I ordered 3 medium sized Roman burgers. One of the sandwiches was considerably smaller. I pointed this out and asked why, when they were all medium, was one sandwich around 2 inches smaller. I was told it was because they were wrapped and that makes them smaller. That was not the case at all. I was given one regular sandwich and two medium. When I paid for all the sandwiches to be medium. Then I also paid extra to have a bottle of strawberry lemonade. They did not have that and I was told I could get pink lemonade out of the fountain, which again would have been cheaper. I left feeling very taken advantage of because I paid for items I did not receive.
Dan Kasnik
Recently tried this location after being ripped off at the Lodi location, the Medina Mr. Hero is night and day better than Lodi. Thank you for giving us what we actually ordered!
Keasha Crump
I went to Mr Hero (same plaza as Marc’s) and after the young lady took my money and gave my change then proceeded to go to the back as they always do. But this time the lady went and grabbed bread and then tomatoes and attempted to add them to the bread she just moved. I then said excuse me about 3,4 times and she came back upfront. I then explained to her I seen her touching that sandwich and tomatoes WITHOUT washing her hands! She said it wasn’t our sandwich and she didn’t touch anything. I explained to her she just touched my money went in the cash register and gave change to me closing the drawer proceeded to go to the back to help with food without washing your hands! I’m watching you through this opening. She said again but I haven’t touched anything and I told her I am watching you and if that is my sandwich please remake. She went back and the man asked her what I said and they communicated in a foreign language and she had to say something about hands because the sandwich guy went ahead and put on gloves in the middle of making the food and she went to wash her hands! So when you go to Mr. Hero’s 1029 S Court just watch because their making our food your food with dirty hands! It’s bad I had to request clean hands to touch and make my food!
Heather Bishop
Nice staff..quick service
Onita White
Made my sandwich completely wrong got all the way home wanted me to bring back there after I'm already home andwill not give a credit or anything not there policy only return the food I will never go back there again pain good money for something I can't eat not right I work in a restaurant and that would never happen anywhere else will never go back
Parker Codding
There was a mix up with my online order and the employees and manager made sure it was fixed. Always fast and good.
troy kubincanek
A total guilty pleasure.
Atmosphere: 5
Food: 5
Service: 5
Tina Denise
Waffers Dry w/ no cheese. Roman Burger Dry! Uncooked Chicken Nugget’s with batter falling off leaving my Two Autistic Adult Children ill! Hard ass Jalepeno’ Popper’s. $53.00 Damn Dollars! UNACCEPTABLE! I’m already in contact with Corporate!!
Atmosphere: 1
Food: 1
Service: 1
R P
I am writing this for my husband, who has been violently ill after eating Roman burger and fried mushrooms from the Medina location. Obvious food poisoning. Unbelievable night of sickness. Very sad as he used to love this place.
Atmosphere: 1
Food: 1
Service: 1
jason
How is it a large combo is 26 bucks. I know it comes with 2x 6" sandwiches but still, that's nuts.
The new deep fried pickles are great and the breading has little dill flakes and they have good crunch and flavor. Plus the Roman burger is the BEST fast food
I bought a 10 inch cheese steak for my wife, I got home ? and they gave me a roman burger I gave been yelled and screamed at like a child , she has till april to live this all sbe wanted. I will. Not go there again.
I ordered 3 medium sized Roman burgers. One of the sandwiches was considerably smaller. I pointed this out and asked why, when they were all medium, was one sandwich around 2 inches smaller. I was told it was because they were wrapped and that makes them smaller. That was not the case at all. I was given one regular sandwich and two medium. When I paid for all the sandwiches to be medium. Then I also paid extra to have a bottle of strawberry lemonade. They did not have that and I was told I could get pink lemonade out of the fountain, which again would have been cheaper. I left feeling very taken advantage of because I paid for items I did not receive.
Recently tried this location after being ripped off at the Lodi location, the Medina Mr. Hero is night and day better than Lodi. Thank you for giving us what we actually ordered!
I went to Mr Hero (same plaza as Marc’s) and after the young lady took my money and gave my change then proceeded to go to the back as they always do. But this time the lady went and grabbed bread and then tomatoes and attempted to add them to the bread she just moved. I then said excuse me about 3,4 times and she came back upfront. I then explained to her I seen her touching that sandwich and tomatoes WITHOUT washing her hands! She said it wasn’t our sandwich and she didn’t touch anything. I explained to her she just touched my money went in the cash register and gave change to me closing the drawer proceeded to go to the back to help with food without washing your hands! I’m watching you through this opening. She said again but I haven’t touched anything and I told her I am watching you and if that is my sandwich please remake. She went back and the man asked her what I said and they communicated in a foreign language and she had to say something about hands because the sandwich guy went ahead and put on gloves in the middle of making the food and she went to wash her hands! So when you go to Mr. Hero’s 1029 S Court just watch because their making our food your food with dirty hands! It’s bad I had to request clean hands to touch and make my food!
Nice staff..quick service
Made my sandwich completely wrong got all the way home wanted me to bring back there after I'm already home andwill not give a credit or anything not there policy only return the food I will never go back there again pain good money for something I can't eat not right I work in a restaurant and that would never happen anywhere else will never go back
There was a mix up with my online order and the employees and manager made sure it was fixed. Always fast and good.
A total guilty pleasure.
Atmosphere: 5
Food: 5
Service: 5
Waffers Dry w/ no cheese. Roman Burger Dry! Uncooked Chicken Nugget’s with batter falling off leaving my Two Autistic Adult Children ill! Hard ass Jalepeno’ Popper’s. $53.00 Damn Dollars! UNACCEPTABLE! I’m already in contact with Corporate!!
Atmosphere: 1
Food: 1
Service: 1
I am writing this for my husband, who has been violently ill after eating Roman burger and fried mushrooms from the Medina location. Obvious food poisoning. Unbelievable night of sickness. Very sad as he used to love this place.
Atmosphere: 1
Food: 1
Service: 1
How is it a large combo is 26 bucks. I know it comes with 2x 6" sandwiches but still, that's nuts.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
The new deep fried pickles are great and the breading has little dill flakes and they have good crunch and flavor. Plus the Roman burger is the BEST fast food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak, Potato Waffers, Breaded Mushrooms
Watch your purchase price
Atmosphere: 2
Food: 3
Service: 5
I bought a 10 inch cheese steak for my wife, I got home ? and they gave me a roman burger I gave been yelled and screamed at like a child , she has till april to live this all sbe wanted. I will. Not go there again.
Atmosphere: 4
Food: 5
Service: 5
Great sandwiches, service could definitely be
Food: 4
Service: 2
The best cheesesteaks around!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak
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