Chuck E. Cheese

8000 Plaza Blvd J, Mentor
(440) 205-0446

Recent Reviews

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Golden Arrow

Kids place

Krystal Pokorny

Was as good as it can be

kevin mysliwczyk

clean, fun place for the little ones. very good price for birthday parties.

Ashley Knepper

Had my daughter's birthday here and the team went above and beyond to make the day great! They were much busier than expected and still were prompt and attentive to our party. Will definitely return in the future!

Rita Lemanski

We love celebrating Halloween at Chuck E. Cheese.

Ashley Calaway

Clean and safe space! Most bang for your buck! Very nice and efficient staff!! The pizza was actually yummy!

B Westmoon

Looking good

Ms Smith

Had a birthday party for my 2year old grandson 8/1 and he had a ball. So did the grown-ups . This is a good location and the new set- up with the trampoline corner is always fun for my daughter (7). The 2 main ladies that day did a great job and was very respectful and helpful to us and the other customers. First time doing a party in years, this was back when we had the electronic chuck e friends and balls and that girl is 24 with the birthday boy . Will be back for fun or birthday invite

Katrina Mitchell

Great experience!

Tracey Steffan

Such a great place for kids birthday parties! Great staff, fun, and good food!

Christina Woodson

So I booked a party for my Tots whose birthdays are 8 days apart. Figure okay they have a new deal haven't been to Chuck E Cheese in over a decade, they've never been...let's book it. Was so excited for them to experience something new and celebrate with their family. The party i booked was from 3-5p... so I figured let me get there before the party time starts so I can have all payments submitted and food ordered etc. I get there at 2:40.. go to the cashier inform her I needed to pay the remaining balance for a birthday party I booked. The cashier states her manager has to handle this and after calling on their radios was informed it would be a while. I figured out no problem I understand multiple parties and a crowd of others to help, no issue. So I order ny food and have everyone come in to prepare to take our tables. I walk over and see my children's names on the board so I stood there just waiting until someone was abke to help me. Fast forward to about 3:15... I speak with someone to inform that I still needed help. They let me know they'll get someone for me. In the meantime they brought over the kids party cups... would assume this would be brought over with the utensils as well but no and so forth which should have been on the table in my opinion prior to the party starting this way there would be no delays. So I sat some more... more of the family entered and we are concerning with one another in general conversation I realize hmm it's 3:45.... still no utensils nothing to cut the cake. So I go and ask a different employee for assistance who then refers me to the manager. Now at this time...it's close to 4pm. The children are to receive two hours of unlimited play time, well we have lost an hour that was designated for them to play. So finally my food is ready and I can go pick it up. Finally get everything offered with the package deal. So it's almost 5pm. We moved over tables for the others who also had parties booked. I ask to speak with a manager regarding the issue and receive I guess a refund which isn't what I necessarily wanted I would've gathered had an extra hour of play time for my children as thats what they were granted for what I paid for. We extended our stay until 6pm and I had to cancel plans that was scheduled months ago...just to keep the two hour honored on ny end for my babies. I was not too pleased however my children had a good time so that gave me satisfaction.
I will not return as the horror stories I had already been told when informing those we invited along with this simple mishap, not worth it

Heather Welch Reynolds

Just left a birthday party for our 6 year old daughter. It was phenomenal.
Chuck E Cheese was friendly and entertaining. Our party host, Bre was the best! Above and beyond.

Great value, great customer service, and a fun time!
We will definitely be back

Michael Apicello

DO NOT SIGN UP FOR THEIR MEMBERSHIP! THEY ILLEGALLY WILL NOT LET YOU CANCEL IT. I HAVE TRIED CONTACTING THE CORPRATE OFFICE BUT NO ONE ANSWERS.

Tasha T

Tiffany S. is such a sweet, kind, amazing young woman. She played with my grand daughter and made her so very happy.

Luanne Moser

Party for a 5 year old. The kids had a blast. It was organized and fun!

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