Chipotle Mexican Grill
9188 Mentor Ave, Mentor
(440) 255-0759
Recent Reviews
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The girl ringing people out today at lunch time was so nasty! Wow find another job
Atmosphere: 1
Food: 3
Service: 1
Very quick efficient service. Food was great too.
Atmosphere: 5
Food: 5
Service: 5
Every time I go back it's so fresh and delicious and the staff was super friendly. I will continue to go to Chipotle on Andrews Rd.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips, Large Side of Guacamole, Large Chips & Large Guacamole
By far the dirtiest Chipotle I have ever been in! Food was not that great, it tasted off. Right into the garbage it went!
Atmosphere: 1
Food: 1
Service: 1
Awesome staff Members 😀
Atmosphere: 5
Food: 5
Service: 5
This is one of the best chipotles I’ve been to. I drive an extra half an hour total to come to this one instead of the one in willoughby.
Atmosphere: 5
Food: 5
Service: 5
Best chipotle for miles!
Atmosphere: 5
Food: 5
Service: 5
Best chipotle location in the area.
Atmosphere: 5
Food: 5
Service: 5
This location sucks.. Online orders are never right.. Chipotle customer care was of no help
Atmosphere: 1
Food: 1
Service: 1
*1/5 Stars - Food Poisoning from Chipotle Chicken*
I'm writing this review in absolute misery. I've been a loyal customer of Chipotle since summer, and I've always raved about their food. However, my latest experience was a nightmare.
My friend and I visited the restaurant exactly an hour before closing time. We ordered our usual favorites - I got the chicken steak, and my friend got the Barbacoa. However, when we received our food, I noticed that it wasn't in the heated area as usual. Instead, it was sitting on a back table, cold. Also The place was all practically closed with everything put away and cleaned up. I understand wanting to close but I kid you not It was 10:02 when I was ordering and they close at 11:00, Unprofessional.
I brushed it off, thinking it was just an oversight. Big mistake. Within hours, I started experiencing severe stomach issues and vomiting. I'm talking excruciating pain, constant trips to the bathroom, and a general feeling of misery.
I'm extremely disappointed in Chipotle's quality control, especially since I've always been a fan of their food. It's clear that they dropped the ball on this one. As a loyal customer, I expect better.
*Warning to others:* Be cautious when ordering food near closing time, and make sure it's stored at a safe temperature. I hope no one else has to go through what I'm experiencing right now.
Chipotle, you need to step up your game and ensure that your customers are receiving safe, high-quality food. Until then, I'll be taking my business (and my stomach) elsewhere.
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
Cleanest Chipotle I've ever been in. Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Terrible.Every time i go there. they are always run out of ingredients.
Atmosphere: 1
Food: 1
Service: 1
Best Chipotle I have ever been too, great portions, great service, and extremely polite staff
Atmosphere: 5
Food: 5
Service: 5
So dirty
Atmosphere: 1
Service: 1
Recommended dishes: Burrito Bowl
Wife found the tags from the actual food products in the guacamole. Makes me wonder what else they skipped in preparation.
Atmosphere: 1
Food: 1
Service: 1
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