We really appreciate her for showing up to work even when it meant being by her self all day and making the most out of it. She shows excellent customer service and deserves to be recognized.
Atmosphere: 5
Food: 5
Service: 5
Daniel parry
Quite possibly the best subway I have ever had. We traveled from England to go to kings island and decided to stop off at a subway, there was a long line but we decided to wait.
The man behind the counter (Bobby) was so friendly and polite, and made literally the best subway sandwich I have ever eaten. He made sure to give us fresh ingredients and fresh bread, and despite being under immense pressure from working completely alone, he managed to make sure that every customer had a nice meal and felt important.
We came back the next day, mainly because of the great customer service, and it was the same again. Excellent customer service and an excellent meal. He even remembered us as his customers from the day before.
10/10, thank you Bobby!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Coca-Cola Classic, Subway Club
Ricardo Hernandez
This time at this location I had a good service and a good sub.
Atmosphere: 2
Food: 4
Service: 4
Dan Galligan
The lady was working by her self but did an amazing job.
Atmosphere: 4
Food: 4
Service: 5
Surya Teja Gajjela
Disappointing Experience with Online Promotion OrderReview:Our recent visit to Subway left us feeling quite disappointed. We availed ourselves of an online promotion offering BOGO, but unfortunately, the sandwiches we received were far from satisfactory. Despite ordering with high hopes, we found that the ingredients were scanty, resulting in an unusually slim sub. When we inquired about the discrepancy in both quality and quantity, the staff member's response was less than accommodating, suggesting that additional toppings were necessary to achieve satisfaction. As loyal customers, we expected better from Subway, especially when taking advantage of promotions. Hopefully, the management addresses these concerns promptly to maintain the brand's reputation for quality and customer satisfaction.
Ordered subs today online. There was only one guy behind the counter and he apologized that the sub wasn't ready when I arrived. Another non customer was sitting in the restaurant waiting for me to leave. I had ordered the great garlic and asked for banana peppers. Upon receiving the subs, there is no chicken, no bacon, actually no banana peppers. Just a few pickles, jalapeno peppers, tomatoes, and lettuce on a bun.
Atmosphere: 1
Food: 1
Service: 1
David Blankenship
Best service we have ever experienced at a subway!
Atmosphere: 5
Food: 5
Service: 5
Lee Minett
Extremely pleasant service and meal made exactly as requested. Highly recommended.
Wheelchair accessibility: Your typical narrow American door. There's a stepped sidewalk but the ramp up is conveniently blocked by a bollard (not Subway's fault)
Atmosphere: 4
Food: 5
Service: 5
Dawn DePriest
I happen to work across the street from this Subway that is on Kings Mill Rd and needless to say I am a regular at this location and I have never been disappointed the sandwich's are to die for but by far the best part of this store are the sandwich artists tonight I had the pleasure of meeting David & Doyle so welcoming and warm I was charmed by these 2 young men Subway hold on to them they are keepers!!
We had been to this location many times and never had any issues but tonight we went and when we asked the guy to change his gloves because my husband has a tomato allergy, he rolled his eyes and walked away from the counter. So sorry that we inconvenienced you-we will definitely not be going back
I ordered at 8:30 pm tonight, my whole order is wrong, and I’ve been trying to call since it arrived. Nobody is answering. I paid $45 for my whole order
Food: 1
Service: 1
Stopped into the store Sunday 8/18th. Was surprised to see only one person working. While handling 4 subs on a mobile order the employee was very welcoming even though over whelmed with orders.being patient with us, She made my wife and I subs exactly the way we wanted and they tasted amazing. We really appreciate her for showing up to work even when it meant being by her self all day and making the most out of it. She shows excellent customer service and deserves to be recognized.
Atmosphere: 5
Food: 5
Service: 5
Quite possibly the best subway I have ever had. We traveled from England to go to kings island and decided to stop off at a subway, there was a long line but we decided to wait.
The man behind the counter (Bobby) was so friendly and polite, and made literally the best subway sandwich I have ever eaten. He made sure to give us fresh ingredients and fresh bread, and despite being under immense pressure from working completely alone, he managed to make sure that every customer had a nice meal and felt important.
We came back the next day, mainly because of the great customer service, and it was the same again. Excellent customer service and an excellent meal. He even remembered us as his customers from the day before.
10/10, thank you Bobby!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Coca-Cola Classic, Subway Club
This time at this location I had a good service and a good sub.
Atmosphere: 2
Food: 4
Service: 4
The lady was working by her self but did an amazing job.
Atmosphere: 4
Food: 4
Service: 5
Disappointing Experience with Online Promotion OrderReview:Our recent visit to Subway left us feeling quite disappointed. We availed ourselves of an online promotion offering BOGO, but unfortunately, the sandwiches we received were far from satisfactory. Despite ordering with high hopes, we found that the ingredients were scanty, resulting in an unusually slim sub. When we inquired about the discrepancy in both quality and quantity, the staff member's response was less than accommodating, suggesting that additional toppings were necessary to achieve satisfaction. As loyal customers, we expected better from Subway, especially when taking advantage of promotions. Hopefully, the management addresses these concerns promptly to maintain the brand's reputation for quality and customer satisfaction.
Atmosphere: 1
Food: 1
Service: 1
Clean and well taken care of, Fast service also
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Clean and well taken care of, Fast service also
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Closed at 9:30
Good service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered subs today online. There was only one guy behind the counter and he apologized that the sub wasn't ready when I arrived. Another non customer was sitting in the restaurant waiting for me to leave. I had ordered the great garlic and asked for banana peppers. Upon receiving the subs, there is no chicken, no bacon, actually no banana peppers. Just a few pickles, jalapeno peppers, tomatoes, and lettuce on a bun.
Atmosphere: 1
Food: 1
Service: 1
Best service we have ever experienced at a subway!
Atmosphere: 5
Food: 5
Service: 5
Extremely pleasant service and meal made exactly as requested. Highly recommended.
Wheelchair accessibility: Your typical narrow American door. There's a stepped sidewalk but the ramp up is conveniently blocked by a bollard (not Subway's fault)
Atmosphere: 4
Food: 5
Service: 5
I happen to work across the street from this Subway that is on Kings Mill Rd and needless to say I am a regular at this location and I have never been disappointed the sandwich's are to die for but by far the best part of this store are the sandwich artists tonight I had the pleasure of meeting David & Doyle so welcoming and warm I was charmed by these 2 young men Subway hold on to them they are keepers!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Italian, Oven Roasted Turkey
We had been to this location many times and never had any issues but tonight we went and when we asked the guy to change his gloves because my husband has a tomato allergy, he rolled his eyes and walked away from the counter. So sorry that we inconvenienced you-we will definitely not be going back
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