McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
2496 Lincoln Way E, Massillon
(330) 833-1162
About McDonald's
Customers' Favorites
McDonald's Reviews
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always use the app ahead of time to try to attempt the whole pulling up an wait thing. always asked to pull up and wait. not sure when there is hardly any people even ordering at night why when I order ahead I still wait for 20 min.
Never in a million years did I think I’d come home and open my food to find 3 chicken nuggets as my “ Mc Chicken “ . McDonalds you’re playing to much & management needs to get it together 😂
Sitting in drive thru over ten minutes for a crispy chicken sandwich i called the restaurant and the staff are all chatting and partying it up whoever answered the phone apologized but stiil waited another ten minutes so bologna 20 min in the drive thru i deserve free food
Ratings
Menu
Hours
| Monday | 5AM - 10PM |
| Tuesday | 5AM - 10PM |
| Wednesday | 5AM - 10PM |
| Thursday | 5AM - 10PM |
| Friday | 5AM - 10PM |
| Saturday | 5AM - 10PM |
| Sunday | 6AM - 10PM |
People in Massillon Also Viewed
McDonald's offers a mixed experience, but the staff is friendly and accommodating. The drive-thru cashier and drink server were praised for their exceptional service, brightening the customer's day. Despite occasional order mix-ups, the Playland for kids and table service add convenience to the dining experience. Even during busy times with understaffing, the employees remain professional and handle the situation gracefully. The wheelchair-accessible location also features a Play Place for children to enjoy. Recently, a manager named David was praised for his helpfulness, personally making a customer's food after some issues and going beyond expectations. Some customers mentioned that the hamburger and chicken tenders did not meet their expectations, with complaints about the size and quality, and preferring other fast-food options like Burger King. There is also concern about the steak bagel, with feedback that the steak has become smaller and less satisfying, possibly due to company greed. Overall, the staff's friendliness and efforts to assist stand out, even when orders are not perfect.