Handel's Homemade Ice Cream
1050 S Court St, Medina
(330) 952-2313
Recent Reviews
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Handmade old fashioned ice cream cones. I'll have the mint chip please! 💚🕷
Unbelievably delicious. They had flavors never seen by competitors. Great deal for the money. A must try experience.
Clean, plenty of inside seating and 30 some flavors of hand dipped.
Love handles! Even though the line is always so long in the summer, best ice cream around.
This is probably a one-off (and definitely someone new and learning) but incredibly poor customer service and manager refused to make it right, which is the inexcusable part.
We waited in line for a long time. A new person took our order. She was nice but clearly new. She charged us, then came back and said “I’m sorry I didn’t realize we were out of chocolate covered bananas. Then someone else came up and said they have one regular and one with nuts. We accepted it even though we don’t like nuts and we would’ve rather gotten a refund (didn’t want to be difficult). Then she gave us the wrong flavor of a pint of ice cream which was $10. When we opened it right there and noticed it was wrong, we told her and she disappeared. Then someone else came and said the person taking our order was convinced we ordered this other kind, but it’s a flavor we have never ordered. They then told us we needed to pay another $10 for the one we actually ordered. They called a manager and manager and even the manager said they’d have to charge us another $10. There was a long line and we didn’t want to make a scene so we just left. The entire order was messed up (which is ok, mistakes happen), but nobody tried to make it right, including management. Shocking customer service
Great ice cream and selection. We usually go to scoops. But we were passing Handles and decided to stop. Best decision ever. I got a peanut butter monster shake. And it was the best shake I have ever had. Customer service was great as well. I highly recommend this place.
Service is seriously so slow it is ridiculous! Ordered an ice cream sandwich and single dish online and it has been over 30 minutes and the order is still not ready.
Handel's is always a must have when I'm visiting my sister. It's probably a good thing there isn't one near me because I'd be there everyday! My go to is Red Skies at Night (raspberry ice cream with chocolate truffles), and my sister is a fiend for Knot Your Average Dough (Chocolate Chip Cookie Dough with Crushed Pretzel Swirl) although it's unfortunately a limited time flavor that comes only occasionally. The staff are always kind, patient, and efficient, it's easy to get in and out of the parking lot, and the prices are fair. (PRO TIP: if you're thinking of getting a large ice cream, get the pint instead. It's only $.90 more, almost twice as much, and easy to store if you don't finish it ๐ฏ) We will definitely be back to get ice cream again sometime soon!!
THE best Chocoholic Crunch EVER!! My husband loves it!!! Yummy!! ๐จ๐ซ
Amazing ice cream and friendly service but please provide more tables!
Restaurantji Recommends
Best ice cream ever. Generous portions at a great price. Great handmade ice cream made fresh
Ice cream ๐จ
The best
Great ice-cream and always has people in line!
Great price and thank you for small free cone for baby.
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