Jersey Mike's Subs

7681 Mentor Ave, Mentor
(440) 306-8053

Recent Reviews

Taylor Albright

This store absolutely rocks. LOGAN is a rockstar and knows his customers so well. Remembers everyone. This store is incredible because of him. I better see this kid manager soon.

Atmosphere: 5

Food: 5

Service: 5

Max Bezdelnik

NO Halyal food is served, even though on adds it is posted.Not good

Tony Duellman

Always love the food and service at this location. Limited seating but the restaurant is always clean and you really can't beat Jersey Mike's for freshness.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Sub

Anita Bushman

My son and I just stopped in today 2 days before Christmas for a treat It was well worth it !Our food was prepared fresh quickly The staff went above and beyond to give great service Thumbs up Ps If you have Chase Bank you get money back on your purchase Limited time

Atmosphere: 5

Food: 5

Service: 5

Mason

With the exception of dibella's, Jersey Mike's is the top tier sub place in the area. I would probably say they're tied in quality and taste with Dibellas.Otherwise it's a very nice location, small but completely workable. I don't know what's up with all of the oddly negative comments in the reviews. I know this location is like a doordash and GrubHub Haven so it could be connected to people needing to wait a little longer than expected to get back on their.We have never had to wait for an order cuz we always order ahead, but we have watched people having to wait a reasonable amount of time because only two or so people are running the place at a given time.But on that note, I've never had a bad experience with any of the employees there, they're always extremely friendly and charismatic and genuinely want to know how your day is going.Parking: Very hard to get into parking places, the parking lot is extremely tight

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Club Supreme

Brandon Knott

So I came to this Jersey Mike’s at the end of October. I just got off work I normally don’t go to this Jersey Mike’s but I figured I would stop there for my wife and I. I got there around 8:15 at night had cash in my hand walk in and, the one young kid behind the counter said we’re not accepting cash at this time. So I said OK so I can’t get anything and he said unless you have a card no. So I decided to leave and while I was getting into my car, I saw another young gentleman go out and start talking to the man I was talking with when I was inside. And they were laughing and looking at me. I felt like they were talking about me. But I left and I ended up going to the Jersey Mike’s on Heisley that I always go to and I’ve never had any issues. I told them about my experience and they were amazing like always. They got my food. They even comped it, but I wouldn’t let them do that , it’s customer service like that is when you end up getting customers for life. How do you not accept Money but can a card? Definitely recommend talking with your employees on how to talk to customers. If you would like more I’d be happy to tell someone in charge.

Atmosphere: 1

Food: 1

Service: 1

Patrick McHugh

Get there at 10:15 thinking they are open. There is 5 people inside and they refused to open. Terrible service!

Service: 1

Karen Kaye

Big Vince makes this experience most enjoyable.Parking: At the door

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ham and Provolone

Cere Muscarella

No matter where you are in the country, the quality and taste is always the same! Good products. Good training. Love Jersey's.

Atmosphere: 5

Food: 5

Service: 5

Navy “NavyBrat” Brat

Up until this month, I would have given 5 ⭐️, but my last three delivery orders have been bad. When I ask for light mayo, the meat should not be falling off the sub roll and mayo leaking from all sides. When I say I want on the rosemary herb bread, it should come on white. Last month I ordered for my son and since I was not feeling well, I ordered 2 drinks - I paid for the drinks we didn’t get the drinks and calling the “store” doesn’t go to the store. It goes to some call center with people from India who don’t care. I ended up getting dressed and HAD no choice but to get the pop. I used to go 2-3x a week to Jersey Mike’s but I’ve switched to Tommy’s Subs.Op

Atmosphere: 2

Food: 5

Service: 2

Meaghan Ryan

Up until this month, I would have given 5 ⭐️, but my last three delivery orders have been bad. When I ask for light mayo, the meat should not be falling off the sub roll and mayo leaking from all sides. When I say I want on the rosemary herb bread, it should come on white. Last month I ordered for my son and since I was not feeling well, I ordered 2 drinks - I paid for the drinks we didn’t get the drinks and calling the “store” doesn’t go to the store. It goes to some call center with people from India who don’t care. I ended up getting dressed and HAD no choice but to get the pop. I used to go 2-3x a week to Jersey Mike’s but I’ve switched to Tommy’s Subs.Op

Atmosphere: 2

Food: 5

Service: 2

Josey Booms

Never had a bad experience food great serivce

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Jersey Shore

Jasiro Xine

Won't let you know they've run out of bread until you've waited 70 minutes! Go to another

Atmosphere: 1

Food: 4

Service: 1

Rog L

Great food, great place to eat

Atmosphere: 5

Food: 5

Service: 5

Jason Tipton

I was a bit skeptical going here but it was pretty good for me. Greeted pleasantly by the lady behind the counter when I entered. She asked if I had an app order and I said yes. She got my name and said it would be done shortly. Sure enough, it was like a 2 minute wait, if that. Order was accurate and the lady was pleasant. Tasted just like the type of sub that I order at my local Jersey Mike's. I would go here again if I was in the area.Parking: It's a business strip so parking can be a little difficult if it's busy, but I had no issues during the lunch hour on a Thursday.

Atmosphere: 5

Food: 5

Service: 5

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