McDonald's
8775 Mentor Ave, Mentor
(440) 255-6177
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
It was very slow waiting in line a long time little disappointed
Food was good as usual but didn’t care to see red ponytail employee vaping with a cloud of vape smoke bagging up my food. Mind you my child pointed out her vaping.
Atmosphere: 3
Food: 5
Service: 3
I have No Complaints . Always Greeted and Enjoy my Coffee almost every morning without even having to say what condiments I need they already know . Sara and Gina Are Awesome .
Atmosphere: 5
Food: 5
Service: 5
I ordered 2 fish sandwiches, 1 double cheeseburger and 1 large fry. When I got home, I didn’t receive the large fry. Disappointing!!!
Absolutely horrible experience employees are extremely rude and don't seem to care to do their job. food is cold 95% of the time. Definitely not worth the price you pay highly avoid this place as much as possible
Atmosphere: 1
Food: 1
Service: 1
The guy in front of me ordered 13 cookies
Atmosphere: 3
Food: 3
Service: 1
I came to this McDonald’s in March 2025 for breakfast and had a positive experience. While I expected it to be the typical McDonald’s - with familiar food, basic service, and a somewhat clean restaurant - this one is far better. The restaurant was clean, the service was outstanding, and the food came out fast and was good. When there was an issue with the order, the manager immediately came out, was very friendly, let us keep the original order, and quickly made a new one. The employees at the counter were also very friendly.
Atmosphere: 5
Food: 5
Service: 5
Very clean inside, especially the bathrooms 🚻 and the dining 🍽 area!
The customer service was good, got my order correct the first time! 🍔🍟🥤
We'll be back FOR SURE! 😉
Atmosphere: 5
Food: 5
Service: 5
They would not ket us in, WE WERE THIRSTY
Atmosphere: 1
Food: 1
Service: 1
Give this McD's all 5 stars, they have sausage gravy and biscuits!! The breakfast staff were very pleasant for 7:00am
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was excellent, as you would expect, but the service at this particular McDonalds left a bit to desired. The staff is very polite and courteous, however, the week I visited here everyday and done mobile ordering via drive through, I have been asked to pull over into one of the parking spots and to wait for the food to be brought out. Sometimes I waited 5 or so minutes before it was brought out. Which doesn't seem like a lot, but when you are on lunch on a time limit, every minute can count. I am not the only one either, I see many people
being told to pull over. This is the only McDonalds out of many that I have been to, that does this. I don't know if they are short on staff and just cannot get the food out fast enough, or just slow in general, but I would suggest getting whatever the issue is, sorted out asap.
Atmosphere: 5
Food: 5
Service: 4
The managers are always asking to go home regardless of whether or not someone else has been there longer. They like to discriminate based on wether or not they think your a good worker. Someone of both the employees and managers wear shorts instead of pants but then turn around and send someone else home for not wearing pants. They don’t care about there employees in general unless they are one of the favorites I’ve found hair in a lot of my food when I order from there and from when I worked there. They will give you a write up for going to the doctor and bringing in a note saying “this doesn’t go against you” but it does. They will treat you horribly if you have a form of medical problems and make sure to put you in a spot that will aggravate your medical issues and then write you up when you say something or complain.
Atmosphere: 1
Food: 1
Service: 1
The food is great as I grew up on McDonald’s but it’s WAY TO EXPENSIVE NOW !!!!!!! Period
Food: 5
Service: 5
I didnt want to leave a terrible review because this location is usually really good. Im not sure whats happening (change in management? employees? policy/procedures?) but the last 2 times in a row Ive placed a mobile order, waited a pretty substantial time for something super simple like a cheeseburger and fries to be given cold food. Really just unacceptable and disappointing.
Food was hot and made well. Too much noise coming from the workers in the back.
Atmosphere: 4
Food: 5
Service: 5
Loading...