McDonald's
7700 Reynolds Rd, Mentor
(440) 946-9492
Recent Reviews
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The staff is always very polite and the food is fresh and service is fast.
Atmosphere: 5
Food: 5
Service: 5
I ordered the mix match snack wrap and it was extremely tiny no sauce dry as hell do not order snack wraps here I tossed them gross!!!!
Atmosphere: 5
Food: 1
Service: 5
Not sure what happened here. The new chicken wrap is loaded down with too much ranch! Get that on the side. Breakfast items are very good. Biscuits aren't warm enough. This location has several new employees and I can imagine the stress of training them. Keep striving you guys. You always were the best!!
Atmosphere: 4
Food: 3
Service: 4
If only the girl that was cashiering was friendlier I would have given five stars.
It's ok to be friendly,.
I couldn't post a second review so I am editing this one. Terrible, unfriendly service.
Food: 4
Service: 1
Last 4 times at drivethrough made me late. Never again!
Food: 4
Service: 1
Food always comes out not even like warm. Customer service is hit or miss.
Hope you don't ever have to customize your order. Because it will not come out that way. The only thing that was the correct temperature with my meal was my drink.
Atmosphere: 3
Food: 2
Service: 3
Food here is always disappointing
Atmosphere: 1
Food: 1
Service: 3
Nuggets smelled of cleaning supplies
Atmosphere: 1
Food: 1
Service: 1
I had a terrible visit there. The morning staff had no idea what was going on, they screwed up my order, the drive thru moved at a snails pace and the cashier implied that the mistake was mine. When the correct order did come out(sausage burrito) it was old and hard.
Food: 1
Service: 1
Recommended dishes: Sausage Burrito
Spent 12.98 for two burrito combo with an apple pie, got no hash brown
Feels criminal to spend 13$ when they used to be $1 per ~5 years ago
Restaurantji Recommends
This is by far the worst I have ever went too Every time I wait ten minutes at the drive thru before anyone even acknowledges you are there to take your order. Mind you I’m the only one in the drive thru because everyone else pulled out of line and left. Pathetic and terribly ran the one down 306 is a night and day difference. This place is a joke will never come here again
Stopped to grab a quick 10 piece and double cheeseburger. So nothing earth shattering. Was asked to pull up to wait which excited me because that usually means fresh nuggets! Nope, got fay old nuggs. Received no sauce to choke em down....cheeseburger was ok. Atmosphere was my vehicle. Cmon guys, be better.
Atmosphere: 5
Food: 2
Service: 2
Worst McDonalds in NE Ohio by far. I've been here at least 4 times and everytime the food is not fresh tasting, extremely slow service, the staff avoids the counter at all costs when you do go inside, there is always something missing from my order and others share the same sentiment in the reviews. I would avoid this location at all costs.
Atmosphere: 1
Food: 1
Service: 1
Tables were gross. Trash on the ground. Rude attitudes from the staff. No drinks. Poor service.
Atmosphere: 1
Food: 1
Service: 1
Ordered food and spoke clearly and had to tell the window worker what was Ordered and get to pick up window and food was wrong
Atmosphere: 1
Food: 1
Service: 1
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