Burger King
$ • Burgers, Fast Food
Hours:
6251 Mayfield Rd, Mayfield Heights
(440) 461-4545
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Just left this burger-king today and the employees as well as the manager is up there stealing money. Went the drive thru and got overcharged for a different transaction amount then the original total, only for the employee to play like they ran outta receipt paper. Requested a receipt and got a receipt with a different time date this place needs to be shutdown and reported.
The absolute WORST Burger King
location in the Cleveland area.
Staff (including managers) are lazy, slow and rude.
Visited store today (8/4/2022, ca. 4:00 PM) for the “12.99 (coupon) Family Bundle” promotion and was charged $14.03, despite I said clearly “To go!” I brought this to the attention to the (some “savant” hot-shot) BK General Manager on the premises. He said, “There are taxes on takeout foods now…we are owned by some new corporations…I only can refund you about .45 (as I coughed B#LLSHIT).” Pah-lease! Any competent food provider “General Manager” would...read full review
Ratings
Menu
Hours
| Monday | 6AM - 12AM |
| Tuesday | 6AM - 12AM |
| Wednesday | 6AM - 12AM |
| Thursday | 6AM - 12AM |
| Friday | 6AM - 1AM |
| Saturday | 6AM - 1AM |
| Sunday | 6AM - 12AM |
People in Mayfield Heights Also Viewed
Burger King in Mayfield Heights offers a mixed experience for customers. The restaurant is always clean, and the staff is friendly. There has been a noticeable improvement in service, with some employees being professional and courteous. Recently, one employee received praise for her pleasant demeanor while taking orders. However, some customers have reported slow service in the drive-thru, with waits of 20-30 minutes even for mobile orders. On occasion, employees may be seen distracted, such as one who brought a bag to a vehicle while looking at her phone.
Despite these issues, the food quality remains a bright spot. Customers have praised the freshness and presentation of items like the Whopper and fries. The cooks and service members have received commendations for their efforts. Management takes drive-thru wait times seriously, and the store is regularly stocked, although there have been instances where employees did not appear to be in proper work attire. Overall, while there are areas for improvement, many customers still find the food delicious and well-prepared, with some even suggesting menu additions like cheesy tots.