Good food at a good price and good portions with fast and friendly service. Not much more one could ask for. Since 5 is perfect and only God is perfect I can't in good conscience give a 5. However I would give a 4.9 if it were available.
Atmosphere: 4
Food: 4
Service: 4
michael warat
Good food. Service is very slow. I'm sure they're understaffed but slow is slow.
Atmosphere: 4
Food: 4
Service: 2
Traci Morgan
At 2:00, we stopped for lunch and waited 10 minutes for a table, even though there were several open. I assume it was because there were only a couple of servers. It then took 15 minutes for someone to take our orders. My husband's steak tips were dry and overcooked. The home fries he ordered were cold and tasteless. I ordered potato soup and biscuits. The biscuits were cold and more like large croutons, pretty crunchy when I bit into them. They were also cold and quiet dry, like they were left over from breakfast. I the soup was ok, but I've had better. It was a cold rainy day and the soup was hot, making it the best part of the meal. I only ate about half of the soup and asked for a container. After 10 minutes the waitress brought our check, but no container. We called her over 15 minutes later and reminded her about the container, she laughed and apologized before bringing the container a few minutes later. We normally frequent a Bob Evans in Willoughby Ohio and have always had a pleasant experience. We won't be returning to the Mentor location.
Atmosphere: 2
Food: 2
Service: 1
Sara Robinson
As a school group with 27 kids and 6 chaperones, we were extremely happy with the efficiency and professionalism of the staff. We placed our order early and it was being set out in an organized way as soon as we walked in the door. They exceeded our expectations and we are so thankful we choose to dine with them. A+++
Food: 5
Service: 5
Caitlin Stillisano
Bad service. Seemed like they didnt want us there. Went with the kids for Sunday dinner. Host was nice. Servers talked about not wanting to be seated. Sat us in an empty section. Felt ignored, had to get up and ask for silverware, never asked how the food was after drop off, no refills until the end had to put them in to go cups. Manager took our order but wasn't friendly. She checked us out too and asked outloud how much we wanted to tip. Unprofessional. Food was pretty good.
Atmosphere: 2
Food: 3
Service: 1
mi mieow
Picked up food while traveling through. Location is convenient, right next to the Super 8 we were staying at for the night. Takeout was fast and the employee was friendly. Curbside pickup was a breeze, too. Unfortunately, the food was both extremely oily and bland. The steak tips plate was especially depressing, the picture attached is what we received and saw upon opening the takeout bag, minus some eating of the hashbrown. Overall, we paid $14.99 for this plate (and $32 total for the order) and were very disappointed. Way overpriced for what we received.
Food: 3
Service: 5
Al Paolino
Bob Evans. Good food and service. Booths or tables to sit at. Soup comes out hot.
My daughter and I went for breakfast and everything was fantastic and our server was super fast. My kid is happy I'm happy.
Atmosphere: 5
Food: 5
Service: 5
Stan Zitello
Enjoyed a perfect Bob Evans meal. Appreciate the load noise atmosphere. l
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sausage Links
Robert Smith
We were there Sunday afternoon around 2:30 3 o’clock we seated it seemed like it took 20 minutes for a waitress even come in service and then she didn’t even come and take our order. I believe it was a dishwasher or an assistant manager. They just stood there waitresses standing talking when our food was done it seemed like it sat under the heat lamps for 10 minutes. My wife ordered copy by the pot. She got two cold pots before she finally got a hot one. The waitress just was a little rude. We won’t be going back in the near future the food was OK not the greatest
Arrr, Bob Evans be a fine port for any hungry sailor lookin’ for a feast fit to fill their belly before the next voyage! Their breakfasts be hearty as a captain’s feast, with eggs, bacon, and biscuits fluffier than the clouds on a fair-weather sail. The home-cooked meals be warmin’ the soul like a good mug o’ grog, from slow-roasted meats to mashed potatoes smoother than the calmest sea. The crew be friendly and swift, servin’ up plates with a smile as bright as the mornin’ sun. Whether ye be startin’ yer day or settin’ sail after a fine supper, Bob Evans be a worthy stop. Five parrots out of five! 🦜🦜🦜🦜🦜
Atmosphere: 5
Food: 5
Service: 5
B Carp
It's been a while since I ate there. It was better then before.
Atmosphere: 5
Food: 5
Service: 5
Rj
There is nothing I can say negative about my dining experience at this Bob Evans. First off I hope that they can keep the Thanksgiving dinner all year long It is the best I have ever had in a restaurant. Service was ok But our server seem to be a little forgetful but that's okay and the atmosphere was quiet and enjoyable
Good food at a good price and good portions with fast and friendly service. Not much more one could ask for. Since 5 is perfect and only God is perfect I can't in good conscience give a 5. However I would give a 4.9 if it were available.
