Chuck E. Cheese

8000 Plaza Blvd J, Mentor
(440) 205-0446

Recent Reviews

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michaelangelo arnone

First time there since renovation - clean place, friendly workers

Jennifer M

There is something about CEC pizza that is just so good. The employee at the register was very helpful and informative. We were trying to decide which option of play would benefit us the most. We had a great day. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Mitchell Vb

Kids under 10 love it, food is better then it use to be.

Atmosphere: 3

Food: 4

Service: 5

Kala Marie

When will the I.T internet people fix the app so we can buy the fun passes? I've been waiting weeks. This is ridiculous! No option to buy at the store either. Would be nice if they'd FIX the issue. The place itself is 5 stars and the workers are great. It's the people who wont fix the website so I can buy fun passes since the option isn't at the store. please fix it! The staff at this location has been begging for them to fix it to but they claim its the customers cards but its not even trying to charge the cards. Fix it!

Atmosphere: 4

Food: 3

Service: 5

Clappysing Clappysing

Really nice place Chuck E is always entertaining and fun to see to dance the food OMG it’s so good just the perfect pizza I ever tasted floors are clean the games are fun skeeball is my fav the kidcheck Jayden is really nice and loud in a good way great kid he must love his job

Atmosphere: 5

Food: 5

Service: 5

Jarriel Campbell

This is my fave chuck e cheese location. Clean, friendly staff, and it's the perfect rainy day hang out.

Jose Macias

Everything was great kids had a good time ,

Atmosphere: 5

Food: 5

Service: 5

Bryan Vitantonio

good took forever to come out so I works say they for to figure out a faster kitchen.

Atmosphere: 5

Food: 5

Service: 3

Samantha Gardner

Got to say I havent been to at Chuck cheese in over 10. Really wanted to bring my 3 year old and definitely can say I will probably never return again. Not enough activities for kids under the age of five. Overcrowded. Not enough employees working there. One employee was working the prize booth. And we waited in line for over 15 minutes and decided to leave since the same person they where still dealing with .on top of that I don't think they are sterilizing well enough less then 48 hours later my child ends up getting sick and having a rash all over his body. I get it kids get sick but still

Atmosphere: 1

Service: 1

Sandra Marn

The pizzas okay but a little costly. They took all the tunnel slides out and now have a jumping trampoline for younger kids only and you have to pay $12.00 per child to jump in it and they only can go on it once from what we were told so if they are younger they make a killing from it cause literally they may stay on 5-10 mins. NOT WORTH it. Very costly!!!

Wheelchair accessibility: Someone would have to hold doors open for them to get in and depends on wide their wheel chair is they may NOT fit in through the gate or some of the areas
There is handicap rails in the one bathroom stall

Atmosphere: 3

Food: 3

Service: 4

Randy Butler

I'll start with the good. Table was setup and ready for us and the pizzas we had were good. Now the bad. Our party host seemed extremely overwhelmed. Lost count of how many times she apologized to me. Got charged for a extra kid. We were missing one wrist band from the wrist band bag she gave us that had all the cards in it. We added a extra kid to bring our party to 11 kids. We were charged for 12 kids. The kid gaming area was overcrowded. The worst thing of all was the person that was supposed to be at the front door stamping hands was gone for the duration of the time we were there. Meaning any kid just could of walked out by themselves or with someone else. Daughter did have fun but unsure if we'll be back.

Atmosphere: 2

Food: 4

Service: 2

Dee

we threw a birthday party here and everything was great. The staff was very helpful and everyone had a fun time!

Atmosphere: 5

Food: 4

Service: 5

Crystal Durst

Impromptu childrens gathering resulted in a $600 bill with no perks of a party . Contacted corporate .

Atmosphere: 1

Food: 1

Service: 1

Robin Oligny

Fun fest!

Atmosphere: 5

Food: 5

Service: 5

Jordan Falatic

never have eaten the pizza but young kids love the games

Atmosphere: 5

Food: 3

Service: 4

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