McDonald's
5745 Heisley Rd, Mentor
(440) 357-7507
Recent Reviews
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Nice and clean
Atmosphere: 5
Food: 5
Service: 5
Customer Service: They wouldn’t let me add a large Coke to my order at the drive thru order point. They said I would have to go around and go through the drive thru twice to add one of their highest margin items. Compare this to Starbucks when the first thing they ask is, would you like to add anything to your order?
Atmosphere: 1
Food: 1
Service: 1
The employee Gavin stoer is so nice and cool he served me very well so I tipped him 2$ I think he deserves a tuff raise McDonald’s
Only McDonald's that I've been to that literally made me go around again after placing order online and using code in drive thru just ridiculous never happened before
Service: 1
Very friendly!!!! Enjoyable experience!!
Best McDonalds in the area!
Atmosphere: 5
Food: 4
Service: 3
Not a huge fan of McDonald's however it was late and Burger King was ignoring its customers for some reason. My food was hot and awesome and even looked like the pictures, haha this totally impressed me! Good job doing your job even for your late night customers!
Atmosphere: 2
Food: 4
Service: 4
Customer service from Forever was honestly the best I've ever had at this location. She's attentive and aware of the customers and she greets with a smile. Give her a raise.
Atmosphere: 5
Food: 5
Service: 5
Sometimes hit or miss, depending on workers.
Atmosphere: 3
Food: 3
Service: 3
I've never had burgers that were hard. You're a pretty gross establishment 👍
Restaurantji Recommends
The food was prepared promptly and correctly. The staff was friendly and worked in a very expeditious manner. McDonald's experiences can vary dramatically depending upon location but this particular location was very clean and I found the service to be excellent and quick.
Atmosphere: 5
Food: 5
Service: 5
I sat at the online pickup spot for only a short time and they were right there and it made me feel like I matter again. Someone took the time out of their day at work to run me out my order because I was to lazy to get out of the car. Thank you McDonald's food runners.
Atmosphere: 5
Food: 5
Service: 5
The older lady in the front had an attitude. I got a Mcflury with oreos and mnms but it was basically fully vanilla because they barely put any it. Although when I showed her she did put more in but i shouldn't have to complain.
Atmosphere: 3
Food: 4
Service: 3
Always busy and the rare chance they aren’t you still have to pull up and wait even for a pickup order.
Atmosphere: 3
Food: 4
Service: 1
Recommended dishes: Big Mac, French Fries
Great quick service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
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