McDonald's

Name: McDonald's
Address: 2496 Lincoln Way E, Massillon, Ohio, 44646, US
Telephone: (330) 833-1162
Price range: $
Rating: 2

$ • Fast Food, Burgers, Coffee Shops

Hours:
2496 Lincoln Way E, Massillon
(330) 833-1162

Menu Order Online

About McDonald's

McDonald's offers a mixed experience, but the staff is friendly and accommodating. The drive-thru cashier and drink server were praised for their exceptional service, brightening the customer's day. Despite occasional order mix-ups, the Playland for kids and table service add convenience to the dining experience. Even during busy times with understaffing, the employees remain professional and handle the situation gracefully. The wheelchair-accessible location also features a Play Place for children to enjoy. Recently, a manager named David was praised for his helpfulness, personally making a customer's food after some issues and going beyond expectations. Some customers mentioned that the hamburger and chicken tenders did not meet their expectations, with complaints about the size and quality, and preferring other fast-food options like Burger King. There is also concern about the steak bagel, with feedback that the steak has become smaller and less satisfying, possibly due to company greed. Overall, the staff's friendliness and efforts to assist stand out, even when orders are not perfect.