Always order from Crenos, good pizza and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Sean Greenwell
Being local I’ve tried to order here on multiple occasions. Only once out of 4 separate occasions was I actually able to order a pizza. The one time I did successfully place an order the interaction was drama filled as if I was inconveniencing them with my business. Tonight was the last straw. I called and was placed on hold which is not the issue, it’s a Saturday, I hope they are busy! Good for them! While I was on hold, the call was disconnected. I called back thinking it was just some weird phone thing. They picked up the phone and hung up on me. I called again, for a second time in a row they picked up the phone and hung up on me. For pizza in Mechanicsburg, Pizza Alley will be getting my business from today forward. Avoid Crenos.
Atmosphere: 1
Service: 1
Michele Roberts
We ordered 2 pizzas and a cheesy bread on Halloween for pick up and all of our food was hot and delicious. I was pleasantly surprised because I read all of the negative reviews but as a first time customer, I will order from them again.
Atmosphere: 5
Food: 5
Service: 5
Witchdoctor Zero
First time order...Excellent taste! Fast service!
Atmosphere: 5
Food: 5
Service: 5
Jacob Masters
Place isn't straightforward when getting food delivered. Had two separate incidents when going through delivery. On 7/30/24, I ordered 2 large pizzas for my nephews birthday party. Waited 2 hours before it even showed up and was told 30 minutes. Never got an apology or anything. Called in an order last night 9/22/24 and was told an hour, and it was close to 3 hours, and the food never showed up. When we called in about the order, the manager hung up on my sister-in-law. This place is a joke. If you're busy, I completely understand, but don't tell someone one thing and do another. That's not how you conduct business. This place is not going to last doing business like that. This is a small town and things spread fast so I assure you that it won't take long before people take their business elsewhere if they haven't already.
Atmosphere: 1
Food: 1
Service: 1
Mr twitch666
Never got food said for wings a hour and then called then said the driver just picked the food up 10 mins ago and would be there in a few 30 mins nothing
Atmosphere: 1
Food: 1
Service: 1
Chuck Clevenger
Their customer service is horrible. They messed up our order. I called and spoke to a woman and expressed the errors. She said it was because of the items I added to food. The detailed receipt I received had it correctly. I said so what I am just out the money, do you not want my business? She slammed the phone on me and hung up. Hopefully I can speak to a manager tomorrow because they will not answer my call now. Must have caller ID.
Holly Cramer
Got a pizza from there it was undercooked not cut all the way through and extremely greasy. I would never go back to this place.
Atmosphere: 2
Food: 1
Service: 2
Allen
Horrible place to work for teenagers. They paid minimum wage and then expect employees to be super fast. First job I ever had worst experience of my life there was no training at all. It’s like I was expected to know everything from the start. Must be why there’s so many other reviews with people getting raw food they want speed over quality. Management was unprofessional I was let go through a text message and has only worked 6 hours
I am a local, and this is the only pizza place that delivers so that alone is the only reason that I occasionally order from here. The pizza is never consistent and like many have stated, the crust is soft and sometimes soggy. I believe it’s premade dough. Calzones are premade and you cannot order anything different than what they offer. I have ordered and paid for extra sauces only to have them not delivered and for the delivery guy to tell me he will bring it back and that has never happened. While it’s nice to have different local options, this place is just not consistent enough to justify repeated ordering. Prices are steep compared to other local pizza places. An extra large pizza here is double the price of Frosty’s.
Atmosphere: 1
Food: 2
Service: 1
MJB
Highly recommend the BLT pizza. I often need to wait on my order because it isn't ready when I'm told it will be, but I will certainly return.
Ordered 2 Xl pizzas for delivery. The delivery driver came speeding down our driveway with no regards to our children or pets outside. Was very rude about the tip and basically begged for more. Once we got inside and opened the pizzas, we realized the pep and sausage pizza was still doughy and the sausage was basically in one spot on the pizza.I'm sure they're busy this Friday evening, as we had a one hour wait time. But if this is the quality of their food for $23/pizza, we won't be ordering again.
Always order from Crenos, good pizza and excellent service.
