McDonald's
8775 Mentor Ave, Mentor
(440) 255-6177
Recent Reviews
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I would give a better review but the prices were more than I could imagine. I order for 4 people and it came to 67.00 dollars I paid for it and checked my bags everything was there I looked at the receipt after I got home and I was charged for somethings I didn't order the mcchicken that I wanted was for a bigger chicken sandwich 2 cost 13 dollars. I should have went back up there but my husband needed to go to work. There will be no next time because we can't afford paying that much for JUST LUNCH.
Atmosphere: 1
Food: 1
Service: 1
Terrible service. Order kids meal and did not add toy to the meal.
Atmosphere: 1
Food: 1
Service: 1
Good service upfront! The older women taking orders is pushy and has an attitude! Makes you uncomfortable...
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Chicken Mcnuggets
placed a doordash order for a kids meal, and one donut. it’s been 30 minutes, and hasn’t even gotten prepared yet. i tried calling in to resort the issue and got hung up on twice. fix your phones please, i wouldn’t have left this review if i got ahold of someone.
Disgusting 🤢 don't plan to ever visit again
Atmosphere: 1
Food: 1
Service: 1
I ordered breakfast. Just okay. Not hot, hardly warm. The biscuit was chewy as if it was over microwaved. But it was as expected.
Atmosphere: 4
Food: 3
Service: 5
Friendly people
Food: 4
Service: 5
Seems like a burden for an employee to help a customer in today’s climate. Inside the restaurant is all self kiosks and I had to restart my phone 3 times to get the McDonald’s app to fully open so that I could enter the code to get the order started. Then the kiosk froze up while I was placing the order. Five minutes passed and still frozen. I pressed the ‘help’ button multiple times but no one came to assist nor could I get anyone’s attention behind the counter. They appeared to be more concerned with the drive through and moving that line along
Parking: Spot wrap around the building
Kid-friendliness: Good atmosphere
Wheelchair accessibility: They have ramps and open ended tables for wheelchair use.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcchicken, French Fries
Horrible service to many little kids working there
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets, Cheeseburger
Restaurantji Recommends
Slow as f not even cool
Love those mocha frappes!
This experience happened days ago but i just wanted to point out how great the teenagers at this mcdoanlds are, yeah they make mistakes, their still kids but this one girl in the drive thru lane was just swiftly getting the line flowing and she was very kind and nice, she said her name was lexi . i just wanted to point out her good work as most people always comain about the teenagers being bad at their jobs but their still just kids at the end if the day and arent perfect at everything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Was not completely bad. And whatever was wrong was not the employees issue. Just there are certain items that are not able to be purchased as a meal . So a $6-$9 McDonald's burger with a drink and a fry becomes almost $15. For that I would go to 5 guys or another place. But the staff was friendly. It was clean and comfortable..
Atmosphere: 4
Food: 2
Service: 4
Kathryn, and I didn’t catch the other woman’s name but i believe she is a manager of some sort are the sweetest, and nicest people i have EVER MET in fast food!!!! I have worked fast food before and it’s NOT easy, and it can be very very hard emotionally. but these two women were the sweetest and nicest people i have ever had an encounter with in any type of work or business if i am being honest. they deserve a raise!!! and i hope this doesn’t go unnoticed!
Atmosphere: 5
Food: 5
Service: 5
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