Burger King

5725 Heisley Rd, Mentor
(440) 352-8890

Recent Reviews

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F Stick Mitch

The drive through guys theatrics are highly entertaining

Atmosphere: 3

Food: 4

Service: 5

Robert Neel

Drive thru slightly slow, but did their best.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings

Robert Fortney

This place never has service they tell you to walk in and place order a the kiosk. Then they get you order wrong, lol. last time I went there they said that I could only order one meal and that was all. well I have a big family so one meal would not help my family. Another time, one of the workers we smoking weed out by the front door. I know it's legal in ohio , ut I feel that maybe if they are not high , hey could help take orders. I am ot mad just telling my experience. I now drive over 15 mins to the nearest BK

Atmosphere: 1

Food: 4

Service: 1

D Powell

Hamburgers and fries and onion rings were cold.

Atmosphere: 3

Food: 2

Service: 3

David B

This place is slow.
If you see 1 car at the windows, it'll be a while and you may want to reconsider. On a casual day/hour you might get your order after 20 mins, but expect 30mins or more. Also, I've had mixed orders about 25% of the time I order. Still good food if it's correct and the workers do what they can ( I'm not blaming them ), but I feel like Corporate has forgotten this place exists.
You have been warned.

Atmosphere: 2

Food: 3

Service: 1

David Draves

Made the mistake and stopped here tonight, went in and there were people at both kiosks placing orders so i went to the counter and waited, the girl at drive thru finally put down her phone after 5 minutes and asked what i needed, told her i wanted to order, she said i had to use the kiosk, i asked if they were taking orders at the counter and she said only through the kiosk and walked back to her phone, there was no one in the drive thru and the place was empty, must be a franchise store because nobody there cares so we left and did not order, never coming back, maybe they will do us all a favor and close this store too

Katelyn Taylor

Literally can’t get a single order right, EVER. No matter how many new managers they get, they just can’t get it right. The bread is stale. The store is dirty, and their customer service is terrible. Save your money, and your stomach. McDonald’s and Taco Bell is just across the street and either one would be a better choice. If I could give zero stars, or negative ones, I would. Seriously. They’re awful. And just keep getting worse.

Burger King really is at the end of its era, they should just bow out gracefully 😂🥴🤷🏻‍♀️

Atmosphere: 1

Food: 1

Service: 1

Dwayne Reuter

Worst service ever shut them down bunch of clowns work there, take too long to ever get an order then they cancel your food or mess it up anyways just 👎

Service: 1

Wayne Sprafka

This place sucks

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Whopper

brenda moo bear

Everything was clean the okay area was clean, food was pricey but delicious. And the night staff at the counter was fantastic. Thank you guys! 🙂

Atmosphere: 5

Food: 5

Service: 5

Sarah Mickley

Charges 50 c for any water .. smh

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Whopper Jr

Talun Thomas

Insanely disgusting! Run by people with no sense of business.

Atmosphere: 1

Food: 1

Service: 1

Shawna Bradac

I haven't been here in a year due to the service and nasty food...but today I decided to stop and I am glad I did...fast and friendly service and my food was still fresh when I got home....

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Whopper

Jennifer Becerra

Love this burger King. The staff here is amazing, at night there's only few employees and they keep up with orders. My respect for them. They are polite, respectful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Whopper, French Fries

Richard Longden

A mistake that she'll never be repeated on any day as it will live in infamy not infinite infamy

Atmosphere: 1

Food: 1

Service: 1

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