Always delicious and packed with fresh meats and toppings!
phil dianetti
I have never seen people work so slow. Placed an order for pick up and it was supposed to be ready at 1:37. They didnt start making it until I was there at 1:40 and it took one person 20 minutes to make a single sub. Would have been understandable if they were busy but the place was dead.
Atmosphere: 1
Food: 1
Service: 1
Anthony Gambatese
I had all condiments removed and told them to place them on the side in containers. They removed the condiments and then didnt include them in delivery. Then refused to correct or send condiments. I had 6 dry subs that were thrown away .. the group ordered pizza instead !@!
Food: 1
Service: 1
Gene Parish (Gene-Paul)
Very good subs, however, they often ignore requests for horseradish and replace it with mayo that is supposedly horseradish based, without asking or even mentioning that they have done this. It changes the flavor of the sub for the worse and is not what I, as the customer, requests.
Update: Still great subs. Staff has subpar attitude.
Steve Schumacher
Best subs for your money
Atmosphere: 5
Food: 5
Service: 5
Adrianne
Amazing! quick, clean, delicious. got the godfather and it was a great first time visit
Rick Koerner
We were pretty disappointed in our recent experience at DiBella’s subs. First they were out of both sesame and plain bread leaving our options either “everything” bread or wheat bread. Second, the cheesesteak had very little flavor. Last, while our meal took a bit to prepare, I watched a poor customer standing waiting for his meal for like 20 minutes before a staff member asked what he was waiting for and it turned out they weren’t preparing his order. I feel like they have a few opportunities for improvement.
Atmosphere: 3
Food: 2
Service: 3
D Crenshaw
I love coming to this place. So imagine my surprise when I came in before 6 pm on a Sunday to be told there was no bread, and they wouldn't be making anymore. So you're just not serving anyone but keeping the door open? It's OK. Firehouse was more than happy to help me.
Atmosphere: 1
Food: 5
Service: 1
Brendalyn Wright
The employees are awesome 🤩
Atmosphere: 5
Food: 5
Service: 5
Smoogaly
They forgot to charge me for 2 subs! I saved my self about 30 bucks!
Love the dibellas franchise since finding it in Solon when they opened. But this mentor location seems to be using the stalest of the stalest bread lately, really turning me away since this is the one reason I point people to try this franchise. Last 3 times the bread just isn't good. Very dry and hard. Oh well there's always jimmy johns for lunch. I'll give 6 months before i try again. At this location.
Atmosphere: 2
Food: 3
Service: 3
Nechelle Taylor
First time going to that location doesn't taste good as others.
Jeffrey Nick
Subs are good, but the service was very slow, especially since there were very few people inside for lunch.
Always delicious and packed with fresh meats and toppings!
I have never seen people work so slow. Placed an order for pick up and it was supposed to be ready at 1:37. They didnt start making it until I was there at 1:40 and it took one person 20 minutes to make a single sub. Would have been understandable if they were busy but the place was dead.
Atmosphere: 1
Food: 1
Service: 1
I had all condiments removed and told them to place them on the side in containers. They removed the condiments and then didnt include them in delivery. Then refused to correct or send condiments. I had 6 dry subs that were thrown away .. the group ordered pizza instead !@!
Food: 1
Service: 1
Very good subs, however, they often ignore requests for horseradish and replace it with mayo that is supposedly horseradish based, without asking or even mentioning that they have done this. It changes the flavor of the sub for the worse and is not what I, as the customer, requests.
Update: Still great subs. Staff has subpar attitude.
Best subs for your money
Atmosphere: 5
Food: 5
Service: 5
Amazing! quick, clean, delicious. got the godfather and it was a great first time visit
We were pretty disappointed in our recent experience at DiBella’s subs. First they were out of both sesame and plain bread leaving our options either “everything” bread or wheat bread. Second, the cheesesteak had very little flavor. Last, while our meal took a bit to prepare, I watched a poor customer standing waiting for his meal for like 20 minutes before a staff member asked what he was waiting for and it turned out they weren’t preparing his order. I feel like they have a few opportunities for improvement.
Atmosphere: 3
Food: 2
Service: 3
I love coming to this place. So imagine my surprise when I came in before 6 pm on a Sunday to be told there was no bread, and they wouldn't be making anymore. So you're just not serving anyone but keeping the door open?
It's OK. Firehouse was more than happy to help me.
Atmosphere: 1
Food: 5
Service: 1
The employees are awesome 🤩
Atmosphere: 5
Food: 5
Service: 5
They forgot to charge me for 2 subs! I saved my self about 30 bucks!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always great at Dibellas
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dagwood
Love the dibellas franchise since finding it in Solon when they opened. But this mentor location seems to be using the stalest of the stalest bread lately, really turning me away since this is the one reason I point people to try this franchise. Last 3 times the bread just isn't good. Very dry and hard. Oh well there's always jimmy johns for lunch. I'll give 6 months before i try again. At this location.
Atmosphere: 2
Food: 3
Service: 3
First time going to that location doesn't taste good as others.
Subs are good, but the service was very slow, especially since there were very few people inside for lunch.
Decent ingredients. Cold almost frozen bread.
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