Wendy's

Name: Wendy's
Address: 1374 SOM Ctr Rd, Mayfield Heights, Ohio, 44124, US
Telephone: (440) 461-7718
Price range: $
Rating: 1.7

$ • Burgers, Fast Food

Hours:
1374 SOM Ctr Rd, Mayfield Heights
(440) 461-7718

Menu Order Online

About Wendy's

Wendy's is a fast-food restaurant that offers a variety of meals. While some customers have had issues with the quality of their meals, such as a lack of juiciness in their sandwiches, others have enjoyed their food and praised the quick service. The staff at Wendy's have been described as friendly and welcoming, with some employees, such as Sylvester, receiving special mention for their enthusiasm and hospitality. The dine-in area is calm and clean, and some customers have enjoyed specific menu items, including hash brown potatoes and wedges. However, some meals have also been criticized for mistakes, such as missing cheese or an egg with a green ring. Recently, customers appreciated attentive staff, like cashier Kina/Kena, who was very patient and checked on guests, providing excellent customer service. Some visitors experienced longer wait times, especially during busy hours, and occasionally found carryout options limited when the dine-in was locked. In one instance, a customer ran a family of five through the drive-thru and received their hot, fresh food—including sauces—in less than three minutes, describing the experience as perfect. Additionally, a customer tried the Pop Tarts instead of the Oreo Frosty, and though not a fan of Pop Tarts, enjoyed trying something new. Overall, Wendy's has a mixed reputation, with many customers appreciating the quick and friendly service, while some report issues with order accuracy and wait times.