Lackluster food and poorly trained employees. I had to show them their own menu when I asked for artisan Italian bread because they didn’t think they served it, or had any idea what I was talking about. Despite making my requests clear on how I wanted my sandwich, I found myself walking them step by step through the process, from reminding the employee who was making my sub to toast the sub before putting on the toppings to helping him find the ranch dressing from the tray of clearly labeled sauces and dressings. The two employees working at the time, while not rude, were excruciatingly difficult to deal with, even when the task is simply making a sub. I don’t think it to be fair to criticize these employees however, because they appeared to be just teenagers and maybe started their jobs recently, so while they possibly could have put in a bit more effort into their jobs, it appeared that they lacked thorough experience and training in their jobs causing them to have such a difficult time completing a simple order. And even if they just started their jobs, an absence of any acquaintances in consortium to a previous Subway employee was indisputably evident in their futile efforts to construct an otherwise transparent sub. Either this, or another apposite termination of the inadequate performance may just be simple idiocracy.
Atmosphere: 3
Food: 3
Service: 1
Jim Brown
Ordered online. It was waiting for me when I got there. Fresh buns and great subs. Highly recommend.
Atmosphere: 1
Food: 5
Service: 5
Shane Durnin
Not as good as other locations I have visited.
Atmosphere: 3
Food: 3
Service: 3
Chris Trifari
Little known gem here. Has deli slicer. One of two in Medina. Great sandwiches. Made well, don't fall apart like other stores do.
Atmosphere: 5
Food: 5
Service: 5
Maddy Cantin All
worst experience ever the fat old lady at the counter tried to tell me what i wanted and put what she wanted on my sandwich.also yelled at me multiple times , d*** lady.
Edward Pfaffel lll
Friendly staff great food.
Atmosphere: 5
Food: 5
Service: 5
Don A.
Attention, attention. There apparently is another shortage in the U.S.A. This time it involves ham rationing. Subway now can serve 1000 Black Forest ham subs from a 12 pound ham which includes the bone. Today I ordered a Black Forest ham sub with lettuce, cukes, tomatoes and a dressing. What I received was a single layer of thin cut ham across the entire sub. If there was 1 ounce of ham on this sandwich, I would be surprised. Luckily the manager of the store made the lettuce sub.Profits for the store are soaring. Think I'll be going to other sandwich shops who still appreciate their customers and provide a fair sandwich at a fair price.
D Mass
Went here 40min before closing. They've refused to bring out the meatballs.
F L
Medina is lucky to have 2 good subways, they are both always clean and have polite workers. Never had a bad experience especially since they always take coupons. Only problems is the hours seem to vary, but I understand staffing issues are a thing.
Brian Robbins
Good service, good food, clean bathrooms. The people who work at this location are efficient and friendly.
Medina is lucky to have 2 good subways, they are both always clean and have polite workers. Never had a bad experience especially since they always take coupons. Only problems is the hours seem to vary, but I understand staffing issues are a thing.
Torre Design
This is the best Subway I’ve ever been to! I eat here once a week and have never had a bad sandwich. They are very quick and the staff is so friendly.
Ron K.
Wonderful experience, my order was perfect, the employee that helped me was Marina, great attitude and customer service. I normally don't post reviews.
Bailey Page
Wish they would toast the bread longer but otherwise the subs were great.
Brian Soltis
Great sandwich and service there will go back again
Lackluster food and poorly trained employees. I had to show them their own menu when I asked for artisan Italian bread because they didn’t think they served it, or had any idea what I was talking about. Despite making my requests clear on how I wanted my sandwich, I found myself walking them step by step through the process, from reminding the employee who was making my sub to toast the sub before putting on the toppings to helping him find the ranch dressing from the tray of clearly labeled sauces and dressings. The two employees working at the time, while not rude, were excruciatingly difficult to deal with, even when the task is simply making a sub. I don’t think it to be fair to criticize these employees however, because they appeared to be just teenagers and maybe started their jobs recently, so while they possibly could have put in a bit more effort into their jobs, it appeared that they lacked thorough experience and training in their jobs causing them to have such a difficult time completing a simple order. And even if they just started their jobs, an absence of any acquaintances in consortium to a previous Subway employee was indisputably evident in their futile efforts to construct an otherwise transparent sub. Either this, or another apposite termination of the inadequate performance may just be simple idiocracy.
Atmosphere: 3
Food: 3
Service: 1
Ordered online. It was waiting for me when I got there. Fresh buns and great subs. Highly recommend.
Atmosphere: 1
Food: 5
Service: 5
Not as good as other locations I have visited.
Atmosphere: 3
Food: 3
Service: 3
Little known gem here. Has deli slicer. One of two in Medina. Great sandwiches. Made well, don't fall apart like other stores do.
Atmosphere: 5
Food: 5
Service: 5
worst experience ever the fat old lady at the counter tried to tell me what i wanted and put what she wanted on my sandwich.also yelled at me multiple times , d*** lady.
Friendly staff great food.
Atmosphere: 5
Food: 5
Service: 5
Attention, attention. There apparently is another shortage in the U.S.A. This time it involves ham rationing. Subway now can serve 1000 Black Forest ham subs from a 12 pound ham which includes the bone. Today I ordered a Black Forest ham sub with lettuce, cukes, tomatoes and a dressing. What I received was a single layer of thin cut ham across the entire sub. If there was 1 ounce of ham on this sandwich, I would be surprised. Luckily the manager of the store made the lettuce sub.Profits for the store are soaring. Think I'll be going to other sandwich shops who still appreciate their customers and provide a fair sandwich at a fair price.
Went here 40min before closing. They've refused to bring out the meatballs.
Medina is lucky to have 2 good subways, they are both always clean and have polite workers. Never had a bad experience especially since they always take coupons. Only problems is the hours seem to vary, but I understand staffing issues are a thing.
Good service, good food, clean bathrooms. The people who work at this location are efficient and friendly.
Restaurantji Recommends
Medina is lucky to have 2 good subways, they are both always clean and have polite workers. Never had a bad experience especially since they always take coupons. Only problems is the hours seem to vary, but I understand staffing issues are a thing.
This is the best Subway I’ve ever been to! I eat here once a week and have never had a bad sandwich. They are very quick and the staff is so friendly.
Wonderful experience, my order was perfect, the employee that helped me was Marina, great attitude and customer service. I normally don't post reviews.
Wish they would toast the bread longer but otherwise the subs were great.
Great sandwich and service there will go back again