Dunkin'
$ • Coffee Shops, Donuts
Hours:
9584 Mentor Ave, Mentor
(440) 358-9770
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
Management is horrible, fires employees that know what they are doing to hire family members. I will NEVER us Dunkin Donuts again.
I absolutely love the employees at this location. I live in Painesville n will ONLY drive to this particular location when I'm needing my coffee. I highly recommend THIS place to ANYONE!!!
I went through the long drive through line twice with my baby in the car just to get my coffee remade because it tasted like sour iced tea mixed with spoiled milk and it tasted exactly the same the second time.... disgusting.. I drove over to the Starbucks parking lot and dumped out both of the nasty coffee's and got myself a coffee made correctly.
Ratings
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Dunkin' is a restaurant known for its friendly and welcoming staff. The staff members, including Chrissy, greet customers by name and know their orders. They are praised for their quick service and for ensuring that orders are always prepared correctly. Two staff members, a nice lady and a tall skinny young man, are particularly appreciated for their pleasant demeanor and attention to detail. They are described as having nice smiles, enjoying their jobs, and going the extra mile to ensure that customers' orders are accurate. Customers also note that the service is prompt and courteous, making the experience pleasant. However, the restaurant's interior is often very dirty, with chairs and tables that are sticky, especially in the morning, which raises concerns about cleanliness. Overall, Dunkin' stands out for its excellent customer service, though improvements are needed in maintaining a clean environment.