Worst location I’ve ever been to. I have never waited so long for an appetizer. First, we weren’t greeted when we arrived. Two women behind the bar were eating candy out of each other’s hands, which felt very unprofessional. The bartender was decent but showed no urgency toward us, instead listening to side conversations and tending to regulars. We left after seeing someone who arrived later get their food quickly. This place lacks diversity, and it seems that’s how they want it. I’m disappointed in this location. We go to other Winking Lizard restaurants and never receive service like this. Customer service is everything — and we did not receive it here.
Jeffrey Nick
Great appetizers and very good service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Wings, Great Selection of Beer, Mac \u0026 Cheese Bites, Loaded Lizard Nachos and Cheese
Food is always warm and tasty. Very consistent food at all of their locations.
Atmosphere: 5
Food: 4
Service: 4
Tiffany K
Food is consistently good, prices are reasonable, staff is always friendly.
Atmosphere: 5
Food: 5
Service: 5
TW \u0026 NL Boothe
We sat on the patio, split a burger and salad. Our server, Jen, was pleasant and efficient. Burger was done perfectly. Manager, Diane, went above and beyond to fix my cocktail. Everyone seemed in a good mood. Lovely experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Salad
Yashiva Torian
Love this winning Lizard. Food is always fresh, your, and tasty. Their ribs are GOOD!!!!
Atmosphere: 4
Food: 4
Service: 4
Terrie Lefti Adams
First and last time visit today for me. Seriously over done dry burnt hamburgers. Terrible untrained, scatter brained waitress who pretty much ignored us, because she 'had other tables'. So I did let the Manager know my impression and that I will never come back. There are way too many better places to go. I'm sure my experience today won't hurt your business but I will be sure to let everyone I know about it. Thanks for a crappy lunch on such a beautiful day.
Niamh Field
Was having a rough night finding a place to eat in Mentor…stopped here because we love WL and after being told it was a 30min wait, we were seated after only waiting 5! Host staff and wait staff are so polite and organized. Great experience! :)
Ordered the NEW Braised Beef Tacos. I'm at a loss for words on how to describe this item. I'm really having a problem having to come up with how good they were. I finished all 3 and was upset I ran out. Absolutely the BEST Tacos I've EVER had. No joke. Hands down the best
Kathy Short
The best grilled BBQ Chicken Sandwich ever! Good base and grill style food. Quick service.
David Oshins
Great selection of beer! Don't forget to sign up for the Tour of Beers.
Worst location I’ve ever been to. I have never waited so long for an appetizer. First, we weren’t greeted when we arrived. Two women behind the bar were eating candy out of each other’s hands, which felt very unprofessional.
The bartender was decent but showed no urgency toward us, instead listening to side conversations and tending to regulars. We left after seeing someone who arrived later get their food quickly.
This place lacks diversity, and it seems that’s how they want it. I’m disappointed in this location. We go to other Winking Lizard restaurants and never receive service like this. Customer service is everything — and we did not receive it here.
Great appetizers and very good service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Wings, Great Selection of Beer, Mac \u0026 Cheese Bites, Loaded Lizard Nachos and Cheese
Great place and food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Beer Tour, Wings, Burger, Salad, Sandwich
Service slow, food overcooked.
Atmosphere: 4
Food: 3
Service: 3
Food is always warm and tasty. Very consistent food at all of their locations.
Atmosphere: 5
Food: 4
Service: 4
Food is consistently good, prices are reasonable, staff is always friendly.
Atmosphere: 5
Food: 5
Service: 5
We sat on the patio, split a burger and salad. Our server, Jen, was pleasant and efficient. Burger was done perfectly. Manager, Diane, went above and beyond to fix my cocktail. Everyone seemed in a good mood. Lovely experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger, Salad
Love this winning Lizard. Food is always fresh, your, and tasty. Their ribs are GOOD!!!!
Atmosphere: 4
Food: 4
Service: 4
First and last time visit today for me. Seriously over done dry burnt hamburgers. Terrible untrained, scatter brained waitress who pretty much ignored us, because she 'had other tables'. So I did let the Manager know my impression and that I will never come back. There are way too many better places to go. I'm sure my experience today won't hurt your business but I will be sure to let everyone I know about it. Thanks for a crappy lunch on such a beautiful day.
Was having a rough night finding a place to eat in Mentor…stopped here because we love WL and after being told it was a 30min wait, we were seated after only waiting 5! Host staff and wait staff are so polite and organized. Great experience! :)
Restaurantji Recommends
Always good 👍
Ordered the NEW Braised Beef Tacos. I'm at a loss for words on how to describe this item. I'm really having a problem having to come up with how good they were. I finished all 3 and was upset I ran out. Absolutely the BEST Tacos I've EVER had. No joke. Hands down the best
The best grilled BBQ Chicken Sandwich ever! Good base and grill style food. Quick service.
Great selection of beer! Don't forget to sign up for the Tour of Beers.
Atmosphere: 5
Food: 5
Service: 5
Service was the worst Ive had ever.
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