Atmosphere: 4
Food: 4
Service: 4
Good food. Service is very slow. I'm sure they're understaffed but slow is slow.
Atmosphere: 4
Food: 4
Service: 2
At 2:00, we stopped for lunch and waited 10 minutes for a table, even though there were several open. I assume it was because there were only a couple of servers. It then took 15 minutes for someone to take our orders. My husband's steak tips were dry and overcooked. The home fries he ordered were cold and tasteless. I ordered potato soup and biscuits. The biscuits were cold and more like large croutons, pretty crunchy when I bit into them. They were also cold and quiet dry, like they were left over from breakfast. I the soup was ok, but I've had better. It was a cold rainy day and the soup was hot, making it the best part of the meal. I only ate about half of the soup and asked for a container. After 10 minutes the waitress brought our check, but no container. We called her over 15 minutes later and reminded her about the container, she laughed and apologized before bringing the container a few minutes later. We normally frequent a Bob Evans in Willoughby Ohio and have always had a pleasant experience. We won't be returning to the Mentor location.
Atmosphere: 2
Food: 2
Service: 1
As a school group with 27 kids and 6 chaperones, we were extremely happy with the efficiency and professionalism of the staff. We placed our order early and it was being set out in an organized way as soon as we walked in the door. They exceeded our expectations and we are so thankful we choose to dine with them. A+++
Food: 5
Service: 5
Bad service. Seemed like they didnt want us there. Went with the kids for Sunday dinner. Host was nice. Servers talked about not wanting to be seated. Sat us in an empty section. Felt ignored, had to get up and ask for silverware, never asked how the food was after drop off, no refills until the end had to put them in to go cups. Manager took our order but wasn't friendly. She checked us out too and asked outloud how much we wanted to tip. Unprofessional. Food was pretty good.
Atmosphere: 2
Food: 3
Service: 1
Picked up food while traveling through. Location is convenient, right next to the Super 8 we were staying at for the night. Takeout was fast and the employee was friendly. Curbside pickup was a breeze, too. Unfortunately, the food was both extremely oily and bland. The steak tips plate was especially depressing, the picture attached is what we received and saw upon opening the takeout bag, minus some eating of the hashbrown. Overall, we paid $14.99 for this plate (and $32 total for the order) and were very disappointed. Way overpriced for what we received.
Food: 3
Service: 5
Bob Evans. Good food and service. Booths or tables to sit at. Soup comes out hot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Soup, Chicken Fried Steak, Salads
My daughter and I went for breakfast and everything was fantastic and our server was super fast. My kid is happy I'm happy.
Atmosphere: 5
Food: 5
Service: 5
Enjoyed a perfect Bob Evans meal. Appreciate the load noise atmosphere.
l
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Sausage Links
We were there Sunday afternoon around 2:30 3 o’clock we seated it seemed like it took 20 minutes for a waitress even come in service and then she didn’t even come and take our order. I believe it was a dishwasher or an assistant manager. They just stood there waitresses standing talking when our food was done it seemed like it sat under the heat lamps for 10 minutes. My wife ordered copy by the pot. She got two cold pots before she finally got a hot one. The waitress just was a little rude. We won’t be going back in the near future the food was OK not the greatest
Restaurantji Recommends
Clean and friendly
Atmosphere: 5
Food: 5
Service: 5
Arrr, Bob Evans be a fine port for any hungry sailor lookin’ for a feast fit to fill their belly before the next voyage! Their breakfasts be hearty as a captain’s feast, with eggs, bacon, and biscuits fluffier than the clouds on a fair-weather sail. The home-cooked meals be warmin’ the soul like a good mug o’ grog, from slow-roasted meats to mashed potatoes smoother than the calmest sea. The crew be friendly and swift, servin’ up plates with a smile as bright as the mornin’ sun. Whether ye be startin’ yer day or settin’ sail after a fine supper, Bob Evans be a worthy stop. Five parrots out of five! 🦜🦜🦜🦜🦜
Atmosphere: 5
Food: 5
Service: 5
It's been a while since I ate there. It was better then before.
Atmosphere: 5
Food: 5
Service: 5
There is nothing I can say negative about my dining experience at this Bob Evans. First off I hope that they can keep the Thanksgiving dinner all year long It is the best I have ever had in a restaurant. Service was ok But our server seem to be a little forgetful but that's okay and the atmosphere was quiet and enjoyable
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Slow-Roasted Turkey & Dressing Family Meal, Reese's Peanut Butter Pie, Salads
Ms. Pam was outstanding. She was pleasant, kind, and gave great customer service! The food was delicious, good and hot! Coffee was also very good!
Atmosphere: 4
Food: 5
Service: 5
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