Atmosphere: 5
Food: 5
Service: 5
Being local I’ve tried to order here on multiple occasions. Only once out of 4 separate occasions was I actually able to order a pizza. The one time I did successfully place an order the interaction was drama filled as if I was inconveniencing them with my business. Tonight was the last straw. I called and was placed on hold which is not the issue, it’s a Saturday, I hope they are busy! Good for them! While I was on hold, the call was disconnected. I called back thinking it was just some weird phone thing. They picked up the phone and hung up on me. I called again, for a second time in a row they picked up the phone and hung up on me. For pizza in Mechanicsburg, Pizza Alley will be getting my business from today forward. Avoid Crenos.
Atmosphere: 1
Service: 1
We ordered 2 pizzas and a cheesy bread on Halloween for pick up and all of our food was hot and delicious. I was pleasantly surprised because I read all of the negative reviews but as a first time customer, I will order from them again.
Atmosphere: 5
Food: 5
Service: 5
First time order...Excellent taste! Fast service!
Atmosphere: 5
Food: 5
Service: 5
Place isn't straightforward when getting food delivered. Had two separate incidents when going through delivery. On 7/30/24, I ordered 2 large pizzas for my nephews birthday party. Waited 2 hours before it even showed up and was told 30 minutes. Never got an apology or anything. Called in an order last night 9/22/24 and was told an hour, and it was close to 3 hours, and the food never showed up. When we called in about the order, the manager hung up on my sister-in-law. This place is a joke. If you're busy, I completely understand, but don't tell someone one thing and do another. That's not how you conduct business. This place is not going to last doing business like that. This is a small town and things spread fast so I assure you that it won't take long before people take their business elsewhere if they haven't already.
Atmosphere: 1
Food: 1
Service: 1
Never got food said for wings a hour and then called then said the driver just picked the food up 10 mins ago and would be there in a few 30 mins nothing
Atmosphere: 1
Food: 1
Service: 1
Their customer service is horrible. They messed up our order. I called and spoke to a woman and expressed the errors. She said it was because of the items I added to food. The detailed receipt I received had it correctly. I said so what I am just out the money, do you not want my business? She slammed the phone on me and hung up. Hopefully I can speak to a manager tomorrow because they will not answer my call now. Must have caller ID.
Got a pizza from there it was undercooked not cut all the way through and extremely greasy. I would never go back to this place.
Atmosphere: 2
Food: 1
Service: 2
Horrible place to work for teenagers. They paid minimum wage and then expect employees to be super fast. First job I ever had worst experience of my life there was no training at all. It’s like I was expected to know everything from the start. Must be why there’s so many other reviews with people getting raw food they want speed over quality. Management was unprofessional I was let go through a text message and has only worked 6 hours
Atmosphere: 1
Great pizza and breadsticks
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I am a local, and this is the only pizza place that delivers so that alone is the only reason that I occasionally order from here.
The pizza is never consistent and like many have stated, the crust is soft and sometimes soggy. I believe it’s premade dough.
Calzones are premade and you cannot order anything different than what they offer.
I have ordered and paid for extra sauces only to have them not delivered and for the delivery guy to tell me he will bring it back and that has never happened.
While it’s nice to have different local options, this place is just not consistent enough to justify repeated ordering.
Prices are steep compared to other local pizza places. An extra large pizza here is double the price of Frosty’s.
Atmosphere: 1
Food: 2
Service: 1
Highly recommend the BLT pizza. I often need to wait on my order because it isn't ready when I'm told it will be, but I will certainly return.
Atmosphere: 4
Food: 4
Service: 4
Very expensive
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Lasagna Dinner, Pepperoni Pizza, Chicken Wings
Ordered 2 Xl pizzas for delivery. The delivery driver came speeding down our driveway with no regards to our children or pets outside. Was very rude about the tip and basically begged for more. Once we got inside and opened the pizzas, we realized the pep and sausage pizza was still doughy and the sausage was basically in one spot on the pizza.I'm sure they're busy this Friday evening, as we had a one hour wait time. But if this is the quality of their food for $23/pizza, we won't be ordering again.
Food: 3
Service: 1
BLT pizza is da bomb ? ?
Atmosphere: 5
Food: 5
Service: 5
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