Starbucks
7827 Reynolds Rd, Mentor
(216) 956-6837
Recent Reviews
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Absolutely the kindest people work at this establishment. Thank you very much to Miranda and Lauren for being so nice! 10/10 best Starbucks I've ever been to
Atmosphere: 5
Food: 5
Service: 5
Always a nice staff at different locations, its my weekly treat.
Atmosphere: 5
Food: 4
Service: 4
BE SPECIFIC at this location, especially on weekends. I always order the oatmilk shaken espresso but my way, and today it was made wrong. Now I'm running late, sad cause I didn't have an extra 10 mins for to it to be remade (was offered, but after all the waiting, didn't have time), but not happy cause it tastes awful. I also asked for it to be changed to blonde espresso cause I forgot to tell the cashier and that wasn't done. I get they're busy and look short staffed, but it was a simple request. I also didn't know the oatmilk drinks came with any other kind of milk. Other than that, most are friendly here and get drinks out fast or say that they're working on it, finishing it up, etc
Atmosphere: 5
Service: 4
Twice they’ve mixed up a FALAFEL pocket and chicken one resulting in someone who has not eaten meat in 10+ years accidentally ingesting TWICE!!!!! The chicken pita is full of cream cheese and I’m lactose intolerant, making me Sick TWICE. These types of oversights can truly result in deaths when there’s allergies involved and people aren’t paying attention and taking their job seriously. Do better. Won’t be back to this crap location.
Atmosphere: 1
Food: 1
Service: 1
Go to Starbucks everyday this has to be the worse one I go to unfortunately it’s on my way to work the workers are so rude and it at least takes 10-15 to make a drink (don’t mind waiting if I wasn’t the only person there) also I’ve never had to tell others to give me my drink because they like to set it on the counter by the drive thru and then go do something else. It’s aggravating everything I wish they could undergo training from the other locations and be a little nicer.
Atmosphere: 1
Service: 1
Staff is always pleasant and consistently good!
Atmosphere: 5
Food: 5
Service: 5
Don’t fill cups to top
Atmosphere: 5
Food: 5
Service: 5
This is a very clean Starbucks. This is also my 2nd review of this store, which have great customer service, and they get your order just the way you order it
Atmosphere: 5
Food: 5
Service: 5
I'm so done with this place. Every time I come here I get the exact same drink. And every time it's made differently... sometimes it's good, sometimes not.
Isn't there a card somewhere with directions stating how to make a standard drink?!
I ask for no cinnamon in my drink and 50% of the time it has cinnamon regardless of what the label says.
It's gotten way too expensive for them to continuously mess up my order
It’s Starbucks. The same as every other one across the planet.
Restaurantji Recommends
The team in Mentor is AWESOME!
nicest barista ever! helped me with my matcha order :)
i asked for my drink made wit love bc i felt like the last starbucks i went to ( different location) i didn’t feel like it was made wit love bc it didn’t taste right and the girl understood the assignment and made my drink wit love and it made my day and made me tear up so to the girl who made my drink tyy smm
Kinda sad whenever I order food here I never have an issue with my my condiments. But today my Avocado spread was disgusting. I had opened it and saw that the top layer was all brown and it smelled bad. I thought maybe expired but nope the date was April 2025
Ben was great! Thanks for a new recommendation, it really brightened my mourning.
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