Speedway
9369 Mentor Ave, Mentor
(440) 255-8466
Recent Reviews
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The older ladies that work here arnt very welcoming or polite.
None of the pumps take Credit cards. You have to keep moving to different pumps. This gas station is a waste of time.
The rudest cashiers I've ever had to deal with never going to the store again
I went there today got some wings and the wasn't completely done and I only got 8 and was suppose to get 10. Called to say something and the lady that just came on shift gonna say. Come back in I'll give you what your missing. Lady I'm working I'll most likely not be there again and she hung up.
Thank you for the $1 refill Mondays on coffee?. I like this Speedway store; I'm not sure why people have negative comments about the employees here. If you give respect you get respect back. They've been very pleasant to me. And c'mon now...this is most definitely *not* a bad area!
Daytime cashiers are old and have no idea what they're doing. I don't have time for this. Jesus Christ. Don't ever need to go inside because it will take forever.
Very large service station with a convenient store
I just stopped in to get some snacks and gas and the older lady working there was walking around with no shoes on. I guess no shirt, no shoes, no service only applies to the customers.
Do not, I repeat, DO NOT buy any salads or sandwiches and risk food poisoning
I’m surprised so many of these comments have the same complaint on the same person and she’s still there.. The cashier Amanda (that’s the name she provided with no name tag, she’s a big back, tall, white & wears glasses) is extremely rude! Yelling at me because I was on the phone (paused my conversation to give Amanda my full attention) I answered all of her questions without going back to my conversation and apparently it set her off for some strange reason .. and she started yelling at me.. my husband heard her yelling and asked “is that the bigger white lady with glasses because she’s always rude” I replied “yes” it’s a shame that he had the same experience .. being that we are black and all I’m not sure if it’s a race thing or that’s just her.. I asked for corporates number because it was completely uncalled for.. she continued to yell and taunt me in front of everyone! I had to walk out and leave my items behind on the counter, I also just got off the phone with corporate to complain and will leave this comment on everywhere with a rating. She does not need to be anywhere near a customer service job. I will continue to spread the word on social media so people are aware.
Restaurantji Recommends
Signed up for the rewards program and save on a regular basis on gas.
Stopped in to get some pop, there's a lady that works there that is one of the rudest people I've ever met. She never has her name tag because she's always rude to customers . And when you ask her her name she refuses to tell you. The store seems to be going downhill more and more. I heard her saying nasty things to handicap person yesterday.
Always good
My favorite gas station! I love the workers!
horrible customer service. I did not know you have to go inside to pay. I usually pay with credit card at the pump. I went inside and waited in line. I paid inside $30 and went to fill up. pump did not work because attendant assumed I want unleaded. he never asked me which grade gas I want so it would not let me pump. I had to go back inside and stand in line again. he told me i have to pay again and i have to wait for 48 hr to get credit for the $30 that I was charged already. why he did not ask me which gas grade I want? as a customer i had to go back 2 times and stand in line 2 times. very poor customer service.
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