Starbucks
9377 Mentor Ave, Mentor
(440) 255-2300
Recent Reviews
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COLD inside but great bathroom and seating
Atmosphere: 5
Food: 5
Service: 5
Good place for a zoom meeting
This shop is great, everyone there is happy and professional! Love it!
Atmosphere: 5
Food: 5
Service: 5
Thank you to the manager who moved with a sense of urgency to correct my order ! You made my day :) #zanet
Atmosphere: 5
Food: 5
Service: 5
Always good
Atmosphere: 4
Food: 4
Service: 5
Drinks were good and service was good
Atmosphere: 4
Food: 3
Service: 4
Argh. Terrible
Atmosphere: 1
Food: 1
Service: 1
i waited almost an HOUR in the drive through for 1 coffee because the people taking orders were incompetent. they had no sense of urgency snd i almost couldn't get out of the parking lot bc the line was wrapped around the whole building almost into the street. i almost witnessed multiple accidents bc the employees of starbucks were sitting around taking their time not doing there job. i will not be back. complete BS
Atmosphere: 1
Food: 1
Service: 1
They refused to accept my giftcard because of some sort of computer problem on their end. Instead of honoring the gift card and giving me my order (which was already made and sitting in the window), they shoo’d me away without apologizing. My giftcard had a balance of over 15$. Honestly unbelievable.
Service: 1
Sarah, Cassie and Haru were awesome! They were smiley, Cheerful and helpful. We love coming here. Also, try the matcha with the cherry foam. It's 10/10 🔥
Atmosphere: 5
Service: 5
Restaurantji Recommends
I don't think I've gotten food from this location yet, but the people who work here are nice and pretty quick.
Atmosphere: 4
Service: 4
i hate even leaving this review because this is by far one of my favorite locations to go to. but whenever i seem to go at night, they have people working who don’t seem to know what they’re doing. we ordered 2 drinks tonight. that wasn’t the problem. ordered on the app several minutes before getting there, still waited over 15 minutes. moving on to the actual order. we proceeded to wait for my drink. we ALSO ordered 3 croissants 2 hand and cheese & 1 chocolate. when they handed us my drink they proceeded to shut the window before my husband could get a full sentence out. made us wait another 5 and then just gave us 3 ham and cheese without even reading our order. they’re nice people but they have zero idea what they’re doing behind a counter.
Service: 1
I waited over 20 minutes in the drive thru. That’s absolutely ridiculous!
Atmosphere: 5
Food: 5
Service: 1
This coffee is chemically induced.. wake up.
Ok so I legit go here every day. It isn't good for my pockets but the people are cool. Tonight annoyed me like no other. There was a very cool worker RUNNING around to get drinks and pass them as the drive through worker (name started with J) stood there looking helpless as cars piled behind me.
There was another worker, she was a sloppy blonde hair barely tied up, wearing NO apron, lollygagging as she placed stickers on a damn bag. 5 stars for the dark haired short kid running around to get orders out (coffee was delicious), but zero stars for the other two.
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